Top 24 It support Jobs in Marcy, Ny

Help Desk Analyst
Utica First Insurance Company —Oriskany, NY
- $45,000 - $55,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
6d
IT Technician
HP Hood —Oneida, NY
- $73,000 - $85,000 a year
- Computer Science
- 5 years
- Mid-level
- Health insurance
- Dental insurance
3d
Regional IT Support Specialist
Georgia-Pacific —Utica, NY
- $65,000 - $90,000 a year
- On call
- Up to 50% travel
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Help Desk Support Specialist
Rome Health —Rome, NY
- $18 - $21 an hour
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
Quick Apply
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
- $20 - $24 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Field Technician
Darkhorse Tech —Utica, NY
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
5d
PC TECH ANALYST 1 (ON-SITE ONLY)
Slocum Dickson Medical Group —New Hartford, NY
- $17.00 - $26.56 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Organizational skills
Quick Apply
Application Support Analyst
Oneida Innovations Group —Verona, NY
- $68,365.44 - $80,000.00 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Research Computing Support Specialist (HPC Focus) - SUNY Polytechnic Institute
SUNY Polytechnic —Utica, NY
- $100,000 a year
- Temporary
- Background check
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
IT Asset & Vendor Management Specialist
Oneida Innovations Group —Verona, NY
- $57,000 - $62,000 a year
- Full-time
- Hospitality
- Mid-level
- Bachelor's degree
- Dental insurance
- 401(k) matching
Quick Apply
Urban Decay and IT Cosmetics Selling Specialist
L'Oreal LUXE —New Hartford, NY
- $17 - $23 an hour
- Part-time
- High school diploma or GED
- Cleaning
- Communication skills
Technical Support Engineer II
Indium Corporation —Clinton, NY
- $62,500 - $80,000 a year
- Spanish
- Bachelor of Science
- English
- Paid holidays
- Health insurance
Quick Apply
Technical Support Engineer III
Indium Corporation —Clinton, NY
- $80,000 - $120,000 a year
- Spanish
- Up to 50% travel
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Technical Consultant - Patient Monitoring (Field: Syracuse, NY)
Philips —Syracuse, NY
You have an associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed…
$39 - $61 an hour
Help Desk Analyst - II
Carrols Corp./RBI —Syracuse, NY
Provide first point of contact technical support through analysis and problem solving for the. Installation, maintenance, implementation and documentation of…
$24 - $26 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Columbus, OH
A valid driver’s license and satisfactory driving record with at least 1 year driving experience. This is a local, in-home field role requiring daily travel to…
$23 an hour
3d

Show more jobs in cities nearby

I want to receive the latest job alert for it support in marcy, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near marcy, ny

Help Desk Analyst

Utica First Insurance Company -
Oriskany, NY

Apply Now

Job Details

$45,000 - $55,000 a year
6 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Windows
Internal employee customer service
Windows Server administration

Full Job Description

Oriskany, NY

Description

Job Summary

The Help Desk Analyst role is responsible for providing timely and effective resolution of hardware, software, network, and application issues to ensure minimal disruption to business operations. The analyst supports core insurance systems, including policy administration, claims management, underwriting, and billing platforms—while delivering high-quality customer service to internal employees, agents, and business partners.

Reports To: Director of Information Technology

Duties/Responsibilities

Provide first level technical support to end users for PC/Server hardware, desktop/workstation software upgrades, desktop problem resolution and systems support. MS Windows 11 desktop environment, MS Office 365 environment.
Provide Helpdesk support to external users (Utica First agents and business partners) for implementation setup, problem resolution, usage of our website and externally available information systems.
Administer Helpdesk customer support systems software for call in and internal support requests.
Maintain PC hardware and software for the IT Department.
Knowledge of Anti-Virus applications
Provide assistance with system upgrades and maintenance of local area network.
Perform network operations and limited network administrational and monitoring duties with data entry functions to update files and maintain systems. Requires basic knowledge of MS Windows Server systems.
Cross train and be able to perform tasks to verify completion of system backups and computer operations as described in operation manual as needed.
Requires strong customer service skills and positive attitude.
Ability to work in a team environment with minimal direction.
One or more years’ experience in technical support in a similar environment.
Must be disciplined, highly detailed oriented and reliable with good organizational and problem-solving skills.

Requirements

Required Skills/Abilities

Microsoft certifications are a plus.
Excellent project management, written and oral communications skills desired. The ability to work collaboratively and as part of a team is essential.
Strong analytical and problem-solving skills.
The ability to work remotely is possible for a candidate with the right skill set.
Sensitivity to accuracy, timeliness, and professionalism is imperative.

Education and Experience

Associates Degree in Computer Science or related field preferred or equivalent experience.
Continued educational development in Insurance, Software Quality or Requirements Development a plus.

Physical Requirements

This position requires the ability to sit for extended periods while working at a computer, both in a home and office environment. The role involves frequent use of a headset, keyboard, mouse, and other standard office equipment. Occasional movement within the office may be required, such as walking to meetings or accessing shared equipment.

Utica First Offers:

Competitive starting salary
Medical (first of following month)
Dental
Vision
Life and Disability Insurance
Company paid LTD
Flexible Spending Accounts
Health Savings Accounts
Matching 401(k) Plan
Roth 401k Plan
Bonus program
Generous Vacation, Sick and Personal Leave
Generous holidays (to include Birthday)
Business casual environment

Pay Range:

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Utica First’s total compensation package for employees.

Salary Description

$45,000 to $55,000 annually

Apply Now

Refine Your Search

it support jobs in marcy, ny

Help Desk Analyst

IT Technician

Regional IT Support Specialist

Help Desk Support Specialist

TECHNOLOGY SUPPORT TECHNICIAN

IT Field Technician

PC TECH ANALYST 1 (ON-SITE ONLY)

Application Support Analyst

Research Computing Support Specialist (HPC Focus) - SUNY Polytechnic Institute

IT Asset & Vendor Management Specialist

Urban Decay and IT Cosmetics Selling Specialist

Technical Support Engineer II

Technical Support Engineer III

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it support in marcy, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected