Top 1349 Quality liaison Jobs in Maryland

Manager - Card Services
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $67,415 - $101,175 a year
- Full-time
- Hybrid work
- Analysis skills
- Senior level
- Leadership
- Disability insurance
- Health insurance
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Assistant Principal / School Administrator – Special Education
Chimes International LTD —Baltimore, MD
- $90,000 a year
- Monday to Friday
- School experience
- Classroom
- Master's degree
- Paid training
- 403(b) matching
Unarmed Security Guard III (Site Supervisor)
E Logic —Rockville, MD
- From $55,000 a year
- Full-time
- CPR Certification
- 5 years
- English
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Applicant Services Supervisor
Confidential Company —Rockville, MD
- From $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Supervising experience
- Health insurance
- Dental insurance
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Sales Liaison - Baltimore, Maryland
HomeCentris Healthcare —Owings Mills, MD
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Travel
Quality Practice Liaison (Must be licensed in Arizona or Multi-State)
CVS Health —Maryland
- $54,095 - $155,538 a year
- Full-time
- Remote
- Nursing
- Microsoft Outlook
- RN License
- Health insurance
- Dental insurance
6d
FOIA Consultant III
Akima, LLC —Bethesda, MD
- $123,000 - $133,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Supervising experience
- Health insurance
- Dental insurance
5d
Tribal Liaison
JBS International —North Bethesda, MD
- Full-time
- Ability to lift 50 pounds
- Children
- Travel
Quick Apply
Billing Associate
WSSC Water —Laurel, MD
- $31.98 - $54.37 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Research
HBCU Liaison (PROGRAM MANAGER I)
State of Maryland - Maryland Higher Education Commission —Baltimore, MD
- $81,750 - $128,924 a year
- Full-time
- Research
- Office
- Master's degree
14d
EMR Coordinator / Process Coordinator
U.S. Dermatology Partners —Silver Spring, MD
- $25 - $32 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
Quick Apply
Life Enrichment Coordinator
Village Crossing at Worman's Mill —Frederick, MD
- $18.00 - $19.50 an hour
- Per diem
- Hospitality
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
FOIA Analyst
Contact Government Services, LLC —Rockville, MD
- $75,000 - $125,000 a year
- Full-time
- Remote
- 6 years
- English
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Patient Transport Liaison, Evening
University of Maryland Medical System —Towson, MD
- Full-time
- Hospital
- BLS Certification
- High school diploma or GED
Clinical Quality Value Analysis Coordinator
University of Maryland Medical System —Linthicum Heights, MD
- $38.67 - $58.05 an hour
- Full-time
- Nursing
- Microsoft Excel
- Mid-level
11d
Publisher
AIP Publishing —Baltimore, MD
- $70,000 - $110,000 a year
- Residential
- Continuous improvement
- Travel
- Health insurance
- Dental insurance
Senior Insider Threat Liaison Analyst
PKH Enterprises —Chevy Chase, MD
- Multiple hires
- 5 years
- Military
- Training & development
- Disability insurance
- Health insurance
Community Outreach Liaison
Blossom ABA Therapy —Baltimore, MD
- $55,000 - $70,000 a year
- Full-time
- Marketing
- Mid-level
- Driver's License
Quick Apply
Knowledge Portfolio Manager (Program Manager-II), Grade N25
Montgomery County Government —Rockville, MD
- $85,937 - $137,907 a year
- Email
- 5 years
- Pass drug screening
- Mid-level
- Wellness program
- Paid parental leave
1d
Patient Coordinator
Guidehouse Digital, LLC —Bethesda, MD
- $56,000 - $94,000 a year
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Commuter assistance
- Health savings account
1d

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quality liaison jobs near maryland

Manager - Card Services

Municipal Employees Credit Union of Baltimore, Inc. -
Baltimore, MD

Quick Apply

Job Details

Full-time
$67,415 - $101,175 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Analysis skills
Senior level
Leadership

Full Job Description

COMPANY SUMMARY:

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.

MECU’s success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.

WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.

