Top 35 Laser systems engineer Jobs in Massachusetts

Manufacturing Engineering Supervisor - Laser Systems Repair
IPG Photonics —Oxford, MA
- $70,550 - $97,359 a year
- Mid-level
- Office
- Travel
- Health savings account
- AD&D insurance
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Sr. Process Engineer, NPI
Johnson Controls —Burlington, MA
- $97,000 - $162,000 a year
- Full-time
- Bachelor of Science
- 3 years
- Doctor of Philosophy
- Paid holidays
- Health insurance
Quick Apply
Laser Systems Engineer
QuEra Computing, Inc. —Boston, MA
- $128,000 - $208,000 a year
- Bachelor of Science
- Doctor of Philosophy
- Senior level
Optical Engineer
Teradyne —North Reading, MA
- $69,300 - $111,000 a year
- Research
- Master's degree
- Analysis skills
- Paid holidays
- Disability insurance
Flow Cytometry Systems Engineer
nomic —Boston, MA
- Full-time
- Up to 50% travel
- Travel
- In-person
Communication Systems Engineer
KBR —Lexington, MA
- $121,100 - $181,600 a year
- Full-time
- 6 years
- Data analysis skills
- Bachelor's degree
3d
Computer Engineer Development of RF and Digital Systems
MIT Lincoln Laboratory —Lexington, MA
- $100,200 - $150,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Laboratory experience
- Health insurance
- Dental insurance
Optical Systems Engineer
Teradyne —North Reading, MA
- $111,300 - $178,200 a year
- Research
- Master's degree
- Analysis skills
- Paid holidays
- Disability insurance
Computer Engineer Development of RF and Digital Systems
MIT Lincoln Laboratory —Lexington, MA
- $116,400 - $182,200 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Senior Test Engineer - LabVIEW Software (Automated Test Systems)
Excelitas Technologies —Billerica, MA
- $120,000 - $190,000 a year
- System design
- SQL
- Analysis skills
4d
Staff / Principal Automated Systems Engineer
Lila Sciences —Cambridge, MA
- $163,400 - $228,000 a year
- Plumbing
- Senior level
- Leadership
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Senior Manufacturing Engineer, Battery Systems
Anduril Industries —Quincy, MA
- $129,000 - $171,000 a year
- Email
- Oracle
- Mentoring
- Senior level
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Systems Engineer
General Atomics —Acton, MA
- $105,890 - $189,545 a year
- Full-time
- 7 years
- Management
- Engineering
- Relocation assistance
Quality Systems Engineer
VulcanForms Inc. —Devens, MA
- $75,413 - $103,692 a year
- Full-time
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Senior Product Development Engineer -Mechanical Engineering
Haemonetics Corp. —Boston, MA
- $78,400 - $133,400 a year
- Full-time
- Analysis skills
- Mentoring
- Senior level
- Employee stock purchase plan
- Paid holidays
Systems Engineer, Electrical
General Atomics —Acton, MA
- $105,890 - $189,545 a year
- Full-time
- 7 years
- Engineering
- Analysis skills
- Relocation assistance
Associate Staff - Straylight Analysis (Optical Engineering Group)
MIT Lincoln Laboratory —Lexington, MA
- $116,400 - $182,200 a year
- Master's degree
- Analysis skills
- Doctor of Philosophy
- Health insurance
- Dental insurance
10d
Manufacturing Systems Engineer, Medical
VulcanForms Inc. —Devens, MA
- $76,600 - $105,300 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Systems Engineer, Test Planning and Execution
General Atomics —Acton, MA
- $98,100 - $171,398 a year
- Full-time
- Management
- Engineering
- Assembly
- Relocation assistance
Manufacturing Systems Engineer, Consumer Technology
VulcanForms Inc. —Devens, MA
- $76,600 - $105,300 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply

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laser systems engineer jobs near massachusetts

Manufacturing Engineering Supervisor - Laser Systems Repair

IPG Photonics -
Oxford, MA

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Job Details

$70,550 - $97,359 a year

Benefits

Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Paid sick time
Pet insurance

Qualifications

Managing technical support teams
Stakeholder engagement
Staff supervision
Team supervision
Managing teams in a customer support role
Phone communication
Workplace dispute resolution
Managing clients in a customer support role
Data interpretation
Customer support
Managing projects
Productivity software
Task assignment
Negotiation in dispute resolution
Technical Proficiency

Full Job Description

IPG Photonics is seeking a highly motivated and experienced individual to fill a critical role in the factory repair of IPG lasers, leading a team of technicians to fulfill the repairs.

