Top 1175 Client services manager Jobs in Maine

Director, Group Client Engagement
Unum Group —Portland, ME
- $89,900 - $169,900 a year
- Full-time
- 5 years
- Research
- Bachelor's degree
- Loan repayment program
- Disability insurance
Mgr,Strategic Accounts
CVS Health —Maine
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
11d
Business Development Manager
Bachmann Industries, Inc. —New Gloucester, ME
- $95,000 - $105,000 a year
- Full-time
- 8 years
- Travel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Senior Relationship Administrator
Spinnaker Trust —Portland, ME
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
Program Manager
Granite Bay Care —Scarborough, ME
- $50,000 - $55,000 a year
- Full-time
- Computer literacy
- Adults
- Research
- Health insurance
- Dental insurance
Quick Apply
Mechanical Services Project Sales Manager
Skillcloud HCM —Auburn, ME
- $90,000 - $150,000 a year
- Full-time
- Clean driving record
- Management
- Construction site
- Wellness program
- Health savings account
Quick Apply
Homeless Adult Targeted Case Manager
Cross Roads Case Management, LLC —Bangor, ME
- Up to $25 an hour
- Full-time
- Nursing
- Microsoft Outlook
- Adults
- Travel reimbursement
- Paid training
Quick Apply
Registered Nurse Care Manager
AngleZ Behavioral Health Services —Augusta, ME
- $36 - $40 an hour
- Full-time
- Nursing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Shuttle Driver (CDL Required) - Portland Healthcare
Towne Park —Portland, ME
- $26 - $29 an hour
- Part-time
- Basic math
- DOT physical examination
- Pass drug screening
- AD&D insurance
- Disability insurance
2d
House Manager
Hope Family Partners —Lewiston, ME
- $45,300 - $55,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
4d
Childrens Targeted Case Manager
Cross Roads Case Management, LLC —Pittsfield, ME
- $22 - $25 an hour
- Part-time
- Hybrid work
- Background check
- Experience working with individuals with developmental disabilities
- CPR Certification
- Mileage reimbursement
- Health insurance
Quick Apply
Case Manager/Service Coordinator (Aging Population) - Lubec, ME
Care Lync —Machias, ME
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Up to 50% travel
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Case Manager/Supports Coordinator- Biddeford, ME
Care Lync —Kennebunk, ME
- $50,000 - $60,000 a year
- Full-time
- CPR Certification
- Up to 50% travel
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor - Children's Behavioral Health Home and Wraparound Services
The Opportunity Alliance —South Portland, ME
- Full-time
- Clean driving record
- Computer literacy
- Licensed Clinical Social Worker
- 403(b) matching
- Paid holidays
Quick Apply
Adult Case Manager
Alternative Services-NE Inc. —Waterville, ME
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Case Manager/Child Protective Services
Maine Department of Health and Human Services —Houlton, ME
- $32.35 an hour
- Email
- Background check
- Office
- Experience working with children
- Health savings account
- Health insurance
Quick Apply
Marketing Project Manager
R. M. Davis, Inc. —Portland, ME
- $33.65 - $40.86 an hour
- Full-time
- Marketing
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
1d
Supervisor of Direct Care Staff
Back To Basics Behavioral Health Services Inc. —Kennebunk, ME
- $27 an hour
- Weekends as needed
- Hybrid work
- Experience working with individuals with developmental disabilities
- RN License
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Quick Apply
14d
Case Manager/Supports Coordinator (Aging Population)- Biddeford, ME
Care Lync —Dayton, ME
- $50,000 - $60,000 a year
- Full-time
- CPR Certification
- Up to 50% travel
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Small Animal Veterinarian with Surgery Focus and Ownership Path
Kittery Animal Hospital —Kittery, ME
- $150,000 - $200,000 a year
- Part-time
- Private practice
- Mid-level
- Surgery
- Profit sharing
- Health insurance
Quick Apply

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client services manager jobs near maine

Director, Group Client Engagement

Unum Group -
Portland, ME

Apply Now

Job Details

Full-time
$89,900 - $169,900 a year

Benefits

Loan repayment program
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Research

Full Job Description

Job Posting End Date: August 10

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Director, Group Client Engagement leads the Long Term Care (LTC) Client Engagement team that supports our employer clients, with a primary focus on developing and executing strategic engagement initiatives in line with Unum’s closed block LTC strategy.

