Top 9 Freight forwarding Jobs in Louisville, Ky

Customer Service Rep II
Yusen Logistics —Louisville, KY
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- AD&D insurance
Supply Chain Manager
IJW Whiskey Company —Louisville, KY
- $100,000 - $115,000 a year
- Full-time
- ERP systems
- 3 years
- Analysis skills
Quick Apply
Fleet Coordinator
World Group —Louisville, KY
- Contract
- Mid-level
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
Quick Apply
Relocation Coordinator
YAMATO TRANSPORT USA INC —Louisville, KY
- $40,000 - $55,000 a year
- Basic math
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Logistics Account Executive
CARRIER CONNECT, LLC —Louisville, KY
- $20,000 - $200,000 a year
- Part-time
- Mid-level
- Contracts
Quick Apply
Senior Sales Account Executive
OEC Group —Louisville, KY
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Office
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Logistics Broker
Talon Logistics —New Albany, IN
- From $40,000 a year
- Full-time
- Customer service
- Mid-level
- Data entry
- Health savings account
- Paid holidays
Quick Apply
5h

Discover related jobs

Based on your search for freight forwarding jobs.

Production Control Coordinator
Whelan Machine —Louisville, KY
APICS/CPSM or similar certification. ; frequent bending, reaching, and use of hand tools; use of appropriate PPE (safety glasses, hearing protection, steel-toe…
Quick Apply
6d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

International Operations Coordinator
SEKO Logistics —Columbus, OH
Accurately manage and maintain departmental administrative tasks such as accounting, reporting and recordkeeping in accordance with internal policies and state…
$18 - $25 an hour
4d
Operations Manager - Offshift -Tues-Sat 10:00 AM - 6:30 PM
DSV —Canal Winchester, OH
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
$95,000 - $105,000 a year

Show more jobs in cities nearby

I want to receive the latest job alert for freight forwarding in louisville, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

freight forwarding jobs near louisville, ky

Supply Chain Manager jobs in Louisville, KY

Senior Customer Service Representative jobs in Louisville, KY

Senior Account Executive jobs in Louisville, KY

Supply Chain Manager jobs in Arizona

Supply Chain Manager jobs in Ann Arbor, MI

Supply Chain Manager jobs in Hartford, CT

Supply Chain Analyst jobs in Orlando, FL

Supply Chain Manager jobs in The Woodlands, TX

Supply Chain jobs in The Woodlands, TX

School Operations Manager jobs in New York, NY

Discovery Senior Living jobs in Florida

Customer Services Remote jobs in Rochester, NY

Senior Customer Service Representative jobs in Los Angeles, CA

Senior Customer Service Representative jobs in New York, NY

Senior Customer Service Representative jobs in Newark, NJ

Senior Customer Service Representative jobs in Mahwah, NJ

Fully Remote Non Customer Service jobs in Dallas, TX

Jet Broker jobs in Texas

Managing Broker Real Estate jobs in Chicago, IL

Mca Broker jobs in Wall Street, NY

Customer Service Rep II

Yusen Logistics -
Louisville, KY

Apply Now

Job Details

Full-time

Benefits

Commuter assistance
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
Microsoft Excel
Microsoft Outlook
Desktop applications

Full Job Description

Overview:

Position Summary

As a Customer Service Representative II, you will play a pivotal role in delivering exceptional customer experiences by providing advanced support, resolving complex issues, and serving as a point of escalation for CSR I representatives. Your responsibilities extend beyond basic customer interactions to encompass problem-solving, process improvement, and ensuring customer satisfaction through effective communication and engagement.

Responsibilities:

Essential Duties and Responsibilities

Advanced Customer Support
- Handling all responsibilities of a Customer Service Representative I
- Handle excalated customer inquiries and complaints with a high level of professionalism and empathy.
- Provide advanced product or service information and troubleshooting assistance.
- Be an 100% customer facing employee, often serving as a main point of contact
- Handle multiple customer accounts
Complex Issue Resolution
- Analyze and resolve complex customer issues, collaborating with cross-functional teams when necessary
- Take ownership of customer problems and coordinate efforts for prompt resolution
Quality Assurance
- Monitor and evluate customer interactions to ensure adherenece to company policies and service standards
- Provide constructive feedback to team members for continuous improvement
Reporting and Analysis
- Generate and analylze reports to track customer service metrics and performance
- Utilize data to identify trends, areas for improvement, and opportunities for training
Mentoring and Training
- Assist in training and development of CSR I
- Serve as a resource for team members, providing guidance and support
- Able to give direction to warehouse operations team members

Qualifications:

High school diploma or GED; additional education or certifications in customer service are beneficial
2 – 3 years’ experience in warehouse, customer service, logistics, terminal operations, or related field or equivalent combincation of education and experience required
Experienced user with Microsoft Office, Excel, and Outlook

Essential Job Functions

Maintain regular and punctual attendance.
Work cooperatively with others.
Interact with employees and customers in an appropriate manner.
Use a computer for tasks such as communicating via email and preparing reports and work schedule.
Review and analyze data and information.
Plan, prioritize and monitor activities.
Complete assigned tasks/projects in a timely manner.
Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

Medical, Dental, and Vision beginning the 1st of the month following start date
401k with a company match
Standard 10 days PTO
Eligible for bonus plan
7 Paid Holidays
Eligble for OT pay if applicable
Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Apply Now

Refine Your Search

freight forwarding jobs in louisville, ky

Customer Service Rep II

Supply Chain Manager

Fleet Coordinator

Relocation Coordinator

Logistics Account Executive

Senior Sales Account Executive

Logistics Broker

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for freight forwarding in louisville, ky

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected