Top 107 Service manager Jobs in Madison, Wi

Service Manager
Lakeside International Trucks —Madison, WI
- From $80,000 a year
- Full-time
- Management
- Dealership
- 5 years
- Health savings account
- Health insurance
Quick Apply
Manager of Rental Equipment & Service
Ace Hardware —Madison, WI
- $65,000 - $75,000 a year
- Full-time
- Clean driving record
- Customer service
- Computer literacy
- Profit sharing
- Paid holidays
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Service Manager
Leoforce —Madison, WI
- $80,000 - $90,000 a year
- 5 years
- Bachelor's degree
- Computer skills
- Opportunities for advancement
Quick Apply
HVACR Ductless Service Advisor
Gustave A Larson Company —Madison, WI
- $67,000 - $95,000 a year
- Full-time
- Mid-level
- Assembly
- In-person
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Supervisor, Service Center - TForce Freight
TForce Freight —Madison, WI
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
10d
Residential HVAC Service Manager
Carew Heating & A/C —Madison, WI
- $80,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Resident Services Night Shift Supervisor
Attic Angel Community —Middleton, WI
- Night shift
- Customer service
- 5 years
- Mid-level
- Paid training
- Health insurance
Quick Apply
Implementation and Customer Service Lead
Big Joe Forklifts —DeForest, WI
- From $80,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Customer Experience Professional
BostonFAM d.b.a Ashley | Furniture & ApplianceMart —Madison, WI
- From $18 an hour
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid parental leave
Quick Apply
12d
Service Manager
Cintas —Madison, WI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Customer Service Manager
Dane County —Madison, WI
- Full-time
- 5 years
- Mid-level
- Supervising experience
Service Manager
Texas Roadhouse —Madison, WI
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426
Wolters Kluwer —Madison, WI
- $60,700 - $106,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
2d
Service Center Manager
Valvoline Instant Oil Change —Middleton, WI
- Full-time
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Metal Building Components Service Center Manager Trainee
McElroy Metal —Madison, WI
- Full-time
- Background check
- Basic math
- Administrative experience
- Profit sharing
- Paid holidays
Quick Apply
Manager Perioperative Service
UW Health —Madison, WI
- $114,031 - $171,047 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid parental leave
- Health insurance
13d
Service Supervisor
Kone —Madison, WI
- $105,100 - $138,000 a year
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Automotive Service Center Manager Trainee
Blain's Farm & Fleet —Verona, WI
- Full-time
- Mid-level
- Driver's License
- In-person
- Disability insurance
- Relocation assistance
Quick Apply
9d
Customer Service Manager
RAE Staffing —Madison, WI
- $2,300 - $5,064 a month
- Part-time
- Bilingual
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Service Manager
Rentokil North America —Madison, WI
- $84,300 - $96,900 a year
- Full-time
- Sanitation
- Office
- Ability to climb stairs
- Paid holidays
- Disability insurance
Quick Apply

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service manager jobs near madison, wi

Service Manager

Lakeside International Trucks -
Madison, WI

Quick Apply

Job Details

Full-time
From $80,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Vendor relationship building
Diesel engine system repair
EPA
Staff supervision
Strategic goal setting
Management
Process audits
Customer retention
Supplier management
Safety regulations
Coaching
Mechanical repair
Employee retention
Outside sales
Auto service management
Automotive equipment maintenance safety procedures
CDL
Team development
DOT (Department of Transportation) regulations
Supervising experience
Attention to detail
Team training
Safety audits for hazard identification
Mechanical knowledge
Commercial vehicle
Diesel engine repair

Full Job Description

Overview
The Service Manager oversees the daily operations of the Service Department to achieve profitability, productivity, and growth goals. This role ensures the delivery of high-quality service that meets customer expectations, drives repeat business and enhances the dealership’s reputation within the commercial trucking industry. Success is achieved through strong leadership in staffing, training and development, workflow management, customer retention, cost control, and consistent execution of the dealership’s business plan.

Accountabilities:

Revenue:

The service manager is responsible for the branch service department and its technicians; including the efficient and profitable operation of the department while developing and maintaining a high level of overall customer satisfaction with the dealership
Establish financial and operating objectives for the branch service department in support of company’s annual business planning process
Ensures branch service department business plan is met monthly
Evaluates service department’s performance against target goals and standards, taking appropriate corrective action when needed

Operations:

Holds weekly shop meetings to review shop kpi’s, policies, procedures, technical updates, customer issues, safety topics, etc.
Ability to travel and see customers with outside sales team or independently to ensure positive customer relations and grow the service business
Maintains good customer relations by addressing all customer concerns and mediating a solution between all parties involved
Maintains cleanliness and organization of shop and service area, and along with General Manager ensures overall upkeep of facility and grounds
Assist in coordinating and implementing branch advertising and service specials
Ability to handle upset customers in a professional manner
Establishes and fosters relations with key outside vendors communicating with them on product and warranty issues
Fosters effective and timely communication between service and all other branch departments
Oversees purchasing and acquisition of appropriate department tooling and equipment
Works with accounting to collect past due service invoices and resolve customer concerns

Personnel:

Actively recruit technicians and ensure headcount and retention targets are achieved
Be engaged with local trade schools, and participate in recruiting events, advisory boards, etc.
Interviews and hires all service department employees, addresses and handles all personnel issues, including reviews and performance appraisals, and performance improvement plans
Ensure shop personnel are properly trained, and work with employees on career path development

Skills, Knowledge, and Experience Required:

Associate’s degree (AA) in a technical field or a minimum of 5 years of comparable work experience
Management skills to include strategic plan development, decision making abilities, and program implementation
Supervisory skills to include the ability to coach, train, and motivate subordinates to reach established department goals
Must be highly organized, detail oriented, results driven, works well under pressure
Ability to prioritize and handle numerous tasks simultaneously
Effective written and oral communication skills
Ability to demonstrate or display extensive product knowledge to customers and staff
Have or obtain and maintain a commercial driver’s license (CDL)
Ability to work in a dealership environment to include 8-12 hour days with frequent exposure to weather elements
Responsible for safety audits, safety training, compliance with State and Federal OSHA, MSHA, EPA, and DOT regulations
Ability to sit, stand, bend, stoop and lift/move up to 75lbs on a regular basis

LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Shift:

Day shift
No nights

Work Days:

Monday to Friday

Experience:

Supervising: 3 years (Required)
Management: 3 years (Preferred)
Diesel engine repair: 3 years (Required)
Mechanical knowledge: 3 years (Required)
Auto service management: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in madison, wi

Service Manager

Manager of Rental Equipment & Service

Service Manager

HVACR Ductless Service Advisor

Supervisor, Service Center - TForce Freight

Residential HVAC Service Manager

Resident Services Night Shift Supervisor

Implementation and Customer Service Lead

Customer Experience Professional

Service Manager

Customer Service Manager

Service Manager

CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426

Service Center Manager

Metal Building Components Service Center Manager Trainee

Manager Perioperative Service

Service Supervisor

Automotive Service Center Manager Trainee

Customer Service Manager

Technical Service Manager

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