Top 5 Client experience concierge Jobs in Mandeville, La

Client Experience Concierge
Smiley Law Firm —Mandeville, LA
- $15 - $25 an hour
- 8 hour shift
- Hybrid work
- Sales
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
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Christwood —Covington, LA
- $15 - $17 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
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Retail Part Time Store Associate
Office Depot —Mandeville, LA
- $9.97 - $14.07 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account

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Client Experience Concierge

Smiley Law Firm
Mandeville, LA

Quick Apply

Job Details

Full-time
$15 - $25 an hour
1 day ago

Benefits

Health insurance
401(k)
Paid time off
Opportunities for advancement

Qualifications

Teamwork
Interpersonal skills
Sales
Intake
Attention to detail

Full Job Description

Let's be honest...

Do you love talking on the phone? Are you the person everyone calls when they need advice, or just someone to listen? Do people naturally trust you with “the tea”? Have you ever met a stranger who didn't feel like one within five minutes?

If you're smiling while reading this, you may be exactly who we're looking for.

At Smiley Injury Law, we believe every great client relationship starts with one meaningful conversation. Our clients come to us during one of the hardest times in their lives. They're looking for someone who will listen, understand, and genuinely care.

We can teach you personal injury law. What we're really looking for is someone with heart.

About the Role

As our Client Experience Concierge, you'll work closely with our Office Manager to make sure every prospective and current client receives outstanding service and support from day one. You'll be the first impression of our firm, and one of the most important members of our client experience team.

What You'll Do

● Answer inbound calls from prospective clients with empathy and professionalism

● Follow up with prospective clients and guide them through the intake process

● Assist new clients with completing and signing onboarding documents

● Build genuine relationships through meaningful conversations

● Check in with current clients throughout their case so they always feel informed and supported

● Coordinate welcome gifts, appreciation gifts, and client mailings

● Maintain accurate client information in our case management system

● Collaborate with attorneys and staff to deliver an exceptional client experience

● Help us provide the five-star service our clients deserve

What Makes You a Great Fit

You're:

● Naturally warm, friendly, and outgoing

● An excellent listener and communicator

● Compassionate and genuinely enjoy helping people

● Organized and detail-oriented

● Comfortable on the phone throughout the day

● Positive, dependable, and coachable

● Able to multitask in a fast-paced environment

● Committed to exceptional customer service

Previous experience in customer service, hospitality, legal, medical, sales, or call centers is a plus, but your personality, professionalism, and willingness to learn matter even more.

What We Offer

● Competitive compensation

● Medical insurance (after eligibility requirements are met)

● 401(k) (after eligibility requirements are met)

● Flexible scheduling

● Opportunities for career growth and advancement

● A supportive, collaborative team environment

● The chance to make a meaningful difference in people's lives every day

Position Details

Job Type: Full-Time

Schedule: Monday–Friday, 8-hour shifts

Work Location: Hybrid (In-Office/Remote)

Location Requirement: Applicants must reside in or near either Metairie, LA or Mandeville, LA.

Ready to Join Our Team?

If you're the kind of person who makes others feel comfortable, enjoys building relationships, and believes kindness and compassion matter, we'd love to hear from you.

How to Apply

Send your resume to [email protected] We read every application closely, and we're hoping you'll do the same for this one.

Somewhere in your career, someone probably told you a story they didn't tell just anyone. We'd love to hear about it (please keep it general and don't include any names or identifying/confidential details), so begin your email with one or two sentences answering this: "Tell us about a time a stranger or new acquaintance opened up to you." Since we're a detail-oriented team that reads applications carefully from top to bottom, use the subject line "The Tea – [Your Name]" when you're ready to apply.

Applications that skip either step will let us know this role may not be the right fit, and that's okay! We'd rather find the right match from the start.

Apply today and become the welcoming voice of Smiley Injury Law.

Pay: $15.00 - $25.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Work Location: Hybrid remote in Mandeville, LA 70471

Quick Apply

Refine Your Search

client experience concierge jobs in mandeville, la

Client Experience Concierge

Spa Concierge (Part-Time)

Retail Part Time Store Associate

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