Top 178 Telecommunications Jobs in Macdill Afb Fl

Senior I3 Telecom Engineer - Fulltime/Permanent
Fabergent —Tampa, FL
- Weekends as needed
- Microsoft Excel
- Analysis skills
- Mentoring
Quick Apply
OSP Engineer Remote
Luck Grove Telecom Inc —Tampa, FL
- $24 - $30 an hour
- Remote
- Schematics
- Mid-level
- Communication skills
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Entry-Level Sales Rep (Work From Home)
Lotus Business Solutions —Brandon, FL
- $40,000 - $60,000 a year
- Full-time
- Computer literacy
- US work authorization
- Organizational skills
- Work from home
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Fiber Splicer
STL Communications LLC —Tampa, FL
- Full-time
- Writing skills
- Mid-level
- Power tools
- On-the-job training
- Flexible schedule
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Fiber Splicer-Tampa based-100% Mobile
LSCG, LLC —Thonotosassa, FL
- $25 - $30 an hour
- Nights as needed
- Construction site
- Mid-level
- Travel
- Health insurance
- Dental insurance
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Network (NOC) Technician
VasoTechnology —Tampa, FL
- $18 an hour
- Overnight shift
- Background check
- Military
- US work authorization
- Paid holidays
- Disability insurance
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Residential Field sales: Mobile & Internet - Base $40k - First Year Target $105k
Spectrum —Clearwater, FL
- $40,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Mileage reimbursement
- Health insurance
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11h
SMB Account Executive: Direct Sales - Tampa, St Petersburg, or Sarasota Market
Frontier Communications —Tampa, FL
- $50,000 a year
- Mid-level
- Driver's License
- Bachelor's degree
- Paid parental leave
- Paid holidays
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Fiber Sales Representative
D&M Sales Strategies, Inc. —Riverview, FL
- $800 - $1,100 a week
- Full-time
- Background check
- Residential
- Entry level
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2d
Contract Sales Representative
Prime Power Services, Inc. —Tampa, FL
- $1 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
8d
Verizon Sales Associate
Make A Change Management Group —Pinellas Park, FL
- $4,000 - $5,000 a month
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
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16h
Bilingual Retail Sales Representative
Confidential —Dunedin, FL
- $52,000 - $63,000 a year
- Full-time
- Bilingual
- Background check
- High school diploma or GED
- Opportunities for advancement
Quick Apply
2d
Project Development Manager - In-Building Wireless
E.M. Enterprises General Contractors, Inc. —Tampa, FL
- $55,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Business development
- Health savings account
- Health insurance
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Florida
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9d
Permit Supervisor (Drafting)-Telecommunications
CCI Systems, Inc. —Tampa, FL
- Full-time
- 6 years
- Mid-level
- Supervising experience
- Paid training
- AD&D insurance
Quick Apply
Permit Supervisor (Drafting)-Telecommunications
CCI Systems, Inc. —Saint Petersburg, FL
- Full-time
- 6 years
- Mid-level
- Supervising experience
- Paid training
- AD&D insurance
Quick Apply
Senior Outside B2B Sales Executive
Wholesale Payments —Florida
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development
- Fair chance
- Senior level
- Paid training
- Health savings account
Quick Apply
Supervisor Telecom Construction Underground
Lambert's Cable Splicing Company, LLC —Clearwater, FL
- Construction site
- Writing skills
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply
7d
Senior Sales Consultant
Connex Intl —Saint Petersburg, FL
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Project Coordinator
Ultimate Staffing Services —Tampa, FL
- $20 - $24 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
10d

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telecommunications jobs near macdill afb fl

Senior I3 Telecom Engineer - Fulltime/Permanent

Fabergent
Tampa, FL

Quick Apply

Job Details

Full-time

Qualifications

Systems integration
Microsoft Excel
IT system monitoring
Visio
Enterprise software support
Enterprise Integration
Data analytics
Voice over internet protocol (VoIP) configuration
Productivity software
Video conferences (communication methods)
Workforce management
Data warehouse
Database software proficiency

Full Job Description

Company Description

Regardless of the size of your HR staff, it always feels like you’re spending too much time searching for qualified candidates and reviewing resumes. We meet our clients’ IT staffing challenges by leveraging the collective experience and expertise of our recruitment team and consultant base.

Job Description

Description:

Purpose of the Position

I3 Senior Telecommunications Engineer position is responsible for the 24/7 support and assistance with implementation of all Telecom and Contact Center related services. This hands-on position will be required to make technical decisions and work closely with cross functional IT and Operational groups.

Our ideal candidate will be a technically competent, hands-on self-starter with strong communication skills and work with other groups in a growing company. Must maintain work efficiencies and responds to a changing environment. The candidate must analyze outcomes, and adjust strategies, and tactics in situations where current approaches are ineffective. The candidate must be able to work with multiple project teams simultaneously and thrive in fast-paced, dynamic environment.

