Assistant Director - Facilities- Custodian Services – Training
Professional / Unclassified
LSUAM AA - SA - ResLife - Housing - Operations (Jace Owens Sr. (00075635))
Louise Garig Hall
Professional
Assistant Director - Custodian Services – Training
The Assistant Director for Facilities – Custodial Services, Training & Development is a senior operational leader within Residential Life Facilities, reporting to the Associate Director of Housing Operations. This position provides strategic oversight, leadership, and direction for custodial services, property management, and human resource support across a comprehensive housing portfolio exceeding 3.2 million square feet, including residence halls, apartment communities, and Greek housing serving more than 8,600 students. Responsible for establishing and advancing service standards, operational efficiency, workforce development, and asset lifecycle management. The Assistant Director leads large-scale custodial operations, furnishings programs, inventory control, and emergency response support while ensuring alignment with institutional priorities and student experience goals serving as a key liaison with campus partners, contractors, and external agencies, and directly supervises custodial leadership while providing indirect oversight of a large workforce.
GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:
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Provide strategic oversight and leadership for custodial operations across a 3.2 million square foot residential housing portfolio
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Develop and implement custodial training programs, standard operating procedures, and workforce performance standards
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Oversee personnel management including hiring, performance management, employee relations, and professional development for a large custodial workforce
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Assist and advise the associate director and director to manage budget development and financial oversight for custodial labor, equipment, supplies, and furnishings programs
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Oversee process improvement, operational analytics, and emergency preparedness support for residential facilities.
OPPORTUNITIES FOR LEADERSHIP:
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Elevate Workforce Development & Training Innovation
The Assistant Director for Facilities has the opportunity to design and lead a transformative training program for one of the largest custodial workforces on LSU’s campus. In order to accomplish this, the Assistant Director will need to build structured onboarding, skills development, and performance pathways that directly elevate service quality and staff engagement across all residential facilities in order to meet the needs of the staff and the department. -
Focus on Operational Excellence & Process Improvement
As a senior operational leader, the Assistant Director has direct authority to re-engineer custodial workflows, implement data-driven performance metrics, and introduce new technologies and products that improve cost efficiency and service delivery. With real latitude to shape how this department operates at scale, there is an opportunity to determine the best path forward in implementing innovative process improvement and sustain operational excellence in the facilities area. -
Enhance Cross-Campus Partnership & Visibility
The Assistant Director serves as a key liaison with campus partners, contractors, and external agencies, providing high visibility across one of the University’s most complex service areas. It is not only necessary, but mutually beneficial allowing for meaningful influence in shaping the student living experience for more than 8,600 residents and contributing to LSU’s broader institutional priorities.
ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:
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Collegial team-player who actively build authentic and mutually-beneficial relationships, who is able to influence others without positional authority, and who is unconcerned with where credit for accomplishing institutional objectives is assigned.
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A leader who has a sincere positive regard for all people including co-workers, faculty, staff, and students. A team lead that is capable of fostering harmonious working relationships.
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Effective communicator who clearly conveys complex financial and operational information to stakeholders and departments. A diplomatic communicator who values accountability with kindness and starts with “Maybe”
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Maintains trust, transparency, and compliance when managing sensitive financial and operational matters.
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Manages many concurrent deadlines, processes, and reporting cycles while keeping workstreams on track and with high attention to detail
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A proactive problem-solver who views constraints as opportunities for innovation.
ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES:
Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind.
RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
Bachelor’s Degree
3 years experience
Some Supervisory Experience in Custodial or Facilities Operations
Some Management Experience with large-scale workforce and customer base
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
PREFERRED QUALIFICATIONS:
5 years experience - Experience with CMMS, inventory systems, or facilities technologies, management. Experience in large-scale facilities, higher education, or institutional operation
ADDITIONAL REQUIREMENTS/EXPECTATIONS:
Emergency Essential Personnel - This position may be required to report to campus in times of emergency and/or closure per PS-18.
APPLICATIONS:
Applications will be accepted online on the LSU Careers website. The search committee will begin reviewing applications immediately and continue to accept applications and nominations until the position is filled. Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.
Please provide resume, cover letter, and three professional references including name, title, phone number and e-mail address.
Please attach ALL required documents under the "Resume/CV" section of your application. For questions or concerns regarding the status of your application or salary ranges, please contact Jace Owens,
[email protected]
Skills Needed:
Preferred Skills:
July 21, 2026
September 1, 2026
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
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All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email [email protected]. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
