Top 35 Guest services manager Jobs in Lucedale Ms

Guest Services Supervisor
Certified Hospitality —Lucedale, MS
- Full-time
- Mid-level
- Hotel
- Team management
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Hotel Food and Beverage Manager
Certified Hospitality —Lucedale, MS
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
District Manager
Hardee's —Lucedale, MS
- Full-time
- No education required
- Sales
- Quick service & fast food restaurant
Quick Apply
Store Associate
Goodwill Industries Of South Mississippi —Lucedale, MS
- $12 an hour
- Weekends as needed
- 18 years or older
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Operations Manager
Certified Hospitality —Lucedale, MS
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Director of Sales
Certified Hospitality —Lucedale, MS
- Part-time
- Hotel
- Senior level
Quick Apply
General Manager
McAlister's Deli —Lucedale, MS
- Full-time
- Sales
- Mid-level
- Organizational skills
Quick Apply
Hourly General Manager
Hardee's —Lucedale, MS
- Full-time
- No education required
- Sales
- Quick service & fast food restaurant
Quick Apply
General Manager
Pizza Hut —Lucedale, MS
- Training & development
- Guest services
- Senior level
Quick Apply
Hourly Manager
Hardee's —Lucedale, MS
- Part-time
- No education required
- Sales
- Mid-level
Quick Apply
Team Leader
McAlister's Deli —Lucedale, MS
- High school diploma or GED
- Quick service & fast food restaurant
- Entry level
Quick Apply
Assistant Manager
McAlister's Deli —Lucedale, MS
- Part-time
- Sales
- Mid-level
- High school diploma or GED
Quick Apply
General Manager
Sonic —Semmes, AL
- $55,000 - $60,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Assistant General Manager
Sonic —Semmes, AL
- Weekends as needed
- Mid-level
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
First Assistant Manager
Sonic Drive-In —Lucedale, MS
- Weekends as needed
- Sales
- Computer literacy
- Basic math
Quick Apply
Restaurant Manager Trainee 9917
Circle K —Semmes, AL
- ServSafe
- Mid-level
- Driver's License
- Health savings account
- AD&D insurance
Department Manager
McDonald’s —Lucedale, MS
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Dental insurance
- Tuition reimbursement
Assistant Manager
Mabo Investments LLC —Mobile, AL
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
Quick Apply
Assistant Manager
Sonic Drive-In —Lucedale, MS
- Weekends as needed
- Sales
- Computer literacy
- Basic math
Quick Apply
Shift Manager
Sonic —Semmes, AL
- Weekends as needed
- Sales
- Computer literacy
- Basic math
Quick Apply

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guest services manager jobs near lucedale ms

Guest Services Supervisor

Certified Hospitality
Lucedale, MS

Quick Apply

Job Details

Full-time

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Managing teams in a customer support role
Client inquiry handling
Processing cash transactions
Filing
Shift management
Answering guest questions
Managing hospitality teams
Mid-level
Customer inquiry handling
Hotel room assignment management
Team development
Team management
Public safety procedures
Safety hazards
Hotel emergency procedures
Property management systems (PMS)
Leading team collaboration initiatives
Telephone systems
Hotel staff training
Hotel and accommodations guest complaints handling
Hotel safety procedures
Staff development

Full Job Description

Guest Service Supervisor

POSITION SUMMARY:

Oversees all guest services operations, including front desk, reservations, PBX, bell staff, and transportation services to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software.

GSM DUTIES AND RESPONSIBILITIES:

Trains new Guest services department personnel.
Answers letters of inquiry regarding rates and availability.
Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, hotel facilities.
Maintains a detailed knowledge about the hotel's services and hours of operations.
Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.
Take reservations using the hotel reservation system, ensuring maximum occupancy and rates are obtained.
Check guests in and out, including preparation of guest bills and authorising payments.
Responsible for cash handling including float and banking.
Dealing efficiently with day to day billing and guest service queries.
Report anything considered a health and safety hazard.
Using information available, plan and control both the preparation of future shifts and effective communication to the team.
To act as a duty manager for the hotel, ensuring all guests are satisfied, both internal and external.
Allocation of all rooms to include, special requests, sofa bed rooms and any other requirements as directed by the FOM.
Lobby duty plays a key role in the success of the movement of our guests around the hotel.
Prevent abuse and/or destruction of hotel property.
Be flexible at all times in order to cover the unexpected needs of the Hotel and outlets.
Knows all safety and understands emergency procedures and how to act upon them. Understands accident prevention policies.
Knows cash handling procedures. Files and posts all changes to guest master and city ledger account.
Good understanding about the Property management software (PMS).
Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy.

Brand: Certified Hospitality
Address: 1287 BEAVER DAM ROAD Lucedale, MS - 39452
Property Description: 745 - RS Hospitality
Property Number: 745

Quick Apply

Refine Your Search

guest services manager jobs in lucedale ms

Guest Services Supervisor

Hotel Food and Beverage Manager

District Manager

Store Associate

Operations Manager

Director of Sales

General Manager

Hourly General Manager

General Manager

Hourly Manager

Team Leader

Assistant Manager

General Manager

Assistant General Manager

First Assistant Manager

Restaurant Manager Trainee 9917

Department Manager

Assistant Manager

Assistant Manager

Shift Manager

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