Top 5 Senior help desk technician Jobs in Manhattan, Ny

Senior Help Desk Technician
Contact Government Services, LLC —New York, NY
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior Helpdesk Technician
DEPT OF CITYWIDE ADMIN SVCS —New York, NY
- $71,434 - $82,149 a year
- Full-time
- Office
- Windows
- Microsoft Office
- Loan forgiveness
Senior Helpdesk Technician
City of New York —New York, NY
- $71,434 - $82,149 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply

Related jobs to explore

Based on your search for senior help desk technician

IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
Support onboarding/offboarding, device setup and license management. Alongside day-to-day support, you’ll help drive adoption of tools such as ChatGPT, Claude…
$60,000 - $70,000 a year
Technician, IT Services
American Airlines —New York, NY
Associate / Bachelor Degree in Computer Science, Information Systems, or other related field or equivalent work experience/training.
$73,000 - $131,000 a year
6h

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Branch Workplace Technology - Product Delivery, Senior Associate -
JPMorganChase —Columbus, OH
Comfortable working in dynamic environments with incomplete data to develop directionally correct answers. Ability to synthesize/analyze diverse information,…
Senior Maintenance Technician (Grant Medical Center)
OhioHealth —Columbus, OH
Activities including but are not limited to repair/hang doors, replace locks, repair ceilings, wall repairs, wall protection installation, windows, floors,…

Show more jobs in cities nearby

I want to receive the latest job alert for senior help desk technician in manhattan, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior help desk technician jobs near manhattan, ny

Senior Helpdesk Technician jobs in San Diego, CA

Senior Living jobs in Baltimore, MD

Senior Helpdesk Technician jobs in Fort Myers, FL

Aviation Maintenance Technician jobs in Detroit, MI

Emergency Room Technician jobs in Albuquerque, NM

Senior Helpdesk Technician jobs in Fairfax, VA

Senior Helpdesk Technician jobs in Huntsville, AL

Patient Care Technician jobs in Noblesville, IN

Senior Helpdesk Technician jobs in Seattle, WA

Senior Helpdesk Technician jobs in Vancouver, WA

Senior Helpdesk Technician jobs in Tysons, VA

Senior Helpdesk Technician jobs in Remote

Sterile Processing Technician jobs in New Hampshire

Senior Helpdesk Technician jobs in Austin, TX

Per Diem Pharmacy Technician jobs in New Jersey

Senior Helpdesk Technician jobs in Carrollton, TX

Senior Administrative Assistant jobs in New York, NY

Senior Helpdesk Technician jobs in South Chesterfield, VA

Senior Helpdesk Technician jobs in Miami, FL

Senior Accountant jobs in Knoxville, TN

Senior Help Desk Technician

Contact Government Services, LLC -
New York, NY

Quick Apply

Job Details

Full-time
$40,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Video conferencing software
Video conferencing systems operation

Full Job Description

Senior Help Desk Technician

Employment Type: Full Time

Department: Help Desk

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

Backup/Restoration admin/support
File Server support
User Account/Mailbox administration
Software/Hardware installation
Handheld device installation/troubleshooting/support
Remote User setup/support/troubleshooting
End-user training
Creation of procedural documentation
Creation of spreadsheets/databases for tracking purposes
Record and update required information for all IT-related tickets utilizing ITIL
Creation of Incident work-log entries
Accurately answer user support questions of software and hardware in the EOUSA office environment
Maintain Account Management forms for new and departed users per Government policy and procedures
Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets
Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
Submit weekly status reports and monthly surveys
Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions

Qualifications:

One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include:
ITIL Foundations certification
Change Management experience
Active DOD clearance of Level 6 Public Trust or above

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:

Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [email protected]

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

senior help desk technician jobs in manhattan, ny

Senior Help Desk Technician

Senior Helpdesk Technician

Senior Helpdesk Technician

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for senior help desk technician in manhattan, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected