Maintenance Assistant
Location: Hampton Inn & Suites Marshalltown
Reports To: Chief Engineer / Assistant General Manager / General Manager
Employment Type: Part-Time with possibility to advance to Full-Time
Position Summary
The Maintenance Assistant is responsible for assisting with the maintenance, repair, and upkeep of hotel guest rooms, public areas, grounds, and equipment. This position plays a critical role in ensuring a safe, comfortable, and well-maintained environment for guests and team members while supporting the hotel's preventative maintenance program.
Essential Duties and ResponsibilitiesPreventative Maintenance
- Complete assigned preventative maintenance tasks according to established schedules.
- Inspect guest rooms, public areas, and hotel equipment to identify maintenance needs.
- Perform routine maintenance on HVAC systems, plumbing fixtures, electrical systems, lighting, doors, locks, and appliances.
- Maintain accurate records of preventative maintenance activities and inspections.
- Report potential issues before they become major repairs.
Repair and Troubleshooting
- Respond promptly to guest and staff maintenance requests.
- Diagnose and repair common issues involving plumbing, electrical, HVAC, carpentry, and general building maintenance.
- Complete work orders within established timeframes.
- Ensure repairs are completed correctly and safely the first time whenever possible.
- Assist with emergency repairs as needed.
Guest Room and Public Area Maintenance
- Maintain guest rooms to brand standards and ensure rooms are ready for occupancy.
- Repair defects in guest rooms, hallways, lobby areas, meeting spaces, and exterior grounds.
- Assist in returning out-of-order rooms to service as quickly as possible.
- Ensure public area equipment, including elevators, ice machines, fitness equipment, and pool equipment, is functioning properly.
Safety and Compliance
- Follow all hotel safety policies and procedures.
- Properly use personal protective equipment (PPE).
- Maintain a clean, organized, and safe maintenance shop and storage areas.
- Adhere to local building codes, fire safety requirements, and hotel brand standards.
- Properly handle and store chemicals, tools, and maintenance supplies.
Cost and Resource Management
- Utilize parts, supplies, and materials responsibly to minimize waste.
- Assist with inventory control and organization of maintenance supplies.
- Report equipment requiring outside vendor service or replacement.
- Support hotel energy conservation initiatives.
Teamwork and Guest Service
- Communicate effectively with housekeeping, front desk, and management regarding maintenance issues and project status.
- Interact professionally and courteously with guests.
- Assist team members when needed to support overall hotel operations.
- Attend required meetings and training sessions.
QualificationsRequired
- High school diploma or equivalent.
- Basic knowledge of plumbing, electrical, HVAC, carpentry, and general maintenance practices.
- Ability to use hand and power tools safely.
- Ability to lift up to 50 pounds and perform physical tasks including bending, climbing, kneeling, and standing for extended periods.
- Ability to work flexible schedules, including weekends and holidays as needed.
- Strong problem-solving and troubleshooting skills.
Performance Expectations
Successful employees will demonstrate:
- Timely completion of preventative maintenance assignments.
- Quick and effective response to maintenance requests.
- High-quality repairs with minimal repeat issues.
- Commitment to guest satisfaction and safety.
- Strong communication and teamwork skills.
- Professional appearance and conduct.
- Consistent adherence to safety and hotel policies.
Benefits
- Competitive hourly wage
- Paid time off
- Hotel travel discounts
- Health, dental, and vision insurance (if eligible)
- Professional development opportunities
The Maintenance Assistant is expected to maintain the hotel's physical assets in a manner that supports guest satisfaction, operational efficiency, safety, and compliance with hotel and brand standards.
Pay: $13.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
