Patient Care Technician
Location: Wilton Medical Arts Urgent Care 3040 NY-50 Saratoga Springs, NY 12866
Employment Type: Full Time
Shift/Schedule: Varied
Department: WMA-Urgent Care
Salary Range: $18.80 - $30.44 annually, based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We’re looking for a dedicated Patient Care Tech to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you’ll be a vital part of our clinical staff, working under the supervision of a physician, physician’s assistant, nurse practitioner, and/or registered nurse. The patient care technician (PCT) performs a variety of technical functions which contribute to the safety, care and comfort of patients and their families. Responsible for providing direct and indirect patient care, performing technical skills and procedures, conducting routine clerical duties, and participating in maintaining a safe and healthy work environment.
What You’ll Do
Safety:
- Adheres to policies and procedures
- Performs equipment checks, and reports and removes broken equipment immediately from service
- Provides constant observation as directed by the registered nurse
- Participates in hourly patient rounding
- Responds to patient call lights promptly
- Adheres to infection control, safety, fire and disaster policies and procedures
Patient Care:
- Provides care within the job duties and responsibilities
- Responds promptly to patient and family requests for assistance
- Obtains and records accurate vital signs including temperature, pulse, respiration and blood pressure and reports abnormal findings to RN immediately (include RN name in documentation).
- Obtains and records accurate height and weight on admission and periodically as ordered
- Applies cardiac and respiratory monitoring leads as directed
- Performs 12-Lead EKG and obtains rhythm strips as directed
- Performs bedside glucose monitoring in accordance with written policy and procedure and records and reports results
- Performs venipuncture to obtain blood specimens for laboratory analysis as directed
- Collects urine, stool and nasal specimens for analysis and culture as directed
- Correctly apply orthopedic devices
- Assists patient to bathroom as necessary, empties urinary drainage bags, and records intake and output as directed
- Reports observations to RN in a timely manner and escalates up the chain of command if warranted
Equipment Operation:
- Use of patient care equipment, such as but not limited to, sphygmomanometer, scales, pulse oximeter, telemetry equipment
- Use of patient care transport equipment such as, but not limited to, wheelchairs, Maxi lift, slide sheets, slide boards, and stretchers
- Operates pneumatic tube system
- Monitors unit supplies to ensure availability and prevent expiry
Customer Service
- Demonstrates tact, diplomacy and sensitivity when interacting with patients, visitors, and co-workers
- Respects patient privacy, maintains confidentiality and displays non-judgmental behavior
- Participates in and utilizes appropriate intra- and interdepartmental communication systems
- Verbal communication is clear, concise, and relevant
- Maintains open lines of communication with peers and other members of the healthcare team
- Communicates patient/family needs to the appropriate personnel
Clerical:
- Answers phones with proper phone etiquette and communicates effectively with patients, families, and colleagues
- Coordinates all patient movement on and off the unit in collaboration with the clinicians and nurses
- Documents data in accordance with department policy and procedure
Ownership:
- Accepts constructive feedback from co-workers and management and responds by changing behavior or performance if appropriate
- Supports and accepts hospital policies, decisions, and changes
- Participates in unit activities and meetings
- Reads department communication updates on a timely basis
- Completes all mandatory hospital and unit-based competencies/in-services within the required timeframes
What You Bring
- A high school diploma or equivalent is required
- Previous emergency department, nursing school student, EMT and/or equivalent experience preferred
- Prior medical office experience beneficial
- Must possess above-average typing skills and the ability to use information systems
- Medical terminology preferred
- Strong communication and teamwork skills
- Commitment to providing patient-first, high-quality service
- Comfort working in a fast-paced, collaborative environment
Why Saratoga Hospital
- A caring, community-focused culture rooted in teamwork and trust
- Supportive leadership that invests in your development and well-being
- Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
- Opportunities to grow within the Albany Med Health System
- Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.
How to Apply
Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.
