Top 111 Guest service representative Jobs in Louisville Ky

Front Desk Clerk (7am - 3pm)
Derby City Gaming & Hotel —Louisville, KY
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Representative
Tempo by Hilton Louisville Downtown NuLu —Louisville, KY
- Up to $16 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
5d
Guest Service Representative
Thorntons —Fern Creek, KY
- From $15.40 an hour
- Part-time
- Quick service & fast food restaurant
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Thorntons —Fern Creek, KY
- From $15.40 an hour
- Part-time
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Thorntons —Fern Creek, KY
- From $15.40 an hour
- Part-time
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Jeffersonville, IN
- $13 - $30 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
Guest Services Representative
InTown Suites —Louisville, KY
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Overnight Closer Full Time
Planet Fitness - Glow Brands —Louisville, KY
- $15 - $16 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Louisville, KY
- $12 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Overnight Closer Part Time
Planet Fitness - Glow Brands —Louisville, KY
- $15 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
KFC Yum! Center - Receptionist
Legends Global —Louisville, KY
- Full-time
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Disability insurance
- Health insurance
Hotel Night Auditor
Derby City Gaming & Hotel —Louisville, KY
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Representative
Tru by Hilton Louisville/East, KY —Louisville, KY
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative
Nothing Bundt Cakes #198 —Louisville, KY
- $12 an hour
- Part-time
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
7d
Guest Services Rep Part Time-104020
ESA Management, LLC —Louisville, KY
- $13 - $15 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Front Desk Representative - 2nd shift
Hampton Inn and Suites Louisville NorthEast —Louisville, KY
- 8 hour shift
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
7d
PM PBX Operator
The Seelbach Hilton —Louisville, KY
- Full-time
- Computer literacy
- No experience needed
- English
Quick Apply
Event Staff
Andy Frain Services —Louisville, KY
- $14 an hour
- 18 years or older
- Pass drug screening
- High school diploma or GED
- Employee assistance program
- Employee discount
Quick Apply
Concessions
Derby City Gaming & Hotel —Louisville, KY
- High school diploma or GED
- Ability to lift 50 pounds
- Restaurant
Quick Apply
1d
Guest Service Representative (FULL TIME)
Clarion Pointe Louisville East —Louisville, KY
- $14.50 - $16.00 an hour
- Part-time
- Bilingual
- Hotel
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
8d

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guest service representative jobs near louisville ky

Front Desk Clerk (7am - 3pm)

Derby City Gaming & Hotel -
Louisville, KY

Quick Apply

Job Details

Qualifications

Visitor query response
Customer records maintenance
Hotel and accommodations payment processing
Cash amount verification
Proactive hotel and accommodations guest assistance
Operator switchboards
Balancing cash drawers
Greeting customers
Answering guest questions
High school diploma or GED
Hotel room assignment management
Financial record maintenance
Property management systems (PMS)
Telephone systems
Bookkeeping
Entry level
Office phone management

Full Job Description

Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby City Gaming & Hotel was voted one of the “Best Places to Work in Greater Louisville” by Louisville Business First

JOB SUMMARY

Accommodate hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls, and connecting callers to the appropriate extension, collecting guest player club information while making Marketing room reservations. Using the PMS to assist the hotel guests at check-in and check-out.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greeting, registering, and assigning rooms to hotel guests
Verifying guest identification and establishing how the guest will pay for their accommodations
Issuing room keys and relay instructions to bellhops
Keeping records of room availability and guests’ accounts on computer
Computing bills and collecting payments in Visual One
Making and confirming reservations
Answering PBX calls and routing calls to proper extensions
Answering inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino, or entertainment complex
Advising housekeeping staff when rooms have been vacated and are ready for cleaning
Contacting housekeeping or maintenance staff when guests report problems
Performing simple bookkeeping activities, such as balancing cash accounts
Recording guest comments or complaints, referring guest to supervisor if needed
Performing other duties as assigned

EDUCATION AND EXPERIENCE

High school diploma or equivalent
Prior hotel front desk experience preferred
Customer service experience preferred
Experience in money handling

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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Refine Your Search

guest service representative jobs in louisville ky

Front Desk Clerk (7am - 3pm)

Guest Service Representative

Guest Service Representative

Guest Service Representative

Guest Service Representative

Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer

Guest Services Representative

Overnight Closer Full Time

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

Overnight Closer Part Time

KFC Yum! Center - Receptionist

Hotel Night Auditor

Guest Service Representative

Guest Service Representative

Guest Services Rep Part Time-104020

Front Desk Representative - 2nd shift

PM PBX Operator

Event Staff

Concessions

Guest Service Representative (FULL TIME)

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JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

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