Hollywood Health System Inc. is seeking an experienced Director of Patient Care Services (DPCS)/Hospice Administrator to lead the clinical operations of our growing Hospice program.
This is an outstanding opportunity for a compassionate, organized, and experienced Registered Nurse leader who is passionate about delivering exceptional end-of-life care while ensuring compliance with Medicare Conditions of Participation, California regulations, and Joint Commission standards.
The Director of Patient Care Services (DPCS)/Administrator is responsible for the overall direction, coordination, and supervision of hospice clinical services. This position partners with executive leadership to ensure the delivery of high-quality patient care while maintaining regulatory compliance, staff development, operational efficiency, and positive clinical outcomes.
Essential Responsibilities
- Provide leadership and oversight of all hospice clinical operations.
- Supervise and support interdisciplinary team members, including RNs, LVNs, Social Workers, CHHAs, Chaplains, and other clinical staff.
- Ensure all patient care is delivered in accordance with physician orders, hospice regulations, and agency policies.
- Coordinate patient care planning and interdisciplinary team (IDT) meetings.
- Participate in referral intake, clinical review, admission decisions, and census management.
- Ensure timely follow-up of all referrals and coordination of patient admissions.
- Oversee clinical documentation to ensure accuracy, completeness, and regulatory compliance.
- Maintain compliance with Medicare, Medi-Cal, California Department of Public Health, and Joint Commission standards.
- Develop, implement, and monitor clinical policies, procedures, and quality improvement initiatives.
- Assist with budgeting, productivity management, staffing, scheduling, and utilization management.
- Recruit, interview, hire, orient, train, coach, and evaluate clinical staff.
- Conduct performance evaluations and provide ongoing mentoring and corrective coaching when necessary.
- Plan and facilitate staff education and in-service training programs.
- Monitor quality indicators and implement corrective action plans when needed.
- Collaborate with physicians, referral sources, hospitals, skilled nursing facilities, assisted living communities, and community partners.
- Represent the agency professionally within the healthcare community.
- Provide direct patient care during periods of high census or urgent clinical need.
- Perform additional duties as assigned by executive leadership.
Qualifications Required
- Current California Registered Nurse (RN) license in good standing.
- Bachelor's Degree in Nursing (BSN) required.
- Current CPR certification.
- Valid California Driver's License with reliable transportation and auto insurance.
- Minimum of three (3) years of hospice management or leadership experience, or equivalent qualifications consistent with California hospice regulations.
- Strong knowledge of:
- Medicare Hospice Conditions of Participation
- California Hospice regulations
- Joint Commission standards
- Hospice eligibility guidelines
- Quality Assurance and Performance Improvement (QAPI)
- Clinical documentation and regulatory compliance
Preferred
- Previous experience serving as a Hospice DPCS or Administrator.
- Experience with hospice EMR systems.
- Joint Commission survey experience.
Skills
The ideal candidate will demonstrate:
- Exceptional leadership and team-building abilities
- Strong clinical judgment and critical thinking
- Excellent verbal and written communication skills
- Conflict resolution and coaching skills
- Time management and organizational skills
- Budget and productivity management
- Knowledge of hospice regulations and compliance
- Compassionate patient-centered leadership
- Ability to thrive in a fast-paced environment
Work Schedule
This is a full-time, in-office leadership position. The Director of Patient Care Services (DPCS)/Hospice Administrator is expected to work Monday through Friday from 9:00 AM to 5:30 PM at our corporate office. Regular office presence is required to provide leadership, oversee daily clinical operations, support staff, coordinate patient care, participate in interdisciplinary team meetings, and ensure timely response to clinical and operational needs. While the primary schedule is 9:00 AM to 5:30 PM, flexibility is required to address urgent patient care issues, regulatory matters, or agency needs.
Schedule:
- Full-time
- 9:00 AM – 5:30 PM (In Office)
- Occasional flexibility required to meet patient care and operational needs before or after hours, and this is a salaried position.
Bonus Opportunity
Employees in this position may be eligible for discretionary performance bonuses based on individual and agency performance. Bonus eligibility may be determined by factors including, but not limited to:
- Achievement of clinical and operational goals
- Census growth and admissions
- Quality of patient care and patient satisfaction
- Regulatory compliance and survey readiness
- Leadership performance and staff retention
- Productivity and operational efficiency
- Overall contribution to the success of the hospice program
- Annual Bonus
Bonuses are not guaranteed and are awarded at the sole discretion of Hollywood Health System Inc. based on performance and business needs.
Benefits
- 401k
- Health insurance
- Dental and vision
- Sick hours
- vacation hours
Why Join Hollywood Health System?
At Hollywood Health System, we are committed to providing compassionate, high-quality hospice care while supporting our employees through teamwork, professional development, and a positive work environment. Our leadership team values integrity, accountability, and excellence in patient care.If you are an experienced hospice leader who is passionate about making a difference in patients' lives, we encourage you to apply.
Please submit your resume through Indeed along with a brief cover letter explaining why you are the ideal candidate for this position.
Job Type: Full-time
Pay: From $120,000.00 per year
Work Location: In person
