Top 19 Call center representative Jobs in Manitowoc, Wi

Call Center - Member Service Representative
Kohler Credit Union —Manitowoc, WI
- $17.45 - $19.50 an hour
- Full-time
- Hospitality
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
Quick Apply
5d
Remote Medical Collections Representative - Wisconsin ONLY
ARstrat, LLC —Manitowoc, WI
- $16 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative - Technical
The Vollrath Company LLC —Sheboygan, WI
- ERP systems
- Mid-level
- No travel
Quick Apply
13d

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Call Center - Member Service Representative

Kohler Credit Union -
Manitowoc, WI

Quick Apply

Job Details

Full-time
$17.45 - $19.50 an hour
5 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Hospitality
Client relationship management
Financial sales
Financial services customer support
Customer relationship building
Email customer support
Account maintenance
Phone communication
Account troubleshooting
Promoting bank products
Compliance with security regulations
High school diploma or GED
Customer engagement
Financial product expertise
Financial goal setting advisory services
Financial needs assessment
Assisting with digital banking services
Handling account queries
Phone call management
Communication skills
Promoting bank services
Entry level
Retail sales
Under 1 year
Banking regulatory compliance

Full Job Description

Launch a Meaningful Career in Customer Service & Financial Services

Are you passionate about helping people and providing exceptional customer service? Kohler Credit Union is hiring a Full-Time Member Service Representative to join our Contact Center team. This entry-level opportunity is ideal for individuals looking to grow a career in financial services, member support, and customer care.

With a starting wage of $17.45-$19.50 per hour, no previous banking or credit union experience is required. We provide comprehensive training, ongoing support, and professional development opportunities to help you build the skills needed for success while making a meaningful impact on our members' financial journeys. In addition to competitive pay, Kohler Credit Union offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, tuition assistance, and opportunities for career growth and advancement.

Training for this position will take place at our Sheboygan, WI location, with the opportunity to transition to our Rapids Road - Manitowoc Branch after successfully completing the training program.

What You'll Do

As a Member Service Representative, you will serve as a trusted resource for our members by providing personalized support, answering questions, and helping them find solutions that meet their financial needs. In this contact center role, you will connect with members through multiple communication channels while creating positive experiences and building lasting relationships.

Responsibilities include:

Provide exceptional member service through phone calls, chat, email, and secure messaging
Assist members with account questions, account maintenance, and service requests
Resolve concerns by providing accurate information and timely solutions
Support debit card services, account updates, mobile deposit verification, and other banking needs
Educate members on financial products, services, and digital banking tools
Identify opportunities to recommend solutions that align with members' financial goals
Maintain accuracy while following banking regulations, security procedures, and compliance requirements
Collaborate with teammates to meet service expectations and member satisfaction goals
Participate in ongoing training and professional development opportunities
Create positive interactions that strengthen long-term member relationships

What We're Looking For

High school diploma or equivalent
Previous customer service, contact center, retail, hospitality, or sales experience preferred
Strong verbal and written communication skills
Ability to multitask while navigating multiple systems and resources
Excellent problem-solving skills with a focus on customer relationships
Strong attention to detail and commitment to accuracy
Ability to follow security, compliance, and regulatory guidelines

Schedule

This position is scheduled Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 6:00 PM. Team members also participate in a rotating Saturday schedule from 9:00 AM to 12:00 PM.

Start Your Career with Kohler Credit Union

If you're searching for an entry-level customer service career, contact center position, member service representative role, or financial services opportunity, Kohler Credit Union provides the training, resources, and support to help you succeed.

Join our team and build a rewarding career where you can make a difference every day by helping members achieve their financial goals while growing your own professional future.

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

Quick Apply

Refine Your Search

call center representative jobs in manitowoc, wi

Call Center - Member Service Representative

Remote Medical Collections Representative - Wisconsin ONLY

Customer Service Representative - Technical

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