IPG Photonics is a global leader and innovator of fiber laser technology. Our fiber laser technology is a significant enabler for our customers to revolutionize and disrupt a range of industries, including materials processing, high-tech electronics, advanced battery technology, automotive, aerospace, medical, and defense. The IPG Laser Systems group empowers its customers with powerful, reliable, and energy-efficient solutions.

Responsibilities

Supervisory leadership:

Monitor team's performance metrics and identify areas for improvement and implement corrective actions as needed.
Foster a customer-centric culture within the repair center team, emphasizing responsiveness, accuracy, and high-quality repairs.

Repair Center Oversight:

Manage and oversee the repair center operations, including diagnosing and repairing product issues, managing spare parts inventory, and ensuring timely completion of repairs.
Collaborate with technical experts and engineers to troubleshoot complex product issues and develop effective repair solutions.
Implement quality control measures to ensure repaired products meet company standards and customer expectations.

Service-related Activities Oversight:

Provide direct customer communications, updates and support customer escalations.
Maintain the technical knowledge database and know-how for lasers within the repair center's area of responsibility. Be the go-to person for customers and colleagues for all assigned laser products.
Coordinate and oversee all service-related activities, including warranty claims processing, product replacements, and service contract management.
Ensure compliance with service policies, procedures, and documentation to ensure that IPG follows industry regulations and company standards.
Collaborate with cross-functional teams, including product development, engineering, and quality assurance, to identify and address recurring product issues and improve product reliability.
Drive assigned continuous improvement initiatives to enhance service efficiency, reduce costs, and increase customer satisfaction.

Requirements:

Education and Experience

Associate's degree, technical certificate/degree, or technical equivalent
3-5 years laser, photonics or other sophisticated capital equipment field service experience

Required Abilities:

Proven experience in customer support or technical support management, preferably in a product-based industry.
Strong organizational skills with the ability to effectively prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Excellent leadership and management abilities, with a focus on fostering teamwork, accountability, and continuous improvement.
Technical aptitude and understanding of product design, engineering principles, and troubleshooting methodologies.
Excellent communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders at all levels.
Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency and customer satisfaction.
Commitment to delivering exceptional customer service and a passion for continuously improving the customer experience.
Excellent interpersonal, negotiation, and conflict resolution skills.
Ability to prioritize tasks and to delegate them when appropriate.
Proficient with Microsoft Office Suite or related software.

Physical Requirements

Prolonged periods of sitting and working on a computer.
Ability to communicate effectively in person, by telephone, and through virtual communication platforms.
Must be able to lift up to 15 pounds regularly and up to 25 pounds occasionally.
Ability to move throughout office, manufacturing, and customer environments.
Ability to travel domestically, including extended periods of sitting during transportation.

Work Environment

This is a 100% on-site Position
The work environment is primarily a service repair depot, setting with occasional exposure to offices, warehouses and production environments. Appropriate personal protective equipment (PPE) may be required when visiting operational facilities.

IND789

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Req Benefits: Pay Range: The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation: Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as Applicable Benefits Provided: All Regular* US employees receive: Paid vacation time accrued based on years of service Paid sick time 12 (twelve) Paid Holidays Each Calendar Year *Prorated for reduced hour schedules Additional Benefits Offered: IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&D Insurance Short-term and Long-term Disability insurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Parental Bonding Leave Bright Horizons Backup Care Bright Horizons College Coach *Benefits eligibility may differ by program for reduced hour schedules. Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply.
Compensation: MA: $70,550 - 97,359

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Refine Your Search

laser systems engineer jobs in massachusetts

Manufacturing Engineering Supervisor - Laser Systems Repair

Sr. Process Engineer, NPI

Laser Systems Engineer

Optical Engineer

Flow Cytometry Systems Engineer

Communication Systems Engineer

Computer Engineer Development of RF and Digital Systems

Optical Systems Engineer

Computer Engineer Development of RF and Digital Systems

Senior Test Engineer - LabVIEW Software (Automated Test Systems)

Staff / Principal Automated Systems Engineer

Senior Manufacturing Engineer, Battery Systems

Systems Engineer

Quality Systems Engineer

Senior Product Development Engineer -Mechanical Engineering

Systems Engineer, Electrical

Associate Staff - Straylight Analysis (Optical Engineering Group)

Manufacturing Systems Engineer, Medical

Systems Engineer, Test Planning and Execution

Manufacturing Systems Engineer, Consumer Technology

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