Top 27 Technical support Jobs in Marinette, Wi

Desktop Support Specialist II
Fincantieri Marine Group —Marinette, WI
- Computer literacy
- Mid-level
- Office
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IT Help Desk Support
Fincantieri Marine Group —Marinette, WI
- Mid-level
- Windows
- Bachelor's degree
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Technical Support Representative
Patz Corporation —Pound, WI
- $21.75 - $32.50 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
8h
Medical Equipment Driver & Customer Service
Rotech Healthcare Inc. —Menominee, MI
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Mileage reimbursement
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Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Oconto, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Rehab Support Assistant/Customer Service - Rehab Services - Casual Call
Door County Medical Center —Sturgeon Bay, WI
- Part-time
- BLS Certification
- No high school diploma
- High school diploma or GED
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
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Customer Care Representative- Full Time
Associated Bank —Green Bay, WI
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IT Support Analyst
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A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
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IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
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Desktop Support Specialist II

Fincantieri Marine Group -
Marinette, WI

Quick Apply

Job Details

Qualifications

Safety protocol adherence
Windows
macOS
Productivity software
Active Directory management
Ticketing system technical support

Full Job Description

Fincantieri Marine Group is hiring a Desktop Support Specialist II at our Marinette, WI location.

Fincantieri Marine Group

Fincantieri Marine Group (FMG) is a subsidiary of Fincantieri S.p.A. with a mission to build, repair, and sustain maritime vessels that proudly supply, service, and defend our nation and the world. Fincantieri offers rewarding careers to more than 20,000 employees across 4 continents within 20 shipyards. We are a world leader and shipbuilder of choice, constantly evolving to meet global megatrends in tourism, energy, and defense through innovative and competitive maritime solutions.

Position Summary

The Desktop Support Specialist II is responsible for providing Tier 1 and Tier 2 technical support to end users while supporting the day-to-day operations of the Service Management Team. This role resolves and escalates technical issues as needed, ensures accurate documentation, delivers excellent customer service, and contributes to the development and improvement of service management processes and procedures. The position also participates in IT projects, system upgrades, and maintenance of technical documentation and IT asset records.

Domestic travel may be required.

Essential Functions

Install, configure, administer, and troubleshoot desktop and laptop computers, mobile devices, printers, peripherals, Active Directory, Microsoft 365, and other enterprise applications and tools
Provide technical support for local IT issues, including PCs, peripherals, mobile devices, conference room technology, and related systems; monitor system performance and proactively address potential issues
Support onboarding and offboarding activities, including account creation, equipment provisioning, access configuration, IT asset management, and the documentation of troubleshooting procedures, resolutions, and knowledge-sharing resources
Develop and implement Service Management policies and procedures; manage ticket escalations and misrouted tickets, maintain service level agreements (SLAs), and implement long-term solutions to improve service delivery and prevent recurring issues
Other duties as assigned

Requirements:

Required Skills

Knowledge of Windows and macOS operating systems, Microsoft Office 365, and Active Directory.
Knowledge of ticketing systems such as ServiceNow, Jira, or Zendesk.
Basic knowledge of scripting languages (e.g., PowerShell) is a plus
Must have strong Microsoft Office Suite computer skills
Must have strong organizational, time management, written and verbal communication skills
Must have ability to maintain confidentiality and a professional demeanor
Must adhere to ISO and OSHA policies established by FMG and have high values for safety awareness

Education and Experience

Bachelor's Degree and 2 years of experience or equivalent combination of education, training, and experience
These requirements can also be met with an associate's degree and 4 years of experience or equivalent combination of education, training, and experience
CompTIA A+, Microsoft certifications preferred

Competencies

Fincantieri's core competencies reflect our values and key behavioral expectations for all employees:

Open Mindset: Identify and solve problems, embrace change, and seek continuous learning
Strategic Leadership: Build trust, unity, and accountability while working toward shared goals
Accomplishment: Take ownership, deliver results, and ensure customer satisfaction
Social Connection: Collaborate, communicate, and value diversity and inclusion

Physical Demands and Work Environment
While performing job duties, the employee is frequently required to sit and occasionally stand or walk; use hands and arms to grasp, reach and type; stoop or kneel; and speak or hear. The employee may occasionally lift and/or move up to 15 pounds. The position is primarily performed in a quiet, climate-controlled environment with minimal exposure to moving equipment, elements, or risk of injury. When entering the shipyard, there may be exposure to moving equipment, elements, or risk of injury.

Posting Disclaimer
This job description provides a summary of the work environment, knowledge, skill, ability, and physical demands required to successfully perform the essential functions of this position and is not intended to be an exhaustive list of responsibilities. Other duties may apply. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Additional Details : The application window is anticipated to close on

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technical support jobs in marinette, wi

Desktop Support Specialist II

IT Help Desk Support

Technical Support Representative

Medical Equipment Driver & Customer Service

Seasonal, Operations Technical Specialist (Part Time)

Rehab Support Assistant/Customer Service - Rehab Services - Casual Call

Construction Technical Specialist - Autodesk FORMA ( ACC )

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