Top 11 Security console operator Jobs in Massachusetts

Security GSOC Operator
Allied Universal —Boston, MA
- From $29 an hour
- Nights as needed
- Mid-level
- High school diploma or GED
- 21 years or older
- AD&D insurance
- Paid holidays
Quick Apply
8d
Telecommunications Operator
Massachusetts Eye and Ear Infirmary —Boston, MA
- $17.71 - $22.15 an hour
- Full-time
- Hospital
- High school diploma or GED
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
8d
Telephone Operator - Full Time (Rotating Schedule, 2nd Shift)
Tufts Medicine —Lowell, MA
- $17.57 - $21.96 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Global Security Operations Center Manager
Allied Universal —Cambridge, MA
- $84,000 a year
- Full-time
- Military
- Computer literacy
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Telecommunications Operator
Beth Israel Lahey Health —Beverly, MA
- $17.00 - $22.88 an hour
- Call employer
- Hospital
- High school diploma or GED
- Medical terminology
Security Officer GSOC Operations
Allied Universal —Brighton, MA
- $25.75 an hour
- Part-time
- Customer service
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
1d
Telecommunications Operator
VPNE Parking Solutions —Burlington, MA
- $20 an hour
- Full-time
- 18 years or older
- Hospital
- English
Quick Apply
Senior Mobile Developer-(Xamarin/,Net MAUI)
LinQ Global Group —Boston, MA
- Contract
- Remote
- Mentoring
- Senior level
10d
Control Room Systems Engineer
Wildfire Technology Integration —United States
- $100,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Engineering
- 3 years
- Paid training
- Health savings account
Quick Apply

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Telecommunications Operator
Massachusetts Eye and Ear Infirmary —Boston, MA
No. Essential Functions-Perform various clerical duties and operate computer equipment including the switchboard console, alphamate pager, voice-paging system,…
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8d

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Communication Center Operator (Full-time, Day, Riverside)
OhioHealth —Columbus, OH
According to established policies and procedures, relays incoming and outgoing telephone calls, and operates public address or paging systems.
1d
Control Room Systems Engineer
Wildfire Technology Integration —United States
Working alongside our sales, operations, project management, and field engineering teams, you'll develop innovative solutions that balance performance,…
$100,000 - $150,000 a year
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security console operator jobs near massachusetts

Security GSOC Operator

Allied Universal -
Boston, MA

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Job Details

Full-time
From $29 an hour
8 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Flexible schedule

Qualifications

Customer communication
Incident management
Reporting (security system operation)
Conflict de-escalation
Radio communication systems
Data summary reports
High school diploma or GED
Computer hardware
Data interpretation
Productivity software

Full Job Description

Security GSOC Operator

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees. The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents. In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events.

Starting Pay $29 / hour

Must have at least 2 years of security GSOC experience

Must be 21 years of age or older

Wednesday through Friday 3pm - 11pm with Saturday, Sunday 11pm - 7am

Career growth opportunities

RESPONSIBILITIES:

Primary Responsibilities:
Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
Access Management: Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
CCTV System: Operators manage the companies CCTV system and process video footage request
Provide access management to all company facilities
Conduct alarm monitoring for Open Text facilities
Manage all video footage requests in accordance with company policy
Manage all access report requests in accordance with company policy
Notify the appropriate personnel in an emergency
Notify, direct, and assist emergency personnel in the event of an emergency
Liaison between clients, other departments, and company leadership during an emergency
Directing visitors to the appropriate areas
Monitor and control removal of company and personal property
Report all building utility/ service issues as observed and instructed to facilities
Manage the day-to-day requirements for the Companies Anti-tailgating program
Evaluate and recommend improved procedural safety/security protocols or processes
Display exceptional customer service and communication skills
Respond to incidents and critical situations in a calm, problem solving manner
Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site
Work flexible schedules, including some nights

QUALIFICATIONS:

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Work experience must include of the following:
- Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
- Ability to use logic and reasoning to reach conclusions and approaches to problems
- Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
- Possession of highly proficient computer skills including Microsoft Office applications
- Ability to communicate effectively with IT and Security Systems professionals
- Demonstrated ability to operate radio, telephone equipment and/or console monitors
- Flexibility to work various shifts and willingness to assist the team when needed
- Ability to adapt to a dynamic environment and work under pressure
Comfortable in an environment where there is an expectation for constant learning
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Problem solving skills
Compile, sort, and interpret data
Identify critical issues quickly and accurately
Encourage effective teamwork
Mediate conflict with tact, diplomacy
Handle crisis situations at the client site, calmly and efficiently

PREFERRED QUALIFICATIONS:

College degree, or actively enrolled in college, with a focus on Criminal Justice or other protective service-related field of study

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1634837

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Refine Your Search

security console operator jobs in massachusetts

Security GSOC Operator

Telecommunications Operator

Telephone Operator - Full Time (Rotating Schedule, 2nd Shift)

Global Security Operations Center Manager

Telecommunications Operator

Security Officer GSOC Operations

Telecommunications Operator

Senior Mobile Developer-(Xamarin/,Net MAUI)

Control Room Systems Engineer

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