Top 442 Guest service manager Jobs in Madison, Wi

Hotel General Manager
Madison East DoubleTree by Hilton —Madison, WI
- Full-time
- 5 years
- Hotel
- Senior level
- Health savings account
- Health insurance
Quick Apply
Executive Team Leader Service & Engagement (Assistant Manager Front End)- Fitchburg, WI
Target —Fitchburg, WI
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Assistant Front of House Manager
Young Blood Beer Company —DeForest, WI
- $25 - $60 an hour
- Weekends as needed
- Bar
- Restaurant management
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
6d
Shift Manager (Auntie Anne's West Town Mall - Madison, WI)
Auntie Anne's/Cinnabon/Jamba Juice/Carvel —Madison, WI
- $16 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
- Health insurance
- Employee discount
9d
Restaurant and Operations Manager
Dave & Buster's —Madison, WI
- $55,311 - $65,072 a year
- Weekends as needed
- Mid-level
- Recruiting
- Leadership
- Disability insurance
- Dental insurance
Shift Manager (Auntie Annes East Town Mall - Madison, WI
Auntie Anne's/Cinnabon/Jamba Juice/Carvel —Madison, WI
- $16 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
- Health insurance
- Employee discount
Front of house & beverage manager
Red Sushi —Madison, WI
- $55,000 - $65,000 a year
- Full-time
- Bar
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
General Manager
Red Sushi —Madison, WI
- $75,000 - $85,000 a year
- Full-time
- Sales
- 3 years
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Concierge
Hovde Properties —Madison, WI
- $20 - $23 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- English
- Free parking
- Health savings account
Quick Apply
Area Coach- Great Lakes 2- Starting at $750K- 3004001
Flynn Group —Madison, WI
- From $70,000 a year
- Full-time
- Sales
- Restaurant management
- Data analysis skills
- Health insurance
- Dental insurance
11d
Part-Time Weekend Athletic Club Manager
WINDSOR ATHLETIC CLUB —Windsor, WI
- $18 - $22 an hour
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
- Employee discount
- Opportunities for advancement
Quick Apply
7d
Manager(Current,or,previous,Culver's,management,Experience,required)
Culver's —Cross Plains, WI
- Part-time
- No education required
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
Brand Sales Ambassador
Basecamp Fitness —Madison, WI
- $15 an hour
- Part-time
- High school diploma or GED
- POS
- Computer skills
- Paid training
- Employee discount
Quick Apply
Restaurant Assistant General Manager
Confidential —Madison, WI
- $22 - $24 an hour
- Weekends as needed
- 18 years or older
- Sales
- ServSafe
- Paid holidays
- Health insurance
Quick Apply
7d
Restaurant General Manager
Border Foods LLC —Fitchburg, WI
- $50,000 - $100,000 a year
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Food Cart and Catering Manager
Soho Gourmet Cuisines —Madison, WI
- $20 - $35 an hour
- Temporary
- Customer service
- Cooking
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply
Restaurant General Manager
The Edgewater Hotel —Madison, WI
- $90,000 - $100,000 a year
- 8 hour shift
- 18 years or older
- Office
- Hotel
Director of Restaurant Operations
SSP —Madison, WI
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Merchandising
- Dental insurance
- Paid time off
Assistant General Manager
Fresco —Madison, WI
- $65,000 - $70,000 a year
- Weekends as needed
- ServSafe
- Mid-level
- Supervising experience
- Disability insurance
- Health insurance
District Manager
Wingstop —Fitchburg, WI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- No education required
Quick Apply

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guest service manager jobs near madison, wi

Hotel General Manager

Madison East DoubleTree by Hilton -
Madison, WI

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Referral program
Paid sick time

Qualifications

Customer communication
Employee relationship building

Full Job Description

Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Hotel General Manager at the DoubleTree by Hilton Madison East.

Why You’ll Love Working with Us
The DoubleTree by Hilton Madison East is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

How You’ll Make An Impact
Lead all aspects of the property's operations, team development, guest experience, and financial performance to ensure a thriving, high-performing property.

Operations & Team Leadership

Plan, develop, and oversee the day-to-day operations of the property, ensuring smooth and efficient execution across departments
Manage staffing functions including recruitment, onboarding, training, scheduling, and performance management
Foster an inclusive, fun, and safe workplace culture that supports team development and engagement

Guest Experience & Brand Standards

Deliver exceptional guest service and set high service expectations for the entire team
Maintain strong community and guest relationships to promote loyalty and satisfaction
Ensure compliance with brand and company standards, including cleanliness, certifications, and quality control protocols

Financial Performance & Sales Strategy

Prepare and implement the annual operating budget, revenue plan, and sales strategy
Lead all property-level sales and revenue management efforts, including forecasting and budget reporting

What does success look like in this role?

College degree or at least five years of related work experience in business management, hospitality or related field
Strong customer service skills to include problem-solving and complaint resolution
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team

What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the DoubleTree by Hilton Madison East.

Career Development

Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement

Team Member Perks

Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service

Health & Wellness Benefits

Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs

Financial Support

Same-day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account
Structured bonus program

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

NCG Hospitality is an Equal Opportunity Employer.

Quick Apply

Refine Your Search

guest service manager jobs in madison, wi

Hotel General Manager

Executive Team Leader Service & Engagement (Assistant Manager Front End)- Fitchburg, WI

Assistant Front of House Manager

Shift Manager (Auntie Anne's West Town Mall - Madison, WI)

Restaurant and Operations Manager

Shift Manager (Auntie Annes East Town Mall - Madison, WI

Front of house & beverage manager

General Manager

Concierge

Area Coach- Great Lakes 2- Starting at $750K- 3004001

Part-Time Weekend Athletic Club Manager

Manager(Current,or,previous,Culver's,management,Experience,required)

Brand Sales Ambassador

Restaurant Assistant General Manager

Restaurant General Manager

Food Cart and Catering Manager

Restaurant General Manager

Director of Restaurant Operations

Assistant General Manager

District Manager

I want to receive the latest job alert for guest service manager in madison, wi

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