Top 162 Technical support engineer Jobs in Lubbock Tx

Technology Support Engineer
Lubbock Christian University —Lubbock, TX
- Evenings as needed
- Classroom
- Computer literacy
- Mid-level
- 403(b) matching
- AD&D insurance
Operational Technology Support Administrator
Lubbock Christian University —Lubbock, TX
- Computer literacy
- Mid-level
- Office
- 403(b) matching
- AD&D insurance
IT Support Technician
CNET INC —Lubbock, TX
- $55,000 - $70,000 a year
- Full-time
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Data Center Technician
Amazon Data Services, Inc. —Lubbock, TX
- $30.91 - $54.18 an hour
- 8 hour shift
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
Data Engineer
Alliance Credit Union —Lubbock, TX
- $78,500 - $90,000 a year
- Full-time
- Mid-level
- Mentoring
- APIs
Quick Apply
Managed Services Coordinator II
Segra —Lubbock, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
4h
Data Center Technician - Childress, TX
Unisys —Lubbock, TX
- On call
- Up to 50% travel
- Mid-level
- 3 years
Senior Data Analyst
Alliance Credit Union —Lubbock, TX
- $60,000 - $80,000 a year
- Full-time
- SQL
- Mentoring
- APIs
Quick Apply
Senior Quality Assurance Engineer
FUND ACCOUNTING SOLUTION TECHNOLOGIES LLC —Lubbock, TX
- $65,000 - $95,000 a year
- Full-time
- Remote
- 6 years
- DevOps
- Analysis skills
Quick Apply
3d
Data Center Infrastructure Delivery Manager
Amazon Data Services, Inc. —Lubbock, TX
- $107,700 - $188,500 a year
- Full-time
- Mid-level
- Analysis skills
- Mentoring
- AD&D insurance
- Health insurance
Cloud Ops Engineer (After Hours)
Tyler Technologies —Lubbock, TX
- $75,000 - $95,000 a year
- Background check
- Computer science
- Azure
Quick Apply
Cloud Solutions Engineer
Tyler Technologies —Lubbock, TX
- $93,547 - $150,000 a year
- On call
- Azure
- Computer Science
- Bachelor of Science
Quick Apply
Data Center Chief Engineer
Amazon Data Services, Inc. —Lubbock, TX
- $96,000 - $166,300 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Ability to climb stairs
- AD&D insurance
- Relocation assistance
Sr. Systems Engineer (Full Time) - Lubbock, Plano, or Sugar Land
PROSPERITY BANK —Lubbock, TX
- Full-time
- Computer science
- 7 years
- Computer Science
Network Engineer II (Full Time) Lubbock, TX
PROSPERITY BANK —Lubbock, TX
- Full-time
- Computer science
- Computer Science
- Basic math
10d
Network Operations Engineer
John Staurulakis (jsitel.com) —Lubbock, TX
- Full-time
- Hybrid work
- Engineering
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d
Information Security Engineer
City Bank —Lubbock, TX
- Full-time
- Continuous improvement
- Training & development
- Senior level
Quick Apply
10d
Senior Cloud Engineer IS - Hybrid
Providence —Lubbock, TX
- Full-time
- Hybrid work
- Computer Science
- 5 years
- DevOps
- Paid parental leave
- Paid holidays
IT Manager, Identity and Access Management
UMC Health System —Lubbock, TX
- Full-time
- 5 years
- HIPAA
- Office
Senior Process Engineer
Johnson Controls —Lubbock, TX
- $85,200 - $127,800 a year
- Full-time
- Engineering
- Organizational skills
- Senior level
- Paid holidays
- Health insurance

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technical support engineer jobs near lubbock tx

Technology Support Engineer

Lubbock Christian University -
Lubbock, TX

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Job Details

Benefits

403(b) matching
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Employee discount
403(b)
Life insurance

Qualifications

Computer operation
Customer communication
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Productivity software
Phone etiquette
Customer service problem-solving

Full Job Description

Classification: Hourly – non-exempt
Division: Technological Advancement
Department: Technology
Reports to: Director of IT Operations

Primary Function:

The Technology Support Engineer provides prompt response and technical support to LCU students, faculty, and staff for Operational and Instructional technologies.

