Top 3 technical support specialist Jobs in lumberton nc

Technical Support Specialist
Netcom Business Solutions —Hope Mills, NC
- $20 - $28 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
3d
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)
Govcio LLC —United States
- $140,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
6d

Other jobs to consider

Find your next job by exploring related positions.

Field Service Engineer
TeamLogic IT —Fayetteville, NC
O Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role. MAKE FANS OUT OF OUR VENDORS *.
$55,000 - $75,000 a year
Quick Apply
Desktop Support Technician (BHJOB1435_35420)
Astyra Corporation —Elizabethtown, NC
Documenting process and procedures related to technical field support activities., *Required 7 Years*. Uses extensive knowledge to develop and/or implement…
$39 - $41 an hour
Quick Apply
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Columbus, OH
Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations…
$50,000 - $55,000 a year
Quick Apply
GSF Integration Specialist
Right Traffic —Columbus, OH
Valid driver’s license (Required). Periodically evaluate past trainees to ensure product knowledge is current requirements and skills.
$55,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support specialist in lumberton nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support specialist jobs near lumberton nc

Senior Administrative Assistant jobs in San Diego, Ca

Senior Administrative Assistant jobs in Stony Brook, Ny

Senior Product Manager jobs in Austin, Tx

Part Time Administrative Assistant jobs in Virginia Beach, Va

Senior Administrative Assistant jobs in Aurora, Co

Dental Assistant jobs in Albuquerque, Nm

Technical Support Specialist jobs in Mckinney, Tx

Technical Support Specialist jobs in Yonkers, Ny

Technical Support Specialist jobs in Rockville, Md

Technical Support Specialist jobs in Depew, Ny

Technical Support Specialist

Netcom Business Solutions -
Hope Mills, NC

Quick Apply

Job Details

Full-time
$20 - $28 an hour
3 days ago

Qualifications

Desktop computer repair
Mobile device support
Network hardware support
Linux support
IT operations
Windows
Desktop (troubleshooting support)
macOS
ServiceNow
Productivity software
Desktop administration
Technical Proficiency
Mobile devices

Full Job Description

Overview
We are seeking a dynamic and proactive Technical Support Specialist to join our innovative IT team. In this role, you will be the frontline problem solver, providing expert assistance to users experiencing technical issues across a wide range of hardware and software platforms. Your enthusiasm for technology, combined with your exceptional communication skills, will ensure our users receive prompt, effective support that keeps their systems running smoothly. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily operations.

Responsibilities

Deliver comprehensive technical support to end-users via help desk tickets, phone calls, and remote sessions, ensuring swift resolution of hardware and software issues.
Troubleshoot and resolve software problems related to operating systems (Windows, macOS, Linux), including application errors and system crashes.
Manage computer hardware components such as desktops, laptops, mobile devices, printers, and peripherals to optimize performance and reliability.
Assist with network administration tasks including configuring and maintaining LAN (Local Area Network), WAN (Wide Area Network), VPN (Virtual Private Network), DNS (Domain Name System), TCP/IP protocols, firewalls, and network security measures like Meraki devices.
Support IT infrastructure management by utilizing tools such as SCCM (System Center Configuration Manager), GPO (Group Policy Objects), Active Directory, and Windows Server environments.
Handle incident tracking and resolution using BMC Remedy or ServiceNow platforms; document solutions clearly for future reference.
Collaborate with team members on projects involving network upgrades, system deployments, or security enhancements to improve overall IT support services.

Requirements

Proven experience in technical support roles with strong knowledge of computer management, operating systems (Windows, macOS, Linux), and help desk procedures.
Familiarity with software troubleshooting techniques across various platforms and applications including Microsoft Office suite.
Solid understanding of computer networking concepts such as LAN/WAN, TCP/IP protocols, DNS, DHCP, VPNs, firewalls (including Meraki), and network administration tools.
Hands-on experience managing computer hardware components and supporting mobile devices in a corporate environment.
Proficiency with IT support tools like SCCM, GPOs, Active Directory, Windows Server environments, BMC Remedy or ServiceNow ticketing systems.
Strong analysis skills with the ability to diagnose complex issues quickly and efficiently while maintaining excellent customer service standards.
Effective communication skills to clearly explain technical solutions to non-technical users in a professional manner.
Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP), or Cisco CCNA are preferred but not mandatory. Join us as a Technical Support Specialist and become an essential part of our mission to empower users through reliable technology solutions!

Pay: $20.00 - $28.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

technical support specialist jobs in lumberton nc

Technical Support Specialist

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for technical support specialist in lumberton nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected