Plumbing Division Manager
Advanced Indoor Resources, LLC (A.I.R.)
Location: Baltimore, Maryland
Employment Type: Full-Time
Classification: Exempt
Reporting Structure: P&L Ownership
About A.I.R.
Advanced Indoor Resources (A.I.R.) is one of Baltimore’s fastest-growing mechanical services companies. We integrate HVAC, Plumbing, and Building Automation Controls into one seamless client experience through our proprietary VisionAIR™ platform.
At A.I.R., we do not operate in silos. Our divisions work together to deliver healthier, smarter, and more cost-effective buildings for our clients.
Position Summary
A.I.R. is seeking a highly motivated, sales-driven Plumbing Division Manager to lead and grow our expanding Plumbing Division.
This is not a traditional plumbing management role. We are looking for a leader who understands that modern commercial plumbing extends far beyond pipes and fixtures—it encompasses building health, preventative maintenance, technology integration, water resiliency, and long-term strategic partnerships.
The ideal candidate will bring:
- Deep hands-on plumbing expertise
- Strong business development capabilities
- Proven leadership and management experience
- The ability to mentor and develop high-performing teams
- A demonstrated track record of growing revenue and profitability
This individual must be prepared to step in immediately, support technicians in solving complex building issues, represent A.I.R. professionally with facility directors and property managers, and actively build the division’s client base through sales and relationship development.
Three Things That Define This Role1. Mechanical Authority
Deep, hands-on plumbing expertise with the ability to:
- Walk a job site and diagnose issues alongside technicians
- Provide credible solutions to complex plumbing challenges
- Speak confidently with clients about commercial building systems
2. Technology-Forward Mindset
Comfortable leveraging:
- Field Service Management (FSM) platforms
- IoT-enabled building systems
- Data-driven operational tools
This leader embraces technology to improve efficiency, service delivery, and market differentiation.
3. Growth Driver
An active business developer who sees:
- Every service call as a relationship opportunity
- Every relationship as a revenue opportunity
Success is measured by growth in clients, contracts, revenue, and team size.
Key ResponsibilitiesDivision Leadership & Operations
- Lead all division operations, including service, maintenance, repairs, project work, and client relationships.
- Direct day-to-day field operations through the Service Coordinator, including scheduling, technician utilization, and coordination of emergency, maintenance, installation, and upgrade work.
- Drive technology adoption and operational proficiency throughout the team.
- Recruit, mentor, and develop a high-performing plumbing team focused on accountability, technical excellence, and growth.
- Conduct weekly team meetings and annual performance reviews.
- Utilize A.I.R.’s training center to support in-house technician development.
- Promote and maintain a safety-first culture across all work environments, including the shop, transit, and customer sites.
Business Development
- Drive division growth through networking, strategic relationship building, and client development.
- Cultivate relationships with:
- Property Managers
- Facility Directors
- Building Owners
- Commercial Real Estate Professionals
- Develop and execute sales strategies targeting:
- Commercial Office Buildings
- Healthcare Facilities
- Educational Institutions
- Government and Institutional Facilities
- Hospitality Properties
- Industrial Facilities
- Mixed-Use Developments
- Develop long-term maintenance agreements and recurring service contracts.
- Identify and pursue capital improvement opportunities.
- Expand client relationships across A.I.R.’s HVAC, Plumbing, and Building Automation Controls divisions.
- Collaborate with estimating and sales teams to ensure rapid proposal turnaround and strong close rates.
- Represent A.I.R. professionally at industry events and throughout the Baltimore market.
Financial Accountability
The Plumbing Division Manager will own the division’s financial performance, including:
- Profit & Loss (P&L) management
- Gross margin performance
- Labor utilization
- Budget adherence
- Revenue growth
- Operational efficiency
Technical Scope of Oversight
The Plumbing Division Manager will oversee:
Preventative Maintenance Programs
- PM strategy development
- Asset lifecycle planning
- Facility asset management
Commercial Plumbing Service & Repair
- Domestic water systems
- Drain, waste, and vent systems
- Pump systems
- Water heaters
- Boilers
Plumbing System Audits & Capital Planning
- Asset inventories
- Condition assessments
- Budget forecasting
- Replacement planning
Backflow Testing & Certification
- Testing oversight
- Regulatory compliance
- Reporting requirements
Drain Cleaning & Sewer Infrastructure
- Hydro jetting operations
- Video inspections
- Sewer diagnostics
Grease Trap & Wastewater Services
- Grease trap maintenance
- Yellow grease reimbursement programs
- Commercial kitchen plumbing systems
Welding & Pipefitting
- Commercial pipefitting
- Hydronic piping systems
- Mechanical room piping
- Welding oversight
Water Damage & Flood Prevention
- Emergency water response
- Flood mitigation
- Smart-building monitoring integration
Client Verticals
- Commercial Office
- Healthcare
- Education
- Institutional
- Hospitality
- Industrial
- Mixed-Use Facilities
- Property Management
Experience & QualificationsRequired
- Minimum 10 years of commercial plumbing experience
- Prior plumbing division, department, or project management experience
- Proven business development and sales success
- Experience managing technicians, subcontractors, and office personnel
- Strong understanding of commercial building systems and facility management
- Experience working with:
- Property Management Firms
- Healthcare Facilities
- Educational Institutions
- Commercial Real Estate Portfolios
- Strong leadership, communication, and organizational skills
- Familiarity with the Baltimore metropolitan market and surrounding counties
- Technology-forward mindset with experience using FSM platforms
Licenses & CertificationsRequired (One or Both)
- Maryland Master Plumber License (strongly preferred)
- Maryland Journeyman Plumber License with 5–10+ years of commercial management experience
Preferred
- Backflow Prevention Certification (ASSE 5110 or Maryland-recognized equivalent)
- Active PHCC membership or other trade association affiliation
- OSHA 30-Hour Certification (Construction or General Industry)
Bonus Qualifications
- FSM Platform Certification (ServiceTrade, FieldEdge, or equivalent)
- Building Automation Systems (BAS) or IoT experience
- Honeywell
- Johnson Controls
- Trane
- Similar platforms
Compensation & Benefits
A.I.R. offers a highly competitive compensation and benefits package:
Compensation
- Base Salary: $130,000+ annually
- Performance-based growth opportunities
BenefitsHealth Insurance
- Medical, Dental, and Vision coverage
- 100% company-paid for employee and family
- CareFirst Blue Choice Advantage plan
- Company-paid deductibles
- Employee responsible only for co-pays
Retirement
- 401(k) plan
- Dollar-for-dollar company match up to 7% of base compensation
Paid Time Off
- 20 days PTO annually
- Accrued throughout the year
Holidays
- 8 paid holidays
- 2 additional half-day holidays
Insurance & Disability
- Company-paid term life insurance
- Company-paid short-term disability
- Company-paid long-term disability
Vehicle
- Company vehicle or vehicle allowance (employee choice)
- Company gas card included
Technology
- Company-provided cell phone
- Company-provided laptop
A.I.R. Core Values
We expect every leader at A.I.R. to model and reinforce our core values:
Care
We care deeply about our clients, our team members, and the buildings we serve.
Clarity
We communicate honestly, set clear expectations, and follow through on commitments.
Communication
We keep clients informed, teams aligned, and challenges visible so solutions can happen quickly.
Pay: $130,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Commercial Management : 5 years (Required)
- Commercial plumbing: 5 years (Required)
License/Certification:
- Maryland Journeyman Plumber License (Required)
- Maryland Master Plumber License (Preferred)
Work Location: In person
