Top 29 Help desk Jobs in Luzerne County Pa

IT Field Services & Support Technician
Amer Sports —Pittston, PA
- $65,000 - $78,000 a year
- Weekends as needed
- Mid-level
- Windows
- 3 years
- Paid parental leave
- Health insurance
Dedicated IT Technician (Wilkes-Barre, PA)
In-Telecom —Wilkes-Barre, PA
- $57,000 - $67,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
11d
IT Site Support Specialist
Morgan Advanced Materials —Wilkes-Barre, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quantum Product Support Technician I (8:30am-5pm, 9:30am-6pm rotation)
Pride Mobility Products Corp. —Duryea, PA
- $22.59 an hour
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Continuous improvement
Customer Service Engineer
Worldwide TechServices —Wyalusing, PA
- Full-time
- Writing skills
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Wilkes-Barre, PA
- $15 - $18 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
9d
Implementation Specialist - Caper (Contractor)
Instacart —Wilkes-Barre, PA
- $40 - $46 an hour
- Contract
- Mid-level
- Continuous improvement
- Travel
Quick Apply
Data Center Technician, Human Resources
Amazon Data Services, Inc. —Berwick, PA
- $27.98 - $48.99 an hour
- 8 hour shift
- Computer science
- Computer Science
- Up to 50% travel
- Employee assistance program
- 401(k) matching
2d
Product Technical Service Representative
Golden Technologies —Jenkins Twp, PA
- $17.50 an hour
- Full-time
- Computer skills
- Entry level
- Paid holidays
- Health insurance

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Help Desk Support Technician
ID Logistics —Scranton, PA
Provides 1st line technical support; answering support queries via phone and Help Desk ticket system. Logs all calls in the Help Desk ticket system.
$58,000 - $62,000 a year
12d
Entry-Level Computer Support Technician
IT-Solution Services LLC —Hazleton, PA
Excellent communication skills to convey technical information clearly to non-technical users. The Entry Level Technician will provide technical support,…
$22 - $25 an hour
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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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IT Field Services & Support Technician

Amer Sports -
Pittston, PA

Apply Now

Job Details

Full-time
$65,000 - $78,000 a year

Benefits

Paid parental leave
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Mobile device support
IT user and group management
GPO
iOS
Windows
Microsoft System Center
WDS
Remote access software
Software documentation
macOS administration
UEM
VPN management
Intune

Full Job Description

Onsite, Pittston Township

We’re looking for IT Field Services & Support Technician for Amer Sports’ Distribution Center in Pittston Township, Pennsylvania.

Amer Sports is a global collective of iconic sports and outdoor brands, powered by a community of people who share a passion for authenticity, impact, and excellence. We bring together leading brands, talented teams, and a culture built on collaboration. If you’re looking for an environment where you can make an impact and grow your career, we invite you to explore the opportunity below.

What you will be doing:

The IT Field Services & Support Technician is primarily responsible for providing end-user support of computer hardware and software, Active Directory account access, IP phones, Laser Printers, Label printers, mobile devices and all other peripheral devices to internal staff. They are responsible for helping create/maintain Windows OS images and deployment solutions and handling escalations from the Global Service Desk analysts.

Maintain locations of AMER leased locations in the Pittston, PA area, location of GM 460 Research Drive, Pittston, PA

Specific responsibilities include, but are not limited to:

Provides end users with technical support via remote access, phone and Email.
Handle escalations and provide documentation for the Global Service Desk analysts.
Install/upgrade and troubleshoot software related issues.
Provide high level support on a large-scale environment for InTune/Jamf MDM solutions.
Create and maintain Windows OS images using Microsoft deployment technology (MDT, WDS and Autopilot).
Maintain Mac environment using JAMF MDM solution.
Obtain a good understanding of the Amer Sports/Wilson environment’s software and have the ability to provide software training to clients when needed.
Learn the different applications/systems and processes used on a daily basis by the support team.
Provides tier 2 support on 3CX PBX and telephony related applications.
Ability to deploy/monitor software packages deployed via SCCM/InTune/Jamf.
Ability to organize and purchase large amounts of hardware orders (laptops, misc equipment).
Support MS Teams audio/video equipment for small and large conference room areas.
Weekend and/or after-hour work may be scheduled as necessary.

