JOB SUMMARY:
The purpose of the Fire Alarm Technician position is to install, troubleshoot, service and repair fire alarm systems, and other fire and life safety products with minimal supervision.
ESSENTIAL JOB DUTIES:
- Troubleshoot fire alarm systems to determine faults, including ground faults.
- Repair or replace damaged fire alarm components such as FACP, power supplies, and alarm‑initiating devices.
- Demonstrate knowledge of various manufacturers’ clean agent and high‑pressure suppression systems.
- Properly use tools and test equipment (e.g., multimeter, megger, programming laptop, lifts) to repair or replace fire alarm and suppression components.
- Maintain comprehensive working knowledge of fire alarm codes and standards.
- Apply programming and software skills across multiple fire alarm platforms when removing or replacing components.
- Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
- Communicate professionally with internal and external customers and offsite monitoring companies.
- Arrive punctually to assigned work locations and complete scheduled projects in a timely manner.
- Use Field Service Lightning to track work orders, materials, and time on the job.
- Complete all required documentation on work orders.
- Understand and follow SFP’s Safety Program, SDS Book, and Hazard Communication Program. Participate in weekly toolbox talks and maintain awareness of all safety documentation for each project.
- Maintain company‑provided vehicle in clean and compliant condition.
- Participate in on‑call rotation as required to support emergency service requests.
- Attend periodic seminars and training sessions to stay current with technology, codes, and standards.
- Train service technician trainees in applicable fire protection tasks.
- Perform other duties as assigned.
QUALIFICATIONS
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
- High School Diploma or equivalent, required.
- NICET or state specific certification, preferred.
Experience, Knowledge, Skill Requirements:
- 2 years’ experience in Fire Life Safety Industry experience, specifically in Fire Alarm, required.
- NICET Level 1 Fire Alarm Certification, strongly preferred
Communication Skills:
- Must have the ability to effectively read, write and communicate in English with employees and customers.
Systems and Software Skills:
- 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
- 2 years of professional computer skills, preferred
Other Qualifications:
- Valid driver’s license with acceptable driving record required.
- Must be able to comply with SFP’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
- Occasional travel up to 20%.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
Reasonable accommodation may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift >50lbs, reach above and below shoulders, stand and walk for extended periods of time. Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasionally be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.
Work Environment:
Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-JC2
Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you!
Summit Fire Protection, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customer across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. Summit Fire Protection is a dynamic organization with endless growth opportunities spanning over 25 locations in more than 8 states.
Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire Protection supports trade skills and workforce development. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire Protection supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be theEmployer of Choicefor highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.
Benefits
Summit Fire Protection offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with anindustry leadingand affordable benefits package for eligible employees. Our benefits package includes:
- Paid Vacation and Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan with Company Match
- Flexible Spending Accounts
- Long-Term Disability – Employer Paid
- Short-Term Disability – Employer Paid
- Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
- Life Insurance for Team Members and Dependents
- Employee Assistance Program
- Employee Referral Program
Our Core Values
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- We arePASSIONATEabout life safety
- We haveINTEGRITY(Do the right thing)
- We work inPARTNERSHIPwith our customers and community
- We constantly strive forOPERATIONAL EXCELLENCE(Do things right)
Summit Fire Protection participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire Protection is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