Position Summary:

Provides daily management and support for all activities (consumer and business) in debit and credit card servicing and operations including service delivery, financial settlement, reconciliation, and account maintenance. The manager will perform staff development, conduct performance reviews and develop higher levels of expertise in the staff through training and education. This position will provide overall guidance and support for systems including fraud detection and protection, dispute processing and member experience within the channel. Perform periodic review of system access (for various systems) for internal team members. Maintains current in-depth knowledge of debit/credit processes Visa guidelines, Regulation Z, Regulation E, and other Federal Regulations that govern cards operations.

This role serves as a cards expert and administrator for responsible systems. Ensures compliance with federal/state regulation and Credit Union policies and procedures. Executes and monitors all respective internal controls, ensuring efficient/effective activities that support the Credit Union's objectives, while adhering to applicable laws, regulations and Credit Union policies in promoting fiscal responsibility to benefit our members.

Directs staff to include training, timekeeping function, coaching, performance reviews and setting of goals. Helps maintain a cohesive working relationship with departments outside of the area. Coordinates within the unit to ensure that the team is familiarized with company standards, lending policies and procedures and escalate issues that cannot be resolved. Uses sound judgment when to escalate issues. Keeps business unit management informed of staff accomplishments, issues and status.

Essential Duties and Responsibilities:

Oversee daily card operations including settlement, reconciliation, and exception processing
Serve as primary liaison for fraud strategy and vendor partnership (Velera Enhanced Fraud Services)
Monitor fraud trends and implement loss mitigation strategies
Ensure compliance with Regulation E, Regulation Z, and card network rules
Lead dispute processing and resolution activities
Develop and manage team performance, training, and succession planning
Establish and monitor KPIs and service levels
Support strategic initiatives (Zelle, RTP, payments modernization)
Provide input for department dashboards and KPIs
Support internal audit and examiner requests
Supports other duties as assigned, ensuring timely resolution of escalations and service levels are met for the department. Perform other duties as assigned or requested.

Qualifications:

Required:

Strong knowledge of Regulation E and Regulation Z
Ability to analyze transaction patterns and risk indicators
Excellent documentation and decision-writing skills
Ability to handle escalated member situations
Dispute case management
Strong analytical, leadership, and decision-making skills
Prior experience as team lead, supervisor, or manager in a cards operations area
Knowledge of card fraud schemes
High school diploma or equivalent

Preferred:

Bachelor’s degree
Experience with:
Zelle disputes
- Fraud case management systems (Centrix, Verafin, etc.)
- Digital banking platforms
Fiserv DNA core banking system
Velera card management platform
Knowledge of Visa Network
CAFP — Certified AML and Fraud Professional
Payments Risk Professional (PRP)

Competencies Required:

Operational Management
Leadership Development
Time Management
Analysis
Communication
Influence
Problem Solving
Flexibility
Teambuilding
Conflict Management
Financial Management
Human Capital
Creativity/Innovation

COMPENSATION:

Salary Range, depending on experience and qualifications

$67,415 - $101,175

Benefits at MECU Credit Union:

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:

Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
Tuition Assistance: Continue your education and professional development with our tuition assistance program.
Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
Parking Discounts: Enjoy discounted parking to make commuting easier.
Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.

Join MECU and enjoy benefits that truly support you and your family.

Work Location and Physical Demands:

This position is located at Corporate Headquarters. Employees in this role may apply for a hybrid work schedule after the successful completion of their 90-day conditional period. Approval is subject to performance, department needs, and manager’s discretion.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25-pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MECU is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.

#MECU123

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Refine Your Search

quality liaison jobs in maryland

Manager - Card Services

Assistant Principal / School Administrator – Special Education

Unarmed Security Guard III (Site Supervisor)

Applicant Services Supervisor

Sales Liaison - Baltimore, Maryland

Quality Practice Liaison (Must be licensed in Arizona or Multi-State)

FOIA Consultant III

Tribal Liaison

Billing Associate

HBCU Liaison (PROGRAM MANAGER I)

EMR Coordinator / Process Coordinator

Life Enrichment Coordinator

FOIA Analyst

Patient Transport Liaison, Evening

Clinical Quality Value Analysis Coordinator

Publisher

Senior Insider Threat Liaison Analyst

Community Outreach Liaison

Knowledge Portfolio Manager (Program Manager-II), Grade N25

Patient Coordinator

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