Top 104 Supervisor manager Jobs in Manistee, Mi

Contact Center Team Lead (local only considered)
Renkim Corporation —Michigan
- From $21 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Facilities Maintenance Tech
Gourmet Mushrooms, Inc. —Scottville, MI
- $18 - $23 an hour
- Overtime
- Basic math
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Driver - Tank Wagon
Blarney Castle Oil Co —Manistee, MI
- Full-time
- CDL B
- Hazmat Endorsement
- Basic math
Quick Apply
14d
Telecom Utility Construction Foreman
TurnKey Network Solutions —Michigan
- Full-time
- Background check
- Construction site
- CDL A
- Fuel card
- Health savings account
Quick Apply
Licensed Practical Nurse - Home Health Nurse
Elara Caring —Ludington, MI
- $30 - $35 an hour
- Full-time
- Background check
- Nursing
- Up to 50% travel
- Health savings account
- Paid holidays
Quick Apply
Senior Level Technician - Construction Materials Testing
Materials Testing Consultants —Michigan
- From $23 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid training
- Wellness program
Quick Apply
8d
Merchandising Assistant Manager
Dollar Tree —Manistee, MI
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
14d
Teller
Filer Credit Union —Bear Lake, MI
- Full-time
- Background check
- Computer literacy
- Office
- Paid training
- Wellness program
Quick Apply
Production Supervisor - 3rd Shift
Metalworks Inc —Ludington, MI
- $55,000 - $70,000 a year
- Mid-level
- Bachelor's degree
- US work authorization
- Health savings account
- Relocation assistance
Quick Apply
Accounting Clerk
Safe Harbor Credit Union —Ludington, MI
- Full-time
- Microsoft Word
- Basic math
- Office
Quick Apply
11d
Supervisor Maintenance Reliability
Packaging Corporation of America —Filer City, MI
- $96,000 - $120,000 a year
- Full-time
- Bachelor of Science
- 11+ years
- Analysis skills
- AD&D insurance
- Paid holidays
Security Level II
Little River Casino Resort —Manistee, MI
- $19 an hour
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
Quick Apply
Membership Officer III (Member Service & Lending)
Filer Credit Union —Bear Lake, MI
- Full-time
- Computer literacy
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
8d
Field Water Treatment Supervisor
Clean Harbors —Ludington, MI
- Online Application
- English
- Mid-level
- Driver's License
- Paid training
- Employee stock purchase plan
Quick Apply
5d
GIS Manager
Little River Band of Ottawa Indians Tribal Government —Manistee, MI
- $55,332.63 - $88,050.58 a year
- Full-time
- Background check
- 7 years
- Pass drug screening
Quick Apply
Water Treatment Technician
Clean Harbors —Ludington, MI
- Online Application
- English
- Mid-level
- Driver's License
- Paid training
- Employee stock purchase plan
Quick Apply
5d
Chef Manager
Leisure Living —Ludington, MI
- Choose your own hours
- Mid-level
- Ability to stand for extended periods
- Leadership
Quick Apply
Merchandising Sales Associate
Tractor Supply Company —Ludington, MI
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Disability insurance
Restaurant General Manager
Applebee's —Ludington, MI
- Full-time
- 7 years
- Sales
- Ability to walk for extended periods
Quick Apply
Customer Service/Sales
Home Depot —Ludington, MI
- Entry level

I want to receive the latest job alert for supervisor manager in manistee, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

supervisor manager jobs near manistee, mi

Merchandising Associate jobs in Ludington, MI

Construction Foreman jobs in Michigan

Licensed Practical Nurse jobs in Jacksonville, FL

Licensed Practical Nurse jobs in Mobile, AL

Licensed Practical Nurse jobs in Bloomington, IN

Licensed Practical Nurse jobs in Stamford, CT

Nurse Practitioner jobs in Orange County, CA

Non Licensed Counselor jobs in Massachusetts

Licensed Practical Nurse jobs in Bessemer, AL

Water Treatment jobs in Mesa, AZ

Water Treatment Specialist jobs in Clinton, SC

Water Treatment Specialist jobs in Texas

Water Treatment Specialist jobs in Northampton, MA

Water Treatment Specialist jobs in Remote

Water District jobs in Redlands, CA

Maintenance Supervisor jobs in Cedar Rapids, IA

Grounds Maintenance Worker jobs in Los Angeles County, CA

Maintenance Supervisor jobs in Wapakoneta, OH

Maintenance Supervisor jobs in Longview, WA

Industrial Maintenance jobs in Phoenix, AZ

Contact Center Team Lead (local only considered)

Renkim Corporation
Michigan

Quick Apply

Job Details

Full-time
From $21 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Bilingual
French
Computer operation
Customer service
Computer literacy
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Computer skills
Typing

Full Job Description

MUST BE LOCATED IN METRO DETROIT. NO OUT OF STATE APPLICANTS PLEASE. TRAINING IS DONE IN THE OFFICE AND ONE DAY IN OFFICE REQUIREMENT.

Must be available to work 8 am - 8 pm after training. Will work one Saturday a quarter. Serious and qualified candidates only.

