Top 118 Helpdesk technician Jobs in Maryland

IT Support Tech
Cherry Bekaert —Annapolis Junction, MD
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
1d
Outreach Subject Matter Expert (SME)
CACI —Annapolis Junction, MD
- $84,900 - $178,400 a year
- Full-time
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Health insurance
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Systems Support Technician I
Luminis Health —Annapolis, MD
- $23.61 - $35.42 an hour
- Full-time
- Computer literacy
- Bachelor of Science
- Office
- AD&D insurance
- Paid holidays
PC Depot Technician I
R3 LLC —Frederick, MD
- $55,000 - $60,000 a year
- Computer Science
- Office
- Associate's degree
- Health insurance
- Dental insurance
Help Desk Technician
Planet Depos —Rockville, MD
- $24.04 - $27.00 an hour
- Monday to Friday
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Paid holidays
Tier 1 Helpdesk Technician
HUMAN TOUCH LLC —Silver Spring, MD
- $17.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Field Support Services Technician
CohnReznick —Bethesda, MD
- $69,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid time off
- Parental leave
9d
Help Desk / Field Support Technician
CyberLinx Solutions LLC —Annapolis Junction, MD
- Full-time
- Windows
- Entry level
Quick Apply
Helpdesk Technician
Digital Consultants, LLC —Bethesda, MD
- $60,000 - $73,000 a year
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
IT Helpdesk Technician
Empowering Minds Resource Center —Baltimore, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
IT Helpdesk Specialist
SURVICE Engineering Company —Belcamp, MD
- $20 - $25 an hour
- Part-time
- Office
- Windows
- Travel
- 401(k)
- Tuition reimbursement
Quick Apply
6d
Service Desk Support Specialist
Key Concepts Knowledgebase LLC —Bethesda, MD
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
Quick Apply
Help Desk Technician Tier 2
International Computer Sciences Inc —Annapolis, MD
- $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician - Helpdesk
H&H —Annapolis, MD
- Full-time
- Computer Science
- Mid-level
- Office
- 401(k)
Quick Apply
End User Support Technician Tier 2
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- Windows
Desktop Support Engineer (Dispatch /On-demand) – Rockville, Maryland
Axiom Technologies —Rockville, MD
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
7d
IT Support Technician III
Sierra Nevada Corporation —Hagerstown, MD
- $26.39 - $36.29 an hour
- Full-time
- Office
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
IT Support Technician I, II, and III (AV Support)
Community College of Baltimore County —Catonsville, MD
- $46,596 - $91,343 a year
- Full-time
- Classroom
- Microsoft Outlook
- Mid-level
- Free parking
- Paid jury duty
IT Operations Assistant
The Arc Montgomery County —Derwood, MD
- $41,097 - $43,177 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
5h

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helpdesk technician jobs near maryland

IT Support Tech

Cherry Bekaert -
Annapolis Junction, MD

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Endpoint Security Solutions
Network troubleshooting
IT user and group management
Incident management software
Windows
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Computer management
Incident management operations support
Customer support ticket management
Microsoft Teams
SharePoint
Desktop administration
Ticketing system technical support

Full Job Description

IT Support Technician
Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time
Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization seeking an IT Support Technician to support day-to-day technology operations for its U.S. office.
This role is ideal for a hands-on IT professional who enjoys troubleshooting technical issues, supporting end users, managing Microsoft 365 environments, and serving as a key point of contact for local IT operations. The position works closely with global technology teams and external partners to ensure reliable systems, strong user support, and seamless business operations.
About the Opportunity
As the primary IT support resource for the U.S. location, you will provide front-line technical support for hardware, software, networking, and business applications while helping maintain a productive and secure workplace technology environment. The role also serves as a liaison for Microsoft Dynamics 365 Business Central-related issues, coordinating with internal stakeholders and external vendors to drive resolution and system performance.
Responsibilities

Provide first-level IT support for hardware, software, user accounts, and workplace technology issues.
Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and mobile devices.
Manage device provisioning and deployment through MDM tools such as Microsoft Intune and Autopilot.
Maintain IT asset inventory and oversee hardware lifecycle management, including procurement, deployment, replacement, and disposal.
Administer Microsoft 365 services including user accounts, mailboxes, Teams, and SharePoint.
Coordinate onboarding and offboarding activities, including account provisioning and workstation setup.
Track incidents and service requests through ticketing and ITSM platforms.
Serve as the local point of contact for Microsoft Dynamics 365 Business Central support issues and coordinate resolution efforts.
Troubleshoot local network, VPN, printer, and connectivity issues.
Collaborate with global IT teams on technology standards, security initiatives, and system rollouts.

Qualifications

3-6 years of experience in IT support, help desk, desktop support, or a related role.
Associate degree, vocational training, or comparable IT experience.
Experience supporting users in a business environment.
Hands-on experience administering Microsoft 365, including user accounts, mailboxes, Teams, and SharePoint.
Experience with ticketing systems and ITSM platforms.
Strong troubleshooting abilities across hardware, software, and networking issues.
Experience with Windows operating systems and Microsoft technologies.
Knowledge of device deployment, lifecycle management, and endpoint support.
Ability to work independently while providing exceptional customer service.
Strong written and verbal communication skills.

Preferred Qualifications

Experience with Microsoft Dynamics 365 Business Central, Dynamics GP, or other ERP systems.
Familiarity with Microsoft Intune, Autopilot, or similar endpoint management tools.
Knowledge of networking concepts including TCP/IP, DNS, VPN, and Wi-Fi.
Experience supporting international teams or working across multiple time zones.
Experience coordinating with external IT vendors and service providers.

Additional Details

Primarily on-site position located in Annapolis Junction, MD.
Hybrid schedule offering one remote workday per week.
Opportunity to work closely with both local and global teams in a collaborative environment.
Competitive compensation and comprehensive benefits package.

Interested candidates should apply today for immediate consideration.

IND4

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Refine Your Search

helpdesk technician jobs in maryland

IT Support Tech

Outreach Subject Matter Expert (SME)

IT Support Technician I

Systems Support Technician I

PC Depot Technician I

Help Desk Technician

Tier 1 Helpdesk Technician

IT Field Support Services Technician

Help Desk / Field Support Technician

Helpdesk Technician

IT Helpdesk Technician

IT Helpdesk Specialist

Service Desk Support Specialist

Help Desk Technician Tier 2

IT Support Technician - Helpdesk

End User Support Technician Tier 2

Desktop Support Engineer (Dispatch /On-demand) – Rockville, Maryland

IT Support Technician III

IT Support Technician I, II, and III (AV Support)

IT Operations Assistant

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