Maintenance Engineer Job Description
Position: Maintenance Engineer
FLSA Class: Hourly Non-Exempt
Reports to: Chief Engineer
Job Summary:
The maintenance engineer provides an attractive, clean, safe, and well-maintained property, using a systematic approach that maximizes guest satisfaction and adequately controls labor and material.
Duties and Responsibilities:
Maintain and repair the interior and exterior of the building, guest rooms, meeting rooms, laundry, lighting, HVAC, ventilation, water treatment systems, and swimming pool.
Inspect all operating systems and components of the hotel to ensure they operate correctly, efficiently, and safely.
Communicate and enforce all hotel policies and procedures.
Inform management of hazardous situations, emergencies, or security threats.
Maintained a clean and organized maintenance shop and ensured the security of hotel inventory.
Assist all guests sincerely and courteously while going the extra mile and doing whatever it takes to ensure guest satisfaction.
Understand and respond to customer needs and ensure high guest satisfaction.
Perform preventative maintenance on all mechanical/electrical equipment, HVAC units, refrigeration, plumbing systems, and guest rooms while maintaining accurate records of all work performed.
Ensure everyone in the department is trained and uses Quore daily.
Maintain the cleanliness of hotel grounds.
Assist with hotel security to minimize the risk of theft, crime, and other hazards.
Follow and adhere to all standards and regulations set forth by the designated hotel and as directed by management.
Be a Brand Ambassador of A&R’s Culture, Mission and Values.
Previous hospitality industry experience preferred but not required
Able to accept directions and priorities from members of management and reliably follow through on tasks.
Proficient in Quore.
Highly energetic and motivated individual
Ability to lift to 50 pounds.
Ability to work with machinery both indoors and outdoors.
Ability to work independently with little supervision.
Excellent interpersonal and communication skills with strong customer/client focus essential
Strong problem-solving skills
Ability to work in a fast-paced, high-pressure environment
Ability to shift and manage multiple priorities while adapting quickly to change
Results-driven focus and ability to work through to completion promptly
High level of flexibility regarding overtime during busy periods as required by the business
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the job.
