DATE: Jul 12, 2026
LOCATION: Macon, Georgia, United States, 31213
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Company: Armstrong World Industries
Primary location: Macon. GA
Relocation offered: No
Employment status: Full-Time
Travel: < 10%
Non-compete: No
The estimated base salary range for this role is $75,000 to $110,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors
Process Improvement Engineer
The Process Improvement Engineer is responsible for managing, coordinating, and continuously improving manufacturing processes within the value stream. This role focuses on daily adherence to standard processes, driving waste elimination, and supporting production and maintenance teams. The position reports to the Value Stream Manager and may operate in various plant environments, including mineral fiber and hardwood manufacturing locations.
What You’ll Be Doing
Provide direct supervision and leadership for process improvement personnel, typically overseeing a team of 4–5 individuals.
Facilitate daily GEMBA walks and coach team members on process control standards, operational methodologies, troubleshooting techniques, and equipment capabilities.
Lead continuous improvement projects and support resolution of operational issues through Root Cause Failure Analysis (RCFA), 5-Whys, and structured problem-solving methodologies.
Coordinate operator training systems and support workforce development initiatives to strengthen operational capability and standardization.
Plan and coordinate activities surrounding down days, shutdowns, holidays, and major maintenance events to ensure operational continuity and efficiency.
Prioritize and coordinate daily maintenance, contractor, and production activities within the manufacturing environment.
Support production planning efforts including raw material flow, inventory management, packaging operations, and quality requirements.
Recommend process and operational improvements for annual capital and maintenance budget planning.
Provide hands-on, on-shift technical support and assist in supervising day-to-day operations within assigned manufacturing areas.
Develop and improve internal communication systems, manpower utilization strategies, and operational workflows across the plant.
Lead Kaizen events by identifying participants, preparing agendas, facilitating improvement activities, conducting training, and tracking action items and performance measures.
Organize, analyze, and interpret operational and manufacturing data sets to identify trends, systemic issues, and improvement opportunities.
Assist in directing Kaizen teams, maintenance personnel, production teams, and support staff to achieve operational goals.
Coordinate with business unit leadership on operational improvement initiatives, sustainability efforts, and plant performance objectives.
Lead 5S initiatives, maintain SQDC boards, and support the development and sustainment of Standard Work processes and documentation.
Operate in a highly operational and hands-on manufacturing leadership role requiring strong floor presence, multitasking ability, and active engagement with frontline operations teams.
What Will Make You Successful
Strong leadership and coaching skills with the ability to develop teams and drive accountability in a fast-paced manufacturing environment.
Proven ability to lead process improvement initiatives using Lean Manufacturing, Six Sigma, DMAIC, Kaizen, or related methodologies.
Strong analytical and problem-solving skills with experience conducting RCFA, 5-Why analysis, and data-driven operational improvements.
Ability to manage multiple priorities simultaneously while maintaining focus on safety, quality, delivery, and cost objectives.
Effective communication and collaboration skills across operations, maintenance, engineering, and leadership teams.
Strong organizational and project management skills with the ability to drive initiatives from planning through execution.
Hands-on operational mindset with the ability to spend significant time on the manufacturing floor supporting production teams and troubleshooting issues in real time.
Ability to leverage manufacturing systems and operational data to identify trends, improve processes, and drive measurable business results.
What Makes You Stand Out
Supervisory experience in a continuous manufacturing environment.
Experience leading Kaizen events and implementing Lean Manufacturing initiatives that resulted in measurable operational improvements.
Strong working knowledge of 8-Step Problem Solving, DMAIC, PDCA, and structured continuous improvement methodologies.
Experience working with manufacturing systems and plant data sources such as SAP, Data Historian, Infinity, MX, or similar platforms.
Demonstrated ability to improve manpower utilization, communication processes, operational workflows, and plant efficiency.
Experience coordinating down day planning, shutdown execution, and maintenance integration activities.
Lean Six Sigma Green Belt, Black Belt, PMP, CSCP, or other process improvement certifications.
Strong understanding of plant business systems including work orders, production planning, raw material flow, scheduling, and operational work rules.
Qualifications
Education & Experience
High School Diploma or GED plus 5+ years of manufacturing experience, or a bachelor’s degree in Engineering, Business, or a related technical discipline.
Experience applying Lean Manufacturing and continuous improvement methodologies within a manufacturing environment.
Supervisory or leadership experience preferred.
Experience in continuous manufacturing operations preferred.
Skills & Abilities
Strong project management and organizational skills.
Effective written and verbal communication skills.
Ability to direct, coordinate, and influence the work of others.
Proficiency in Microsoft Excel, Word, PowerPoint, and related business systems.
Working knowledge of:
Lean Manufacturing
DMAIC
Six Sigma
Kaizen
RCFA / 5-Why methodologies
Ability to organize, analyze, and interpret data from multiple manufacturing systems and operational databases.
Preferred Certifications
Lean Six Sigma Green Belt or Black Belt
Certified Supply Chain Professional (CSCP)
Project Management Professional (PMP)
Physical & Work Environment Requirements
Ability to stand, walk, bend, climb, and work within active manufacturing environments for extended periods.
Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally.
Work environment includes both office and manufacturing floor settings with exposure to temperature variations, dust, noise, and moving equipment.
PPE may be required when working in manufacturing or plant environments.
Why should you join Armstrong World Industries?
Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.
At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.
For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.
We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.
Our Sustainability Ambition
"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:
Engaging a diverse, purpose-driven workforce;
Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
Being a catalyst for change with all of our stakeholders; and
Making a positive difference in the environments and communities we impact.
Job Segment: Business Process, Six Sigma Black Belt, Six Sigma, Lean Six Sigma, Process Engineer, Management, Engineering