RENKIM IS A 100% EMPLOYEE-OWNED COMPANY IN SOUTHGATE, MI. AFTER 1 YEAR OF EMPLOYMENT YOU BECOME AN OWNER AND ARE ELIGIBLE FOR COMPANY STOCK! COME JOIN OUR GREAT TEAM! We provide 15 PTO days in your first year (after 3 months of employment), 7 paid holidays and employer provided life insurance, short & long term disability insurance.

Job Summary:

Plans, directs, communicates and coordinates Contact Center activities in support of Field Service Actions as determined by client/project to ensure that goals or objectives are accomplished within SLA parameters. Provide U. S. and Canadian dealers and customers with prompt and efficient administrative and technical customer support in a professional manner, including processing requests via various contact channels, meeting defined metrics, and documenting incoming calls and web contacts concerning technical and/or administrative requests/issues.

Essential Duties:

· Provides direct specialized support for high profile programs.

· Assists in developing processes unique to Field Service Actions.

· Use additional resources and escalation points including diagnostic information, technical manuals, and call history log to find solutions for complex to high level issues; consult with Recall Analyst team members as necessary.

· Recommend changes to departmental policies and procedures to improve support services provided to the customer.

· Provide recommendations regarding the resolution of recurring problems. Assist in the formulation of problem-solving techniques for newly discovered issues.

· Using Ford RS&P guidelines aid in developing guidelines for financial and non-financial related damage approval based on specific Field Service Actions.

· Field, manage and provide dealer direction on escalated claiming concern inquiries, such as reopen/close requests or I002 rejections.

· Expert in using various Ford applications, for example FMCdealer, COPS, MMP, GCAMP, OWS and PTS.

· Handles escalated contacts from Agents, Contact Center Manager or client-related requests either written or verbal requests.

· Ensures SLA requirements are met by monitoring real time inbound calls and web contacts.

· Maintains ongoing expert knowledge of all active Ford Contact Center projects. Shared responsibility with Contact Center supervisory personnel to provide coverage of other Contact Center Team Leader’s during period of absences.

· Responsible for enforcing policies and procedures in absence of management personnel.

· Provides new and ongoing Contact Agent training and facilitates in huddles.

· Completes scheduled staff monitoring activities for evaluative and diagnostic purposes using side-by-side review; silent monitoring or inspecting closed web contacts.

· Must be punctual, have acceptable attendance record, and work overtime, when necessary. Must be able to work a flexible schedule which includes all hours of Contact Center operation.

· Responsible for the direction and coordination of assigned Contact Center Agents and Senior Contact Center Agents.

· Responsibilities include developing other Contact Center Agents or Senior Contact Center Agents, planning, assigning, and directing work.

· Must be punctual, have acceptable attendance record, and work overtime, when necessary. Must be able to work a flexible schedule which includes all hours of Contact Center operation.

· Hybrid remote work allowed as determined by Supervisor.

· Professional and respectful conduct and communication at all times in the workplace; and at work-related events.

· Sitting for long periods of time.

· Operate standard office equipment

· Able to see monitor and use keyboard/mouse.

· All other duties as assigned by Renkim Management.

Qualifications/Experience:

· Minimum high school diploma required.

· Associated degree desired or 4-6 years call center experience.

· Previous experience supporting customers through phone and email preferred.

· Strong problem solving, troubleshooting experience.

Required Skills/Abilities:

· Capability to read, write and comprehend instructions, short correspondence and memos.

· Ability to read, analyze and interpret general business procedures.

· Experience working in the automotive industry an asset.

· Highly organized, detail oriented and able to thrive in constant-changing environment.

· Ability to understand and communicate technical procedures as related to specific Field Service Actions.

· Exceptional verbal and written communication skills and ability to document troubleshooting reference materials.

· Manage and diffuse internal and external difficult situations.

· Work well with others in a constantly changing team environment.

· Fluent in English required.

· Strong computer and Internet skills.

· Strong Customer Service skills.

· Willingness and ability to quickly learn new processes.

· Ability to troubleshoot.

· Ability to advise and educate agents and customers in a way they can understand. Possess patience to work through technical issues.

· Ability to work with minimum supervision, to multi-task, problem-solve and to prioritize.

· Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Call Center: 2 years (Required)

Location:

Michigan (Required)

Work Location: Remote

Quick Apply

Refine Your Search

supervisor manager jobs in manistee, mi

Contact Center Team Lead (local only considered)

Facilities Maintenance Tech

Driver - Tank Wagon

Telecom Utility Construction Foreman

Licensed Practical Nurse - Home Health Nurse

Senior Level Technician - Construction Materials Testing

Merchandising Assistant Manager

Teller

Production Supervisor - 3rd Shift

Accounting Clerk

Supervisor Maintenance Reliability

Security Level II

Membership Officer III (Member Service & Lending)

Field Water Treatment Supervisor

GIS Manager

Water Treatment Technician

Chef Manager

Merchandising Sales Associate

Restaurant General Manager

Customer Service/Sales

I want to receive the latest job alert for supervisor manager in manistee, mi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected