Pharmacy Services Supervisor - Remote US
Gainwell Technologies —Maryland
- $55,500 - $79,300 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Supervising experience
- Travel reimbursement
- Profit sharing
Customer Service and Billing Supervisor - Medical Equipment
Northern Pharmacy & Medical Equip Corp —Baltimore, MD
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
Quick Apply
Pharmacy Customer Service Representative
Apple Discount Drugs —Salisbury, MD
- $15 an hour
- Part-time
- 18 years or older
- Merchandising
- Ability to sit for extended periods
Quick Apply
4d
Lobby CSR Medical Equipment
Northern Pharmacy & Medical Equip Corp —Baltimore, MD
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Reliable transportation
- Disability insurance
- Health insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Lutherville-Timonium, MD
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
7d

Discover related jobs

Based on your search for pharmacy customer service jobs.

Pharmacy Technician - Refill Calls
Shields Health Solutions —Baltimore, MD
You will answer calls, make refill calls, and guide patients through the refill process. Answer inbound and/or outbound patient and pharmacy calls.
$19 - $22 an hour
Quick Apply
Clinical Pharmacist (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
Educate members on medication use, adherence strategies, and disease state management. The Clinical Pharmacist will be part of the Quality/Stars Pharmacy…
$120,240 - $214,929 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Pharmacy Customer Service Associate
Walgreens —Columbus, OH
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. With a 30-hour work week.
$16 - $18 an hour
Customer Service Pharmacy Technician
CITYWIDE RX LLC —Columbus, OH
Great telephone etiquette a must. Knowledge of brand name and generic medications. Competitive Pay | Stable Schedule | Career Growth. 401(k) with company match.
$16 - $22 an hour
Quick Apply
6d

Show more jobs in cities nearby

I want to receive the latest job alert for pharmacy customer service in maryland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

pharmacy customer service jobs near maryland

Pharmacy Manager jobs in Maryland

Customer Service Representative jobs in Salisbury, MD

Customer Service Representative jobs in Baltimore, MD

Customer Service Supervisor jobs in Providence, RI

Customer Service Supervisor jobs in Oklahoma City, OK

Customer Service Supervisor jobs in Chicago, IL

Customer Service Supervisor jobs in Wichita, KS

Lab Supervisor jobs in New York, NY

Production Supervisor jobs in San Antonio, TX

Pharmacy Manager jobs in Morgantown, WV

Pharmacy Manager jobs in Asheville, NC

Pharmacy Manager jobs in Coral Springs, FL

Remote Pharmacy jobs in New Jersey

Pharmacy Technician jobs in New Hampshire

Director Of Pharmacy Operations jobs in Seattle, WA

Pharmacy Manager jobs in Newport Beach, CA

Customer Service Representative jobs in Castle Rock, CO

Customer Service Representative jobs in Florence, KY

Customer Service jobs in Riverview, FL

Customer Service Representative jobs in San Diego, CA

Pharmacy Services Supervisor - Remote US

Gainwell Technologies -
Maryland

Apply Now

Job Details

Full-time
$55,500 - $79,300 a year

Benefits

Travel reimbursement
Profit sharing
Stock options
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Quality control experience within healthcare industry
Team leadership
Metrics Reporting
Staffing management

Full Job Description

Pharmacy Services Supervisor - Remote US

Date: Jul 23, 2026

Location:

Any city, MD, US, 99999

Req ID: 36587

Work Mode: Virtual (Exception only)

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

As a Pharmacy Services Supervisor at Gainwell Technologies, you will lead pharmacy operations teams supporting Medicaid and Pharmacy Benefit Management (PBM) programs. This role is responsible for ensuring operational excellence across provider and member support, prior authorization services, pharmacy claims operations, quality initiatives, and service delivery while maintaining compliance with contractual requirements, service level agreements, and regulatory standards.

Your role in our mission

Supervise daily pharmacy operations supporting provider and member call center services, prior authorization functions, pharmacy claims review activities, and related operational workflows.
Lead, coach, develop, and evaluate team members while overseeing hiring, onboarding, training, performance management, and employee development activities.
Monitor productivity, quality, attendance, staffing levels, KPIs, SLAs, and operational performance metrics to ensure contractual obligations are consistently achieved.
Collaborate with pharmacy leadership, quality teams, training staff, clients, and business partners to support process improvements, operational initiatives, and compliance requirements.
Support reporting, audit readiness, documentation maintenance, issue resolution, and special projects while fostering a culture of accountability, service excellence, and continuous improvement.

What we're looking for

3+ years of experience in managed care, Medicaid, PBM, pharmacy operations, healthcare call center operations, prior authorization, or related healthcare environments.
2+ years of leadership experience supervising, coaching, mentoring, training, or managing operational teams.
Experience managing performance metrics, productivity goals, quality standards, KPIs, SLAs, staffing levels, and operational reporting.
Strong working knowledge of Microsoft Office Suite, including Excel, reporting tools, and operational systems.
Experience supporting Medicaid pharmacy claims processing, prior authorization programs, pharmacy operations, or healthcare services preferred.

What you should expect in this role

Remote work environment supporting Medicaid and PBM pharmacy operations.
Fast-paced operational setting focused on quality, compliance, productivity, and service excellence.
Collaboration with pharmacy leadership, quality teams, training personnel, clients, and cross-functional business partners.
Opportunity to lead operational initiatives and develop high-performing teams.
Comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and company-observed holidays.

This posting is intended to build a strong pool of qualified candidates with an expected start date in August 2026. We will be actively reviewing applications and coordinating screening calls and interviews.

#LI-REMOTE
#LI-JT1

The pay range for this position is $55,500.00 - $79,300.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Apply Now

Refine Your Search

pharmacy customer service jobs in maryland

Pharmacy Services Supervisor - Remote US

Customer Service and Billing Supervisor - Medical Equipment

Pharmacy Customer Service Representative

Lobby CSR Medical Equipment

Pharmacy Customer Service Associate

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for pharmacy customer service in maryland

Related Searches

Explore jobs in more locations

Pharmacy Services Supervisor - Remote US

Job Seeker Tools

Employer Tools

Browse

Stay Connected