Top 162 Customer service/member records specialist Jobs in Madison, Wi

HR and Payroll Specialist
SunPeak —Madison, WI
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Service Specialist
Momentum Association Management LLC —Madison, WI
- $45,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
Quick Apply
Customer Service/Member Records Specialist
State Bar of Wisconsin —Madison, WI
- From $22.44 an hour
- Online Application
- Hybrid work
- Office
- Databases
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
5d
Customer Success Support Specialist
EnsoData —Madison, WI
- $25 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Residential
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Health Unit Coordinator - P7: Pediatric Universal Care
UW Health —Madison, WI
- $19.59 - $24.01 an hour
- Part-time
- Databases
- High school diploma or GED
- Children
- Health insurance
- Tuition reimbursement
211 PLATFORM TECHNICIAN AND SUPPORT SPECIALIST
United Way —Madison, WI
- $55,000 - $60,000 a year
- Full-time
- English
- Mid-level
- SQL
8d
Client Service Specialist
Prizm Insurance & Risk Services, LLC —Middleton, WI
- $20 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
2d
Materials Delivery Specialist
Matrix Basement Finishing —Cottage Grove, WI
- Clean driving record
- Inventory management
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Parts Specialist
O'Reilly Automotive Stores —Madison, WI
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Parts Specialist
O'Reilly Automotive Stores —Madison, WI
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Commercial Loan Servicing Specialist 3
Summit Credit Union —Cottage Grove, WI
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Parts Specialist
O'Reilly Automotive Stores —Mount Horeb, WI
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Parts Specialist
O'Reilly Automotive Stores —Mount Horeb, WI
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Assistant Store Manager
O'Reilly Automotive Stores —Madison, WI
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
Inventory Specialist
Nelson-Young Lumber Company —Edgerton, WI
- Full-time
- Background check
- Basic math
- Forklift
- Health savings account
- Health insurance
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Madison, WI
- $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Certified Veterinary Technician - Emergency Day Shift
Madison Veterinary Specialists —Monona, WI
- $24 - $27 an hour
- Full-time
- CPR Certification
- 5 years
- Computer literacy
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Middleton, WI
- From $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Construction Project Sales Manager
Hilti —Madison, WI
- $90,000 - $105,000 a year
- Construction site
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Multi-Location Customer Service Specialist
Sherwin-Williams —Madison, WI
- From $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
2d

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HR and Payroll Specialist

SunPeak
Madison, WI

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Professional development assistance
Life insurance

Qualifications

High school diploma or GED
Organizational skills
Business Administration
Business

Full Job Description

HR and Payroll Specialist Job Summary
SunPeak, a rapidly-growing and nationally-recognized commercial solar developer and installation contractor, is looking for a full-time HR and Payroll Specialist to join its team in Madison, Wisconsin.

We design and build solar energy systems for commercial, industrial, institutional, and municipal customers, and we self-perform our field work with a skilled union workforce. We are a growing company where the accounting and administration team is small, visible, and directly connected to how projects get built.

The HR and Payroll Specialist is a new position that will own the people-and-pay function. This is a growth role. We are hiring for aptitude and reliability rather than a long résumé, and we will train you — in a structured, supported way — into work that carries real responsibility.

You will start with onboarding administration, employee records, and payroll support. Over roughly 18 months, and only as you demonstrate readiness at each stage, you will grow into processing payroll for our office and union workforce, administering employee benefits, and preparing the union and certified payroll filings our projects depend on. You will learn this work alongside an experienced teammate who will review your work at every step until you are ready to run it independently.

If you are looking for a job where you can grow into a specialized skill set that is genuinely in demand — union payroll, certified payroll, and construction HR — this is that opportunity.

Key Responsibilities - From Day One:

Manage new-hire onboarding paperwork and employee file setup for office and field employees.
Maintain accurate employee records across both companies.
Collect and validate field timecards each pay period.
Enter benefits and employee data in our HR system.
Respond to employee questions about paperwork, pay, and benefits, providing excellent customer service.
Support offboarding, including exit paperwork and benefits continuation notices.
Adhere to strict confidentiality of payroll and employee information and comply with all regulations.

