Top 146 Help desk technician Jobs in Manhattan, Ny

IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Technician, IT Services
American Airlines —New York, NY
- $73,000 - $131,000 a year
- On call
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
9h
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Managed Services Help Desk Technician
Hub Orion —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
4d
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Help Desk Technician
DISTRICT ATTORNEY KINGS COUNTY —Brooklyn, NY
- $61,174 a year
- Overtime
- Mid-level
- Office
- 3 years
- Loan forgiveness
6d
Help Desk Technician (College Aide II)
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $19.14 an hour
- Part-time
- Computer Science
- Office
- US work authorization
- Loan forgiveness
Desktop Support Technician
TSG Risk Management —New York, NY
- $70,000 - $80,000 a year
- 8 hour shift
- Mid-level
- Office
- Windows
Quick Apply
4d
Help Desk Support Technician
Interstate Waste Services —Teaneck, NJ
- $26.92 - $33.00 an hour
- Residential
- Travel
- Communication skills
4d
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Service Desk Technician
Fitch Group —New York, NY
- $80,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Tuition reimbursement
- Parental leave
13d
Associate Helpdesk Technician
Tutor Perini Corporation —New Rochelle, NY
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Fleet Maintenance Manager
DPV Transportation Worldwide —Yonkers, NY
- From $85,000 a year
- Full-time
- Supervising experience
- Mentoring
- In-person
- Health insurance
- Dental insurance
Quick Apply
19h
Managed Services IT Technician
Preferred Business Systems, Inc. —Whippany, NJ
- $25.00 - $27.50 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician - New York City, New York
GLORY —New York, NY
- $25 - $32 an hour
- Weekends as needed
- Hybrid work
- Customer service
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Field Service Technician - Jersey City, New Jersey
GLORY —Jersey City, NJ
- $25 - $30 an hour
- Weekends as needed
- Hybrid work
- Customer service
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Senior Helpdesk Technician
DEPT OF CITYWIDE ADMIN SVCS —New York, NY
- $71,434 - $82,149 a year
- Full-time
- Office
- Windows
- Microsoft Office
- Loan forgiveness
IT Support Technician
Metro Vein Centers —New York, NY
- $60,000 - $72,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Senior Helpdesk Technician
City of New York —New York, NY
- $71,434 - $82,149 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply

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help desk technician jobs near manhattan, ny

IT Helpdesk Technician

Elevate Technology Group -
Manhattan, NY

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Job Details

Permanent
$60,000 - $70,000 a year

Qualifications

Non-technical user support
Productivity software
IT department experience

Full Job Description

Role: Information Technology Helpdesk Technician
Location: Manhattan, New York
Salary: $60,000 - $70,000 + Benefits

We’re working with a rapidly scaling Ecommerce / Retail organization in Manhattan that is continuing to invest heavily into internal technology, AI tooling and operational efficiency. They’re looking for an IT Helpdesk Technician to support users across the business whilst also helping employees get more value from modern AI tools and internal systems.

This is a business-facing support role with a modern edge.

Alongside day-to-day support, you’ll help drive adoption of tools such as ChatGPT, Claude and Microsoft Copilot, working closely with users to improve workflows, reduce manual processes and make better use of the technology already available internally.

You’ll also work alongside a dedicated Data & AI Engineering function, helping identify opportunities where automation and AI can improve day-to-day operations across the business.

The role is well suited to someone who enjoys working closely with people, solving problems, improving processes and staying close to emerging technology.

Responsibilities:

Provide day-to-day IT support across users, devices and internal systems
Support Microsoft 365, SaaS platforms and user access management
Support employees with AI tools including ChatGPT, Claude, Microsoft Copilot and Gemini
Identify repetitive tasks and operational inefficiencies that could benefit from automation or AI solutions
Work closely with the Data & AI Engineering team on process improvement initiatives
Support onboarding/offboarding, device setup and license management
Maintain internal documentation, knowledge articles and user guidance

Requirements:

Previous experience (2+ years) within IT Support, Helpdesk or End User Support
Experience supporting Microsoft 365 environments
Strong communication skills and confidence supporting non-technical users
Interest in AI tools and emerging technology
Comfortable working across both support and project-focused work
Strong troubleshooting and problem-solving ability

Desirable:

Exposure to ChatGPT, Claude, Microsoft Copilot or similar AI tools
Experience with Okta, Google Workspace or modern SaaS environments
Exposure to automation tools such as Power Automate, Zapier or n8n

Why apply?
This is a genuinely modern helpdesk role where you’ll work closely with users across the business, gain exposure to AI enablement initiatives, and play a part in how emerging technology is adopted across a growing organization.

Keywords:
IT Support, Helpdesk Technician, IT Helpdesk, Service Desk, Desktop Support, End User Support, Technical Support, Microsoft 365, Office 365, Entra ID, Azure AD, SaaS Support, Okta, Google Workspace, Windows Support, Device Management, User Support, AI Tools, ChatGPT, Claude AI, Microsoft Copilot

Location: Manahattan, New York | Salary: $60000 - $70000 per year | Job type: Permanent | Posted: 28/05/2026

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Refine Your Search

help desk technician jobs in manhattan, ny

IT Helpdesk Technician

Technician, IT Services

IT Help Desk Technician II

Managed Services Help Desk Technician

Information Technology Hourly IT Support Assistant - Part-Time

IT TECHNICIAN

Help Desk Technician

Help Desk Technician (College Aide II)

Desktop Support Technician

Help Desk Support Technician

Help Desk Support Technician I

Service Desk Technician

Associate Helpdesk Technician

Fleet Maintenance Manager

Managed Services IT Technician

Field Service Technician - New York City, New York

Field Service Technician - Jersey City, New Jersey

Senior Helpdesk Technician

IT Support Technician

Senior Helpdesk Technician

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