Primary Duties and Responsibilities

Supports Telecom Department goals and objectives
Provide quality Contact Center support with a high degree of customer service, technical expertise, and timeliness. Research, resolve, and respond to questions received via telephone calls, email, web, and web chats in a timely manner, in accordance with current standards and SLA’s.
Provide second level support for all Contact Center, Telecommunication and carrier related issues. Work with minimal supervision and be able to debug, diagnose, and resolve problems reported to the Telecom department
Provide Telecom and Contact Center systems administration. Perform agent configuration, moves, add and changes.
Sets appropriate customer expectations and fulfill customer commitments.
Translate operational / business unit needs into technical requirements. Has the ability to make technical analysis and provide recommendations to stakeholders.
Provide feedback for potential design changes, identify opportunities to gain efficiencies and / or improved delivery of service thru process automation and self-service applications.
Ability to be on call and function in a 24/7 Environment. Perform onsite and remote maintenance after hours. Apply software patches and upgrades for Production, Lab and DR Telephony Systems.
Work in a team environment as a member of Contact Center / Telephony related projects.
Maintains databases, documentation and conducts periodic audits with operations to ensure agent data, hours of operations, and expected customer experiences are correct.
Conducts appropriate change control documentation and performs configuration updates, maintenance and support for various telecommunications applications.
Troubleshoots / coordinates with vendors on Contact Center telephony issues.
Ability to mentor / coach business units on successful use of I3 and Contact Center telephony applications in a Contact Center environment to meet KPI’s
Job Competencies: Achieve results; Accountability; Maximize customer experience; Adaptability; Information gathering; Planning and organizing; Technical experience.

Education/Experience

Minimum of three years I3 SIP Telephony experience.
Minimum of three years’ experience in high volume, blended, multi-site Contact Center.
Minimum of two years’ experience providing Tier 2, I3 support.
Experience with Interaction Dialer / Scripter.
Experience with Handler development.
Familiarity with I3: Interaction Web Portal / Marque; Interaction Feedback / Post Call Survey; Interaction Mobilizer; Interaction Optimizer; Interaction Monitor; Interaction Process Automation; e-FAQ; and Interaction Analyzer.
Experience with integration / interoperability with the following technologies: Workforce Management; Multichannel Analytics; Call and screen recording / Quality Management; Enterprise wide data warehouse reporting; Mobile / Smart phone applications; Customer Chat; Knowledge Base Management; Social Media Mining; SMS integration; Video Chat integration; Lync Integration; System Monitoring, and Reader boards.
Working knowledge of Server 2003 / 2008, SQL Server and Microsoft Office Suite: Excel, Word, Visio, Access and PowerPoint.
Associate Degree and or equivalent work experience in a technical discipline.
I3 Certifications.

Associated Knowledge, Skills & Abilities

Flexibility to work evenings and weekends as needed.
Experience in the post-secondary education field, preferably for profit.
Exposure to student information systems such as CampusVue, or Banner.
Experience with AudioCodes or similar media gateways.
Experience with Integration of CRM systems into the CIC platform.
Knowledge of VoIP, IVR, Video Conferencing, mobile technologies, and CTI systems.
Knowledge of Autonomy and Loquendo, telephony integrations.
Experience with I3: Administrator; Attendant;
Experience creating and writing Crystal Reports. .
Advanced Knowledge of analog, digital, optical, and VoIP Telephony services

Qualifications

Education/Experience

Minimum of three years I3 SIP Telephony experience.
Minimum of three years’ experience in high volume, blended, multi-site Contact Center.
Minimum of two years’ experience providing Tier 2, I3 support.
Experience with Interaction Dialer / Scripter.
Experience with Handler development.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Refine Your Search

telecommunications jobs in macdill afb fl

Senior I3 Telecom Engineer - Fulltime/Permanent

OSP Engineer Remote

Entry-Level Sales Rep (Work From Home)

Fiber Splicer

Fiber Splicer-Tampa based-100% Mobile

Network (NOC) Technician

Residential Field sales: Mobile & Internet - Base $40k - First Year Target $105k

SMB Account Executive: Direct Sales - Tampa, St Petersburg, or Sarasota Market

Fiber Sales Representative

Contract Sales Representative

Verizon Sales Associate

Bilingual Retail Sales Representative

Project Development Manager - In-Building Wireless

B2B Account Executive, Outside Sales

Permit Supervisor (Drafting)-Telecommunications

Permit Supervisor (Drafting)-Telecommunications

Senior Outside B2B Sales Executive

Supervisor Telecom Construction Underground

Senior Sales Consultant

Project Coordinator

I want to receive the latest job alert for telecommunications in macdill afb fl

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