At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.
Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition
This position is responsible for leading the execution standards, cross channel consistency and delivery quality of work across channels within the Creative Services team, including leading the team responsible for executing that work. This role requires deep expertise in both digital and video production (web, email, video, social, SEO) to ensure work is executed to platform best practices, meets quality standards, and delivers a cohesive customer experience within budget expectations. Working closely with creative execution, marketing, agencies, and technical teams, this role sets production priorities, removes obstacles, and oversees the coordination and management of projects to deliver high-quality customer experiences.
Job Responsibilities:
Production Leadership & Oversight
Sets and enforces delivery and execution standards for video and digital work, including quality, readiness, and completeness at final delivery
Project & Portfolio Oversight
Manage end-to-end production for projects across channels (e.g., web, email, social, and video), from intake through delivery, ensuring scope, quality, and stakeholder alignment
Budget & Financial Stewardship
Manage budgets for the entire Creative Services team, ensuring financial stewardship, forecasting, and accountability across workstreams
Agency & Partner Management
Serve as point of contact for external partners, ensuring they meet project timelines, budget requirements, and quality expectations
Production Expertise & Innovation
Serve as an in-house expert on digital and video production requirements, technical specifications, and delivery standards; translate requirements into clear direction for creative and technical partners
May be asked to be on set for in-house (owned) shoots, including working on set in Madison as needed; not required to be on set for external (agency) shoots. For in-house shoots, provides audio and/or video production support.
Team Leadership & Development
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.
If you’re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.
Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.
Base Salary Range:
$104,200.00 - $156,300.00
At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.
Accommodation request
TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.
