Top 2 Computer network support specialist Jobs in Manhattan, Ks

Onsite Specialist - Manhattan, KS
Adams Brown Technology Specialist LLC —Manhattan, KS
- Extended hours
- Mid-level
- Office
- Microsoft Office
- Paid time off
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Junction City, KS
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
12d

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Onsite Specialist - Manhattan, KS
Adams Brown Technology Specialist LLC —Manhattan, KS
Strong mechanical aptitude, working with tools and various networking supplies. Provide installation and break/fix support including component replacement,…

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Onsite Specialist - Manhattan, KS

Adams Brown Technology Specialist LLC
Manhattan, KS

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Job Details

Benefits

Paid time off

Qualifications

Customer communication
Serving clients
Hardware maintenance
Network infrastructure
Computer hardware
Networking equipment (troubleshooting support)
IP networking
Desktop administration

Full Job Description

Description:

Position Summary

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Onsite Specialists are proficient in server support, networking, and firewall management; and have experience with support software and security tools. Onsite Specialists provide technical, onsite support for clients and end-users by communicating with affected parties during problem management, both online and in person.

This person must be physically located in or near the Manhattan, KS area.

FLSA Status: Non-exempt

Requirements:

Major Duties and Responsibilities

Provides onsite desktop, laptop, server, and network problem management and resolution services to clients and end-users
Identify, document, prioritize, troubleshoot, and escalate service requests
Facilitates the restoration of normal service operation while minimizing impact to the end-user
Provide installation and break/fix support including component replacement, hardware troubleshooting, and operating system installation
Evaluates and identifies installations and other needs in a new client environment

Desired Skills, Abilities, Characteristics, and Education

Client service oriented and positive participating team member
Onsite hardware set up and support experience, preferably with an MSP
Strong mechanical aptitude, working with tools and various networking supplies
Ability to maintain confidentiality of the company and client information
Excellent written and verbal communication skills required
Ability to document and follow established company procedures
Understanding of hardware, software, security tools, and concepts
Experience and knowledge of troubleshooting applications like Office 365, Adobe Acrobat, etc.
Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage)
Server and networking hardware support experience required
IT Glue experience preferred
WatchGuard/Firewall experience preferred
StorageCraft, Datto backups experience preferred
Ability to work autonomously both swiftly and effectively
Must be able to travel onsite to client premises
Experience with using networking tools

Physical/Mental Requirements:

Excellent communication and customer service skills
Ability to manage multiple tasks and priorities effectively
Willingness to lift and move IT equipment as needed

Working Conditions

Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours.

AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.

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computer network support specialist jobs in manhattan, ks

Onsite Specialist - Manhattan, KS

Seasonal, Operations Technical Specialist (Part Time)

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