OVERVIEW
Provide hands-on patient care by preparing patients for exams, assisting physicians during procedures, and performing specialized eye tests. Support a smooth patient flow by documenting care, answering calls, and educating patients and families about their treatment. Help maintain high-quality care by following up with patients and supporting daily clinic operations.
Schedule: 40-hour week
Shift: Days
Location: Mercyhealth McHenry, McHenry, IL; Mercyhealth Hospital and Medical Center, Harvard, IL
Pay Range: $19.40 - $34.10
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for patient care.
Rooms and collects patient assessment data.
Administers medications and performs other patient care procedures as directed and according to established criteria.
Assists physicians during treatment, testing, refractometry and examinations.
Performs retinoscopy, refractometry, A/B scans, photography, fluorescein angiography, corneal/disc topography, assists in surgery, low vision evaluations, visual fields, and applanations.
Maintains timely flow of patients.
Provides patient and family education.
Documents patient care and related information.
Responds to incoming telephone calls.
Performs telephone triaging of patients.
Follows up on patient care as needed. Reviews and maintains charts.
Participates in QA & I.
May be required to work alternate shifts and weekends.
Performs other duties as assigned.
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
EDUCATION AND EXPERIENCE
High School diploma.
Prefer education as a paraprofessional in ophthalmology or optometry.
CERTIFICATIONS AND LICENSURE
Certified by JCAHPO as a technician required.
SKILLS AND ABILITIES
Good interpersonal/communicative skills needed.
SPECIAL PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move patients/equipment. Good eye/hand coordination and manual dexterity needed.
LEVEL OF SUPERVISION
N/A
SUPERVISES
This job has no supervisory responsibilities.
PAY RANGE:
$19.40 - $34.10
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities
Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women
