DFX Technical Services is a telecommunications fiber splicing, design and engineering service provider.
We are seeking a highly skilled and motivated Fiber Splicing Manager to help lead our operations. This role is critical to ensuring operational excellence, safety compliance, and profitability while driving customer satisfaction and business growth. If you have deep expertise in fiber optic splicing and a proven track record in telecommunications project management, we want you on our team. This position will require travel throughout the United States (OK, TX, LA, CO, , MD, IN, OH, MT, etc) and more.
Essential Duties and Responsibilities:
Oversee all aspects of regional operations, including staff management, efficiency, safety compliance, cost control, and profitability.
Apply in-depth knowledge of fiber optic splicing techniques, equipment, and industry standards.
Interpret and implement contract requirements effectively.
Lead hiring, training, and development of employees to meet project demands.
Coach, mentor, and engage team members to foster a high-performance culture.
Prepare accurate project quotes and estimates; negotiate with clients and subcontractors.
Ability to QC and verify field test results
Manage scheduling of projects, crews, equipment, and materials to ensure timely delivery.
Develop and monitor project budgets, cash flow, and site logistics.
Oversee billing and invoicing processes for timely submissions.
Provide practical solutions to operational challenges and communicate client needs clearly.
Build and maintain strong relationships with clients, vendors, contractors, and internal teams.
Ensure compliance with Health & Safety guidelines, conduct site orientations, audits, and crisis management planning.
Prepare technical documentation, reports, and risk assessments.
Chair meetings and deliver presentations to leadership and clients.
Identify and implement process improvements to enhance productivity and customer satisfaction.
Act as a safety leader and champion for new safety initiatives.
Pursue new business opportunities and maintain existing client relationships.
Travel throughout the Central US as required.
Perform other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum 5 years of experience in telecommunications construction.
Strong understanding of fiber optic splicing, OTDR testing, loss budgets, and documentation standards.
Experience with underground utilities and wireline construction (aerial and underground) an asset.
Ability to read telecom drawings/maps and designs
High School Diploma or equivalent; Technical Diploma or Degree preferred.
Proven ability to prioritize, plan strategically, and remain calm under pressure.
Excellent written and verbal communication skills.
Experience in change management and conflict resolution.
Strong organizational, analytical, and technical skills.
Commitment to Health & Safety culture.
Proficiency in Microsoft Office Suite and related applications.
Demonstrated professionalism and adherence to confidentiality policies.
DFX Technical Services is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $110,000.00 - $140,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Fiber splicing: 5 years (Required)
- management: 1 year (Preferred)
- telecommunication construction: 3 years (Required)
- Long-haul / high count fiber splicing: 1 year (Required)
Language:
License/Certification:
- Driver's License (Required)
Willingness to travel:
Work Location: On the road
