DESCRIPTION OF ESSENTIAL DUTIES:
- Determine acceptability of system-referred New Business, Change Requests and Renewals within level of authority.
- Ensure accurate data for the Homeowner/Mobile home book of business.
- Review amendments to existing policies for acceptance, modification, or declination.
- Communicate underwriting decisions to agents, insureds, and others in a manner which will promote positive working relationships.
- Enter specialized data.
- Underwrite and process bulk changes.
- Recommend termination of existing accounts when appropriate, or after all other recommendations for modification have failed or been refused. Determine whether risks should be forwarded to Brokerage.
- Productivity/volume of work.
- Quality of work output and results.
- Customer satisfaction levels.
OTHER RESPONSIBILITIES/REQUIREMENTS:
- Assist in training other employees on the use of the Policy STAR/Policy PRO system as needed.
- Participate in special projects & meetings.
- Other duties as assigned by supervisor.
- Ongoing professional development.
The employee must be able to organize, prioritize work and manage time wisely; must have knowledge of office administration procedures and the ability to operate most standard office equipment. The employee must pay attention to detail in composing and proofing materials. Must be self-motivated with initiative and ability to make sound underwriting decisions and accept responsibility for those decisions. Be flexible to respond to unexpected situations that require immediate attention. A high level of confidentiality is to be maintained by the employee. Must have excellent people skills such as diplomacy, tact, patience, good listener and communicator.
QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:
- College degree or insurance related designation and a minimum of one year insurance experience required in underwriting, claims, or sales or 3-5 years’ of experience in Underwriting required.
- Continued involvement in professional continued education preferred.
- Completion of Introduction to Risk Management & Insurance, or higher-level course is preferred.
Language Skills:
Must be able to read, analyze and interpret procedures, regulations, instructions, manuals, and other documents as required. Excellent telephone, public relations and oral/written communication skills are required.
Reasoning Skills:
Must be able to resolve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Computer Skills:
Must possess basic skills with personal computer, experience with Windows, and Microsoft Office Suite and internet.
SUPERVISORY RESPONSIBILITIES:
N/A
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk; and stoop. The employee must regularly lift and/or move up to ten pounds. Specific vision requirements by this job include close vision and the ability to adjust focus.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
EOE M/F/D/V AA
#LI-Onsite
Preferred
Required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