What you need to succeed:

This role requires 4+ years’ experience in a PC\Telecom network environment. A bachelor’s degree in a Computer Information Systems and/or relevant experience. Equivalent professional experience will also be considered. Other qualifications include:

Bachelor’s degree in computer information systems and/or relevant experience. Equivalent professional experience will also be considered.
3-4 years’ experience in a PC\Telecom network environment.
Technical knowledge of Mac OSX, Windows 11, 10 and Windows Server operating systems.
Familiar with Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
Experience configuring local security policies and group policy management.
Experience configuring mobile devices (i.e. Android/iOS devices).
Experience troubleshooting VPN technologies.
SCCM/InTune/MDM experience is required.
Familiar with telecom protocols, SIP, PSTN, PRIs etc.
Required certification in one of the following applications/skills: 3CX/MCP/JAMF/Intune/Network +

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Good communication and interpersonal skills.
Ability to assist the Global Service Desk analysts’ team.
Ability to work toward corporate objectives.
Able to work independently and efficiently to meet deadlines but also have the ability to work with others and obtain cooperation internally and with outside parties.
Quality of work includes timeliness, completeness and accuracy.
Knowledge of department functions so that operations run smoothly in manager’s absence.
Ability to provide technical explanations to support issues.
Regular and predictable attendance is an essential function of the job.
3CX, MCP, JAMF, Network +, Security + and/or InTune certifications are a plus.
Creation and upkeep of support documentation
Ability to lift 50lbs
Some limited evening/weekends support may be required
Some travel required – up to 5%

What’s in it for you:

At Amer Sports, you’ll be part of a global community of people who care about what they do and how they do it. Across our teams and brands, we are driven by ambition, collaboration, and a shared purpose of elevating the world through sport.

Benefits & Compensation:

Medical, dental and vision
401k with company match
Life insurance
Pre-tax transit discounts
Paid maternity/paternity leave
Smart casual dress
Employee product benefits: Enjoy access to employee discounts on quality products from our iconic brands.

A reasonable estimate of the annual pay range is $65,000 - $78,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education, and/or training. Please note that the range reflects the base pay only and does not include our competitive bonus program.

What to expect from the recruitment process

CV screening: Every CV is reviewed by a human.
Phone screening: A conversation with Amer Sports’ HR manager to discuss the role, our organization, and your expectations.
Interviews: Usually 2–4 rounds, including interviews with the hiring manager and prospective team.
Feedback and decision: We aim to provide feedback throughout the process.

Interested?

Please submit your application via the application form. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to [email protected] (HR). Apply and join us in striving for excellence at each step!

#LI-JC1

First application date: 23 July 2026

Employment type: Full Time

Amer Sports

Amer Sports is a global group of iconic sports and outdoor brands, including Arc’teryx, Salomon, Wilson, Peak Performance, and Atomic. Our brands are known for their detailed craftsmanship, unwavering authenticity, and premium market positioning. As creators of exceptional apparel, footwear, and equipment, we pride ourselves on cutting-edge innovation, performance, and designs that allow elite athletes and everyday consumers to perform their best.

With over 15,400 employees globally, Amer Sports’ purpose is to elevate the world through sport. Our vision is to be the best sporting goods company in the world. With corporate offices in Helsinki, Munich, Kraków, New York, and Shanghai, we have operations in 40 countries and our products are sold in 100+ countries. Amer Sports generated $6.6 billion of revenue in 2025. Amer Sports, Inc. shares are listed on the New York Stock Exchange.

For more information, visit www.amersports.com.

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Amer Sports is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.

Apply Now

Refine Your Search

help desk jobs in luzerne county pa

IT Field Services & Support Technician

Dedicated IT Technician (Wilkes-Barre, PA)

IT Site Support Specialist

Quantum Product Support Technician I (8:30am-5pm, 9:30am-6pm rotation)

Customer Service Engineer

Geek Squad Agent (Retail Store)

Implementation Specialist - Caper (Contractor)

Data Center Technician, Human Resources

Product Technical Service Representative

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