Major Duties:

Serves as a first responder and communicator for:
- Unplanned service interruptions
- Support requests including, but not limited to
  - Classroom AV and Software
  - End User Computing
  - Network and Communication Services
  - Infrastructure assessment and requisition
  - Submission of phish, spam, and quarantine reports for analysis and communication
Logging, categorization and prioritization of requests and support items
Reporting and assessment of key metrics for operational and instructional helpdesk interactions
Support for Undergraduate, Graduate, and other instructional sessions with some evening hours as needed and defined by the technology leadership team
Request communication and closure after verification of solution with requestor
Incident monitoring and interaction with other processes
Collaborates with the OTSA and ADIT to create, review, and facilitate training for helpdesk student workers and campus constituents
Assists with special projects as needed under the direction of technology leadership
Participates in Professional Growth Activities
Performs other incidental and related duties as required and assigned

Job Qualifications

Knowledge, Skills, and Abilities Required:

Strong interpersonal and communication skills and the ability to work effectively with a wide range of people in a diverse community
Skilled in the use of a computer as a productivity tool
Possess working knowledge of email, Internet web browsing, and the Microsoft Productivity Suite
Must be customer service oriented
Must be courteous and polite
Good verbal, telephone, and written etiquette
Working knowledge and understanding of a broad range of desktop-based hardware and software and basic networking concepts
Able to follow instructions and work without supervision
Must be reliable and possess good organizational skills
Ability to effectively work in a team environment
Effective and efficient troubleshooting and problem-solving skills
Ability to enter and access information from a computer
Ability to deal with problematic issues with institutional mission at heart
Ability to locate malfunctions in hardware and software or help communicate to others on support team
Commitment to living a faith-filled life consistent with Biblical values that serve as the foundation of LCU

Education and Experience:

Minimum of bachelor’s degree or two (2) years’ experience and/or training; or equivalent combination of education and experience that is directly related to the specified duties and responsibilities gained through increasingly responsible positions within technology services

Physical Requirements:

While performing the essential duties of this job, the employee will be required to do the following:

Be ambulatory around campus and in buildings
Required to regularly sit and stand
Frequently use wrist, hands and/or fingers to make small repetitive movements such as typing, distributing mail, and picking up small objects
Ability to talk frequently to convey detailed and/or important instructions or ideas accurately, loudly, or quickly
Be able to hear average or normal conversations and receive verbal information
Required to lift packages and/or other objects up to 50 pounds

Salary and Benefits:

Salary commensurate with qualifications and experience. Benefits available include medical, dental, and vision insurance, 403-B retirement plan with a matching option, and tuition benefits for employees and dependents.

The University:

Founded in 1957 and located in Lubbock, Texas, LCU is affiliated with the Churches of Christ. LCU is accredited by the Southern Association of Schools and Colleges Commission on Colleges and is a member of the Council of Christian Colleges and Universities. Currently, 86 full-time faculty members serve approximately 1660 undergraduate and graduate students on the LCU campus located in west Lubbock. Lubbock is a vibrant city with a population of about 250,000. Lubbock is the educational, medical, retail and entertainment center of the southern high plains of Texas.

Application and Procedure:

For questions about the position or the application process, contact:

Human Resources
[email protected]
806.796.8800

Lubbock Christian University
5601 19th Street
Lubbock, TX 79407

Notes:

All LCU Employees are required to complete Title IX & Information Security (FERPA) training and Data Security Training at the time of new hire and annually thereafter.

All LCU Technology employees are subject to CJIS (Criminal Justice Information Services) training and monitoring. Fingerprinting and criminal background checks are included in this process.

Disclaimer:

This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and/or other management as required. LCU reserves the right to revise or change job duties, required skills or qualifications as the need arises. This job description does not constitute a written or implied contract of employment.

Apply Now

Refine Your Search

technical support engineer jobs in lubbock tx

Technology Support Engineer

Operational Technology Support Administrator

IT Support Technician

Data Center Technician

Data Engineer

Managed Services Coordinator II

Data Center Technician - Childress, TX

Senior Data Analyst

Senior Quality Assurance Engineer

Data Center Infrastructure Delivery Manager

Cloud Ops Engineer (After Hours)

Cloud Solutions Engineer

Data Center Chief Engineer

Sr. Systems Engineer (Full Time) - Lubbock, Plano, or Sugar Land

Network Engineer II (Full Time) Lubbock, TX

Network Operations Engineer

Information Security Engineer

Senior Cloud Engineer IS - Hybrid

IT Manager, Identity and Access Management

Senior Process Engineer

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