Top 53 Call center Jobs in Madera, Ca

Customer Service Representative / Dispatcher
Huckabee's Heating & Air Conditioning —Madera, CA
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Call Center Agent
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $22 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
7d
Remote Contact Center MSR II - Madera County - CA only
Golden 1 Credit Union —Madera, CA
- $22.50 - $25.00 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- English
Quick Apply
Call Center Operator FT
Table Mountain Casino —Friant, CA
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Dispatcher
Valley Children's Healthcare —Madera, CA
- $24.60 - $34.05 an hour
- Email
- Computer literacy
- Mid-level
- 3 years
Claims Customer Service Representative
INNOVATIVE INTEGRATED HEALTH —Fresno, CA
- $19 - $23 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Health insurance
1d
Dispatcher - Frenso
WeDriveU —Fresno, CA
- $23.02 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
Telephone Operator / Switchboard Operator (3:00pm-11:00pm) Shift
Innovation At Work Inc —Fresno, CA
- Weekends as needed
- HIPAA
- High school diploma or GED
- US work authorization
3d
Telephone Operator / Switchboard Operator (11:00pm-7:00am) Shift
Innovation At Work Inc —Fresno, CA
- Weekends as needed
- HIPAA
- Mid-level
- High school diploma or GED
3d
Telephone Operator / Switchboard Operator (7:00am-3:00pm) Shift
Innovation At Work Inc —Fresno, CA
- Weekends as needed
- HIPAA
- Mid-level
- High school diploma or GED
3d
Business Development Center Representative
Jaguar Land Rover Volvo Fresno —Fresno, CA
- $45,000 - $125,000 a year
- Full-time
- Dealership
- High school diploma or GED
- Business development
- Paid training
Quick Apply
Contact Center Representative (Bilingual)
Valley First Credit Union —Fresno, CA
- $22 - $28 an hour
- 8 hour shift
- Spanish
- English
- Research
Professional Customer Service Representative
Allbritten —Fresno, CA
- $26 - $30 an hour
- Full-time
- Spanish
- English
- Mid-level
Member Service Specialist (Fresno County) (Full-Time/Part-Time)
Golden 1 Credit Union —Fresno, CA
- $21.50 - $23.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Dispatcher – Home Services (Weekly Pay)
Allbritten —Fresno, CA
- $20 - $28 an hour
- Weekends as needed
- Spanish
- English
- Office
- Paid holidays
- Health insurance
BDC/Call Center
Stevens Creek Toyota —Fresno, CA
- $18 an hour
- Weekends as needed
- Dealership
- Computer literacy
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Call Center Inside Sales Associate
Highlands Energy —Clovis, CA
- Full-time
- Spanish
- Microsoft Outlook
- Residential
- Paid holidays
- Health insurance
Quick Apply
Bilingual Call Center Associate
Highlands Energy —Fresno, CA
- $18 - $22 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Residential
- Paid holidays
- Health insurance
Quick Apply
Bilingual Call Center Rep
Highlands Energy —Clovis, CA
- $18 - $22 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Residential
Quick Apply
11d
Bilingual Call Center Representative
Quality Home Services —Fresno, CA
- From $16.90 an hour
- Part-time
- Spanish
- English
- Fair chance
- Paid training
- 401(k)
Quick Apply
9h

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call center jobs near madera, ca

Customer Service Representative / Dispatcher

Huckabee's Heating & Air Conditioning -
Madera, CA

Apply Now

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
On-the-job training

Qualifications

Customer follow-ups
Computer operation
Email customer support
Safety protocol adherence
Phone communication
Computer literacy
Spreadsheets
Service scheduling
High school diploma or GED
Internal employee customer service
Dispatch record maintenance
Productivity software
Communication skills
Entry level
Office phone management

Full Job Description

Job Description

Dispatch, schedule and close out calls while processing service requests, preparing paperwork for calls, and fulfilling customer needs to ensure full customer satisfaction, using both common and proprietary concepts, practices, and procedures within an office environment.

Duties

Provide fast, friendly and fun customer service to both internal and external customers
Answer incoming calls related to service, billing, and other departments
Schedule service / estimate appointments in a timely manner
Communicate with technicians and other departments via email, text message and phone
Answer incoming calls, emails, and text messages to close out calls for technicians and sales
Maintain scheduled calls on the Dispatch board making sure that all calls are scheduled on the appropriate technician and update customers as needed of technicians ETA
Make outbound calls to schedule, confirm, and survey upcoming or completed appointments
Assist management with customer concerns and work to resolve them efficiently and effectively
Other assigned duties as directed by management

Education and Experience

High school diploma or equivalent
Experience in a customer service/dispatcher environment a plus but not required
Knowledge of concepts, practices and procedures related to HVAC helpful but not required

Key Competencies

Honesty and integrity
Excellent customer service skills with a desire to exceed customer expectations
Ability to communicate empathy
Critical thinking and problem solving
Detail oriented and ability to process high volumes of work with great accuracy
Adept learner
Ability to multitask and work independently in a timely manner
Basic knowledge/operational skills of computers and smart devices
Basic knowledge of Microsoft Office applications a plus (Excel, Word)
Excellent verbal and written communication skills

Other Requirements

Well groomed, neat appearance
Valid social security number
Must be able to pass drug test(s) and background check(s) as required by company
Must be able to sit for long periods of time
Some weekend and/or after-hours work may be necessary to meet customer needs
Observe all company procedures and safety rules
Work as part of our team to ensure customer satisfaction and the success of our company

What makes Huckabee’s a great place to work?

Culture
Training and communication are important in our company. Our team works hard to maintain an environment where each member can learn new skills and improve his or her knowledge. We provide opportunities for on-site and on-the-job training, asking questions and skill building.

We believe having a positive attitude and always doing our best creates a great working environment – for our staff and our customers. We always work with honesty and integrity, with the goal of customer satisfaction and exceeding their expectations.

People
We strive to maintain a team of professional, goal-oriented, quality-minded people. We look for hard-working individuals who will keep a positive attitude, foster teamwork throughout the company, and always be professional.

Benefits
Our benefits package includes medical and dental insurance, 401K, vacation pay, and holiday pay.

Applicants for all positions are subject to a new-hire drug screen and background check. We are a drug-free workplace.

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED, THE COMPANY OR EMPLOYEE MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.

Apply Now

Refine Your Search

call center jobs in madera, ca

Customer Service Representative / Dispatcher

Call Center Agent

Remote Contact Center MSR II - Madera County - CA only

Call Center Operator FT

Dispatcher

Claims Customer Service Representative

Dispatcher - Frenso

Telephone Operator / Switchboard Operator (3:00pm-11:00pm) Shift

Telephone Operator / Switchboard Operator (11:00pm-7:00am) Shift

Telephone Operator / Switchboard Operator (7:00am-3:00pm) Shift

Business Development Center Representative

Contact Center Representative (Bilingual)

Professional Customer Service Representative

Member Service Specialist (Fresno County) (Full-Time/Part-Time)

Dispatcher – Home Services (Weekly Pay)

BDC/Call Center

Call Center Inside Sales Associate

Bilingual Call Center Associate

Bilingual Call Center Rep

Bilingual Call Center Representative

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