Top 22 Phone operator Jobs in Massachusetts

PBX Telephone Operator
Ocean Edge Resort & Golf Club —Brewster, MA
- From $16 an hour
- Part-time
- Computer literacy
- Basic math
- English
Quick Apply
Communications Agent
Marriott International, Inc —Boston, MA
- $31.98 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Switchboard Operator
Signature Healthcare —Brockton, MA
- $19 - $23 an hour
- Part-time
- English
- Hospital experience
- Entry level
Quick Apply
Switchboard Operator
Cape Cod Healthcare —Hyannis, MA
- $20.51 - $33.69 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
SAH Switchboard Operator
Brown University Health —Fall River, MA
- $17.33 - $25.26 an hour
- Night shift
- Hospital
- High school diploma or GED
- Typing
- On-the-job training
Switchboard Operator
Beth Israel Lahey Health —Plymouth, MA
- $17.69 - $29.77 an hour
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Hospital
Telecommunications Operator
Beth Israel Lahey Health —Beverly, MA
- $17.00 - $22.88 an hour
- Call employer
- Hospital
- High school diploma or GED
- Medical terminology
Switchboard Operator
Holyoke Medical Center —Holyoke, MA
- $17.76 - $23.80 an hour
- Per diem
- Hospital
- English
- High school diploma or GED
Switchboard Operator
UMass Memorial Health —Milford, MA
- $15 - $27 an hour
- 8 hour shift
- Office
- High school diploma or GED
- Typing
8d
Telecommunications Operator
VPNE Parking Solutions —Burlington, MA
- $20 an hour
- Full-time
- 18 years or older
- Hospital
- English
Quick Apply
Call Center Operator - (Cape Verdean Creole, Spanish, Portuguese )
BROCKTON NEIGHBORHOOD HEALTH CENTER INC —Brockton, MA
- $17.75 - $24.00 an hour
- Part-time
- Spanish
- High school diploma or GED
- Communication skills
Quick Apply
MH Switchboard Operator
Brown University Health —Taunton, MA
- $17.33 - $25.26 an hour
- Part-time
- Hospital
- Office
- High school diploma or GED
Front Desk Receptionist (Weekends) - Per Diem
HRI Hospital —Brookline, MA
- $19.45 - $25.41 an hour
- Part-time
- High school diploma or GED
- Typing
- In-person
- Free parking
- Employee assistance program
Quick Apply
9d
Telephone Operator - Full Time (Rotating Schedule, 2nd Shift)
Tufts Medicine —Lowell, MA
- $17.57 - $21.96 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Customer Service Representative / Inbound Call Center
South Shore Health —Weymouth, MA
- $16.16 - $21.75 an hour
- Part-time
- Hospital
- Windows
- Typing
- Paid holidays
Switchboard Operator Lead - 3:00 PM – 11:30 PM
Boston Medical Center —Brighton, MA
- $16.71 - $24.83 an hour
- Full-time
- Management
- Hospital
- Mid-level
- Health insurance
- Dental insurance
Telecommunications Operator
Massachusetts Eye and Ear Infirmary —Boston, MA
- $17.71 - $22.15 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
1d

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Inbound Answering Service Operator
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Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
Full-Time PBX - Telephone Operator
Hyatt Regency Columbus —Columbus, OH
Responsible for answering incoming calls to the Hyatt Regency Columbus and must have good typing skills, a positive attitude and excellent phone demeanor.
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PBX Telephone Operator

Ocean Edge Resort & Golf Club
Brewster, MA

Quick Apply

Job Details

Part-time
From $16 an hour

Qualifications

Computer operation
Guest relations
Computer literacy
Basic math
English
Computer skills
Multi-line phone systems

Full Job Description

The PBX Operator is focused on providing efficient and guest focused service. In this position, you will have a direct impact on the overall experience of our guests and be responsible for ensuring 100% satisfaction for every telephone call received.

Overview

The PBX Operator answers calls originating from external and internal sources; directs caller to appropriate extension, room, or department; verifies last name of guest for all room calls; and assists guests with directions or other required information.

The incumbent will handle all incoming urgent matters or emergencies for the guests and Resort. She/he will work with Resort management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies.

The successful candidate must have a friendly and welcoming attitude and demeanor. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast-paced environment.

Job Requirements

Ability to accurately compute mathematical calculations.
Ability to clearly and pleasantly communicate in English with guests and visitors to their understanding, both in person and by telephone.
Ability to provide legible communication.
Basic knowledge of computers.

Essential Functions

Maintain complete knowledge at all times of the Daily Edge.
Maintain complete knowledge and comply with all Resort and departmental policies and procedures.
Access all functions of computer system according to established procedures and standards.
Answer department telephone within three rings, using established greeting and appropriate telephone etiquette.
Handle guest complaints in a timely and efficient manner.
Accommodate all requests for information in a professional manner.
Complete daily shift checklists.
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.
Accept and record wake-up calls; accurately execute all wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel.
Resolve discrepancies in the room status report with housekeeping.
Handle requests for late checkouts according to hotel procedures.
Document pertinent information in the logbook.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.

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Luxury Resort, Luxury Hotel, Cape Cod, Brewster, MA, Massachusetts, Orleans, Dennis, Chatham, Harwich, Telephone Operator, Call Center, Switchboard, Phone, Communication, Communications, Lower Cape, Operator, Guest Service, Customer Service

Job Type: Part-time

Pay: From $16.00 per hour

Ability to Relocate:

Brewster, MA 02631: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

phone operator jobs in massachusetts

PBX Telephone Operator

Communications Agent

Switchboard Operator

Switchboard Operator

SAH Switchboard Operator

Switchboard Operator

Telecommunications Operator

Switchboard Operator

Switchboard Operator

Telecommunications Operator

Call Center Operator - (Cape Verdean Creole, Spanish, Portuguese )

MH Switchboard Operator

Front Desk Receptionist (Weekends) - Per Diem

Telephone Operator - Full Time (Rotating Schedule, 2nd Shift)

Customer Service Representative / Inbound Call Center

Switchboard Operator Lead - 3:00 PM – 11:30 PM

Telecommunications Operator

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