Working Title: Investigative Support Specialist
Job Class: Management Analyst 1
Agency: Direct Care and Treatment
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Job ID: 96323
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Location: St. Peter or Moose Lake
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Telework Eligible: No
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Full/Part Time: Full-Time
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Regular/Temporary: Unlimited
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Who May Apply: Open to all qualified job seekers
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Date Posted: 08/14/2026
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Closing Date: 08/24/2026
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Hiring Agency/Seniority Unit: Direct Care and Treatment / DCT MAPE
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Division/Unit: DCT Support Services / DCT Investigators SP
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Work Shift/Work Hours: Not Applicable Shift
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Days of Work: Monday - Friday 8am-4:30pm
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Travel Required: Yes up to 20%
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Salary Range: $24.40 - $35.30 / hourly; $50,947 - $73,706 / annually
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Classified Status: Classified
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Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
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FLSA Status: Nonexempt
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Designated in Connect 700 Program for Applicants with Disabilities: Yes
Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Investigative Support Specialist will be responsible for providing; analytical, operational and investigative project support to the Office of Special Investigations (OSI). They will manage and track Calls for Service (CFS), maintain investigative and operational databases, monitor workflow processes, and ensure the accuracy and integrity of data used for decision-making. They will serve as a central resource for information management, project coordination, reporting, and operational analysis.
Responsibilities include:
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Coordinating and managing CFS requests, including intake, tracking, assignment, status monitoring, prioritization, and closure activities in collaboration with leadership to ensure alignment with statutory, policy, and operational priorities.
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Monitoring and managing operational workflow processes to ensure assignments, CFS, projects, and related activities are tracked, prioritized, and completed efficiently and in alignment with organizational objectives.
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Conducting administrative reviews, audits, and quality assurance activities to support compliance, operational effectiveness, and continuous improvement.
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Maintaining and managing investigative and operational information systems, databases, and workflow tracking tools.
- Managing OSI related projects through developing and maintaining project trackers via MS Project, dashboards, and status reports.
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Provides budget, policy, and administrative support to OSI leadership.
***To facilitate proper crediting, please ensure that your resume clearly describes or explains how you meet the required criteria below AND that each job held indicates both the month and year for beginning and ending dates***
- High School Diploma or GED AND
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Two (2) years work experience in a professional Technical or Support role that must include the following:
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Demonstrated experience conducting investigative, intelligence and security activities that includes: applying related procedures, methodologies, and practices beyond limited or incidental responsibilities.
- Working knowledge of the criminal justice system and demonstrated experience using investigative, case management and records management systems to manage and retrieve information in support of investigative or intelligence activities, such as MNJIS, TLO, S3, MCRO, BCA, CHS, PMI, MNICS etc.
- Experience with coordinating operational or project tasks, including tracking timelines, communicating updates and deliverables, and creating written and verbal documentation.
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Demonstrated advanced usage of MS Word, Excel, PowerPoint and Access.
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Further educational training in Law Enforcement, Criminal Justice or Project Management. (Degree, Diploma or Certificate).
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Experience working within a secure environment (e.g., government, corrections, human services, law enforcement, compliance, or intelligence).
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Experience managing investigative and operational information systems.
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REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
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EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.
- Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about the position, contact Whitney Jacobs at [email protected]
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title, and your valid Proof of Eligibility Certificate by the closing date to Dana Schneider at [email protected]
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Office of Equal Opportunity at [email protected] or call 651-539-7243
CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if they: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation before the closing date to: Dana Schneider at [email protected]
Direct Care and Treatment is a highly specialized behavioral health system operated by the State of Minnesota. DCT operates treatment programs, residential and vocational services for people with serious mental illness, developmental disabilities, substance use disorders and more.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
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Connection with their coworkers and communities
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Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
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Diabetes care
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Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
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Pension plan that provides income when you retire (after working at least three years)
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Employer paid life insurance to provide support for your family in the event of death
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Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
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Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
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Training, classes, and professional development
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Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
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A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
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Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
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Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.