This role acts as a strategic partner across the Home Office, Field leadership, and broker organizations, ensuring alignment on engagement priorities and advancing a proactive, education-focused approach to managing client needs. The Director identifies emerging trends, shapes & implements scalable engagement strategies, and influences cross-functional decisions to drive appropriate risk-based outcomes.

The Director also oversees the evolution of the Group Client Engagement model and leads a team of professionals, ensuring strong capability, accountability, and alignment to business priorities. Through cross-functional collaboration and leadership of strategic initiatives, this role ensures the function delivers consistent, high-quality outcomes that support enterprise goals.

Principal Duties and Responsibilities

Efficiently recruit, manage, develop and motivate a team responsible for supporting all levels of the Field Office, brokers and clients as needed
Ownership for certain aspects of servicing of in-force customers, with appropriate collaboration with field and partners outside of own business area
Creating, testing and refining new approaches to our strategy to improve overall performance and sharing best practices
Embrace and lead change to improve workflow, enhance customer service and reduce operating costs
Leverage strong internal partnerships to find service resolutions and make it easy for our clients to do business with Unum
Instill a sense of urgency in others and ensure that field partners, brokers and clients are getting the level of responsiveness and service they expect
Provide strategic direction to team and partners as new processes, products, systems or platforms are developed
Ensure collective ownership of talent effectiveness across the teams with accountability for candid exchange of feedback that motivates and rewards high performers and ensures calibration of assessment
Identification of trends within teams and oversee the consistent implementation of creative strategies (e.g. training) to ensure team is knowledgeable and customer focused
Proactively identify and research problems or trends and develop and implement resolutions independently or partnering with internal connects as needed
Participate in a strategic leadership capacity in the analysis, design, development and delivery of Home Office driven projects
Initiate and drive continuous improvement efforts around key business processes
Keep abreast of Business and workflow changes in all supported organizations and implement workflow changes accordingly
Ensure that the highest level of quality is maintained
Perform other duties as assigned

Job Specifications

Bachelor’s degree or equivalent experience required
5+ years’ experience managing in a related complex customer service environment required
5+ years management experience preferred
Strong knowledge of the insurance business, the company's operating structure, product offerings, external drivers and corresponding workflow processes
Strong understanding of market dynamics with ability to favorably position and represent Unum to external constituents preferred
Demonstrated commitment to customer service and quality improvement methods
Ability to alter style or approach according to different situations and individual needs
Technical and Project management experience strongly desired
Develop and implement solutions by influencing and negotiating with partners across multiple functions and at various levels
Strong collaboration skills; demonstrated ability to partner at all levels with cross-functional business areas on both strategic and tactical levels to achieve results with multiple and diverse priorities
Critical thinking; ability to problem solve complex issues
Ability to manage and develop people remotely
Proven leadership and people management skills, including coaching and development of other managers
Ability to effectively work in a team environment with solid team building skills
Effective communication with field, brokers and customers
Versatility/adaptability with proven ability to lead change
May require occasional travel

#LI-LR1

#LI-Onsite

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$89,900.00-$169,900.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

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Refine Your Search

client services manager jobs in maine

Director, Group Client Engagement

Mgr,Strategic Accounts

Business Development Manager

Senior Relationship Administrator

Program Manager

Mechanical Services Project Sales Manager

Homeless Adult Targeted Case Manager

Registered Nurse Care Manager

Shuttle Driver (CDL Required) - Portland Healthcare

House Manager

Childrens Targeted Case Manager

Case Manager/Service Coordinator (Aging Population) - Lubec, ME

Case Manager/Supports Coordinator- Biddeford, ME

Clinical Supervisor - Children's Behavioral Health Home and Wraparound Services

Adult Case Manager

Case Manager/Child Protective Services

Marketing Project Manager

Supervisor of Direct Care Staff

Case Manager/Supports Coordinator (Aging Population)- Biddeford, ME

Small Animal Veterinarian with Surgery Focus and Ownership Path

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