Key Responsibilities - As You Grow Into the Role:

Process bi-weekly payroll for office employees and weekly payroll for our union field workforce.
Prepare monthly fringe-benefit remittances to union trust funds.
Prepare certified payroll reports and prevailing-wage documentation for public and incentive-funded projects.
Administer employee benefits: open enrollment, life-event changes, COBRA, and ACA eligibility tracking.
Maintain workers’ compensation and OSHA recordkeeping.
Assist in generating required payroll and HR reports.
Support policy, handbook, and employee relations work alongside the Controller.

How Training Works
Nothing in the second list gets handed to you before you are ready for it. You will learn each piece under direct review, and payroll filings and fund remittances are reviewed and approved by others before they are submitted — permanently. This is how we protect our employees, our projects, and you.

Qualifications
Strong attention to detail and organizational skills — you notice when a number or a date looks wrong.
Reliability with recurring deadlines. Payroll runs on a schedule that does not move.
Absolute discretion with confidential employee and pay information.
Excellent communication skills, both verbal and written, with employees at every level, including field crews.
Proficient knowledge of computers and the Internet. Work fluently with MS Office (Outlook, Word, Excel), browsers, and Windows operating systems.
Ability to work independently and as a member of a team.
Willingness to learn technical compliance work and follow defined procedures precisely.
Some exposure to payroll, HR administration, bookkeeping, or office administration is a plus.
Experience in construction, skilled trades, or another field-based industry is a plus.
Familiarity with union payroll, certified payroll, or prevailing wage is a significant plus, though we will train the right person.
High school diploma or equivalent required — coursework or a degree in human resources or business administration is preferred but not required.

Compensation

Starting pay of $20.00 – $25.00 per hour, depending on experience.
Scheduled increases of $1.50 per hour at six months and again at twelve months, tied to defined competency milestones — reaching $23.00 – $28.00 per hour within the first year.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance.
401(k) retirement plan.
Paid time off and holidays.
Support for continuing education and professional certification relevant to this role.
Opportunities for career growth and development.

More about SunPeak

SunPeak is a leading, full-service solar photovoltaic developer specializing in commercial and industrial applications. Based in Madison, Wisconsin, the company works across the nation helping businesses, heath care facilities, municipalities and educational institutions reduce their electrical costs and enhance their sustainability efforts using solar energy. SunPeak uses a value-added, comprehensive approach with its customers, partnering with them from the earliest stages to educate, assess, design, construct and ultimately maintain a solar installation through the expected thirty-year life of the system. By using only top-quality components and talent and managing every aspect of the process, SunPeak builds an unparalleled level of trust amongst its customers. For more information, please visit www.sunpeakpower.com.

Equal Opportunity Employer
SunPeak is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to fostering an inclusive environment where all employees feel valued and respected. If you need a reasonable accommodation during the application or interview process, please let us know.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Education:

High school or equivalent (Required)

Experience:

HR or Payroll Administration: 1 year (Preferred)

Ability to Commute:

Madison, WI 53713 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service/member records specialist jobs in madison, wi

HR and Payroll Specialist

Customer Service Specialist

Customer Service/Member Records Specialist

Customer Success Support Specialist

Health Unit Coordinator - P7: Pediatric Universal Care

211 PLATFORM TECHNICIAN AND SUPPORT SPECIALIST

Client Service Specialist

Materials Delivery Specialist

Parts Specialist

Parts Specialist

Commercial Loan Servicing Specialist 3

Parts Specialist

Parts Specialist

Assistant Store Manager

Inventory Specialist

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Certified Veterinary Technician - Emergency Day Shift

Bilingual Multi-Location Customer Service Specialist (Spanish)

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Multi-Location Customer Service Specialist

I want to receive the latest job alert for customer service/member records specialist in madison, wi

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