Top 5 Membership coordinator Jobs in Maryland

Membership Coordinator
(c) Management, Inc., (CMI) —Rockville, MD
- $45,000 - $52,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Commuter assistance
- Health savings account
Membership Coordinator
TITLE Boxing - Columbia m.flats —Columbia, MD
- $17 an hour
- Part-time
- CPR Certification
- High school diploma or GED
- Organizational skills
- Employee discount
Quick Apply
Membership & Outreach Coordinator
Salisbury University —Salisbury, MD
- $20.51 - $23.00 an hour
- Online Application
- Customer service
- Mid-level
- 3 years
13d
Membership Coordinator
Boys & Girls Club of Frederick County —Frederick, MD
- $15 - $17 an hour
- Full-time
- Office
- Children
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Director of Membership Sales
Links at Perry Cabin —Saint Michaels, MD
- $65,000 a year
- Full-time
- English
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply

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Membership Coordinator
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Membership Coordinator

(c) Management, Inc., (CMI)
Rockville, MD

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Job Details

Full-time
$45,000 - $52,000 a year

Benefits

Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook

Full Job Description

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!

POSITION SUMMARY:

The Coordinator, Membership Services, supports the Manager, Membership Services, and the rest of the membership team by maintaining accurate membership data. They are responsible for monitoring and making updates based on daily, weekly, and monthly reports. They also receive updates and requests directly from members and take appropriate action. A key part of their role is ensuring member and non-member engagement data is reported and recorded in the customer relationship manager (CRM/database). They are frequently asked to assist with projects related to data cleaning, recruitment, and retention.

DUTIES & RESPONSIBILITIES

Respond to member inquiries and provide support by answering routine questions (including general email inbox).
Maintain and update contact and account records in the CRM, including reviewing and cleaning records as they are added to the system.
Participate in accurate and timely processing of membership data.
Support timely membership retention and recruitment payment reconciliation.
Track member and non-member engagement across all activities and interest codes through a tagging/badging system. Maintaining master tracking files, creating workflows, and uploading records as necessary.
Collaborate with Supervisor to make and recommend updates to CRM.
Support Supervisor in creating CRM SOPs, ensuring proper training, and monitoring use.
Participate in data-mining efforts to increase contacts for members and nonmembers, including working with staff to identify and cultivate member and nonmember contacts and utilizing external platforms.
Query database system to generate and publish membership reports and lists.
Assist with sending items to members as needed, including plaques, date plates, awards, renewal notices and other mailings.
Educate members and prospects on the value of association membership by articulating the benefits and opportunities available to members.
Participate in member engagement activities related to membership recruitment and retention, including outreach to members.
Provide a high-level of service to all clients and their members
Perform special assignments and other duties as directed by Supervisor or Director, Membership

REQUIRED QUALIFICATIONS & SKILLS

Bachelor’s degree or equivalent experience with emphasis in marketing, communication, business, or a similar field.
Demonstrated experience with success in delivering high-quality customer service.
Clear oral and written communication skills for correspondence with members and
Experience working with a membership database is preferred.
Position located in Rockville, MD, with a hybrid requirement for employees in the local area. Remote option may be considered for employees outside of the local area, with the expectation of coming into the office as needed 2-4 times per month.
Up to 5% travel
Ability to work independently with minimal supervision.
Ability to collaborate with staff and association members to achieve results.
Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Strict attention to detail
Strong organizational skills
Strong customer service skills
Analytical and strategic thinkers
Problem solvers and solution orientated
Professional home-office set-up to accommodate a flexible work schedule

Compensation Range:
$45,000 – $52,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience.

Benefits Overview:
We’re proud to offer a comprehensive benefits package, including:

Hybrid work schedule
Health insurance through Cigna (medical & dental)
Vision coverage through VSP
Pharmacy benefits through OptumRx
FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
401(k) and Roth 401(k) with company match
Pet discount program with PetAssure
Norton LifeLock identity theft protection
Employee Assistance Program (EAP) through NYLGBS
Fertility benefits through Progyny
Commuter benefits
Company-paid Short-Term and Long-Term Disability
Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options
Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
Discounts and rewards through BenefitHub

#LI-Hybrid

MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.

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membership coordinator jobs in maryland

Membership Coordinator

Membership Coordinator

Membership & Outreach Coordinator

Membership Coordinator

Director of Membership Sales

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