Top 8 it entry level Jobs in madera, ca

Information Technology (I.T.) Service Desk Specialist
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $23.10 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
IT Support Analyst I
D&H —Fresno, CA
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
8d
Epic Tapestry Consultant
Deloitte —Fresno, CA
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
9d

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In-Home Sales & Tech Support (Part Time)
Asurion —Fresno, CA
A valid driver’s license and satisfactory driving record with at least 1 year driving experience. This is a local, in-home field role requiring daily travel to…
$21.95 an hour
Information Technology (I.T.) Service Desk Specialist
United Health Centers of the San Joaquin Valley —Fresno, CA
Receiving calls for support, recording and tracking incidents and complaints, keeping customers advised on request status and progress.
From $23.10 an hour

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Part Time Onsite IT Support
Miles IT —Columbus, OH
Documenting work performed and other technical information for our clients. Identify technology solutions based on analysis of customer support needs.
$30 an hour

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it entry level jobs near madera, ca

Information Technology (I.T.) Service Desk Specialist

United Health Centers of the San Joaquin Valley -
Fresno, CA

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Job Details

Full-time
From $23.10 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Microsoft Excel
Microsoft Outlook
Phone communication
Incident report management
Writing skills
IT service management
Presentations for conferences or internal meetings
Incident management software
Driver's License
Internal employee customer service
Driving
Incident management operations support
Customer support ticket management
Resolving technical support tickets
Customer issue escalation
1 year
Associate's degree
Communication skills
Entry level
Information Technology

Full Job Description

Overview:

We are recruiting for an I.T. Service Desk Specialist to join the team at our Corporate site in Fresno, CA.

This position reports to the Director of Information Technology accountable for tier 1 support to clinic employees, administration employees, physicians and affiliates that use services provided by the IT Department. This position ensures all service requested are documented in the departments Information Technology Service Management (ITSM) systems.

Responsibilities:

Summary of Responsibilities:

Provides effective first line interface with users seeking IT support.
Receiving calls for support, recording and tracking incidents and complaints, keeping customers advised on request status and progress.
Makes initial assessment of requests, attempts to resolve simple issues or escalate to the appropriate service support staff.
Other duties and projects as assigned

Qualifications:

EDUCATION:

Associate degree or equivalent preferred

LICENSE/CERTIFICATION:

Information Technology certifications preferred
Valid drivers license

PRIOR EXPERIENCE:

Minimum 1 year of experience in a support or customer service role

SKILLS:

Experience with Microsoft Office Productivity Applications such as Word, Excel, PowerPoint and Outlook
Effective presentation skills
Excellent verbal and written communication skills
Flexibility and dependability
Demonstrated good problem-solving skills; sound judgement
Able to handle multiple tasks simultaneously
Demonstrated good customer service; patience, attentiveness, emotional intelligence
Demonstrated professionalism; self-regulation, accountability, competency

PHYSICAL REQUIREMENTS:

Must be able to lift up to 25 pounds and push up to 50 pounds (on wheels).
Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
Must be able to read memos, computer screens, and administrative documents.
Must have high manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
Must be able to sit between 5-7 hours daily
Must possess close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus with glasses if needed.
Must be able to work indoors and out doors
Must be able to operate a motor vehicle to and from various sites at UHC.

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $23.10 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

Medical, Dental, and Vision insurance with low premium cost
Paid time off and paid holidays
401k plan with matching contribution
Educational Assistance
Employee discounts and more!

Apply Now

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it entry level jobs in madera, ca

Information Technology (I.T.) Service Desk Specialist

IT Support Analyst I

Epic Tapestry Consultant

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