Top 463 Technical support & integration associate Jobs in Massachusetts

HFUE Associate Director
Sanofi EU —Cambridge, MA
- $148,500 - $214,500 a year
- Engineering
- English
- Travel
- Parental leave
Field Project Associate (Field Merchandiser)
Rocky's Ace Hardware —North Andover, MA
- $18.50 - $21.00 an hour
- Weekends as needed
- Clean driving record
- Up to 50% travel
- Construction site
Intune Desktop Engineer with powershell - Boston-local candidates only- 5 days onsite
Yoh, A Day & Zimmermann Company —Boston, MA
- $28 - $40 an hour
- Microsoft Outlook
- Office
- Continuous improvement
- Health savings account
- Disability insurance
Quick Apply
Solutions Engineer/Technical Lead, Software (Guidewire Policy Center)
Liberty Mutual —Boston, MA
- $137,000 - $257,000 a year
- Full-time
- Azure
- 5 years
- System design
Field Project Associate (Field Merchandiser)
Rocky's Ace Hardware —Fitchburg, MA
- $18.50 - $21.00 an hour
- Weekends as needed
- Clean driving record
- Up to 50% travel
- Construction site
Research & Development Associate II
Interprint Inc —Pittsfield, MA
- $67,000 - $70,000 a year
- Full-time
- 18 years or older
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
5d
Clinical Data Engineering Lead
Novartis —Cambridge, MA
- $176,400 - $327,600 a year
- Full-time
- Computer Science
- Office
- Java
- Health insurance
- 401(k) matching
Technical Support & Integration Associate
American Ancestors —Boston, MA
- $35 an hour
- Full-time
- Azure
- Mid-level
- Office
- Paid holidays
- Health insurance
7d
IT Support Associate (CONTRACT)
Entrada Therapeutics —Boston, MA
- Contract
- Laboratory experience
- Microsoft Office
- Continuous improvement
Quick Apply
4d
Associate Technical Consultant - Entry-Level Consulting (Life Sciences)
Veeva Systems —Boston, MA
- $80,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Technical Associate I, Langer Lab
MIT —Cambridge, MA
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
Technical Consultant
ADNET Technologies LLC —Taunton, MA
- From $90,000 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Travel
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Technical Support Representative
Generac Power Systems Inc —North Billerica, MA
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
Associate Scientist I/II, Technical Operations Automation
Strand Therapeutics —Boston, MA
- $74,000 - $88,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Director, G&A Business Systems Analyst, IT
Agios Pharmaceuticals —Cambridge, MA
- $153,541 - $230,312 a year
- Remote
- Oracle
- Computer Science
- Bachelor of Science
- Health insurance
HVAC, Trainer & Technical Support
Granite Group —Natick, MA
- $85,000 - $105,000 a year
- Mid-level
- On-the-job training
Quick Apply
Associate Registrar for Systems and Analytics
Simmons University —Boston, MA
- $60,100 - $95,400 a year
- Full-time
- Hybrid work
- Management
- 5 years
- Writing skills
- Health insurance
- Flexible schedule
IT Associate Data Analyst
Eversource Energy Service Company —Westwood, MA
- $81,000 - $90,000 a year
- Full-time
- Public speaking
- Research
- Mid-level
Learning Designer
Harvard Graduate School of Education —Cambridge, MA
- $76,000 - $81,000 a year
- Full-time
- Hybrid work
- Writing skills
- Master's degree
- 1 year
- Commuter assistance
- Health insurance
Quick Apply
Associate Distribution Consultant
Natixis Investment Managers —Boston, MA
- $90,000 - $122,000 a year
- Full-time
- Hybrid work
- Marketing
- Writing skills
- Mid-level
- Loan repayment program
- Health insurance
13d

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technical support & integration associate jobs near massachusetts

HFUE Associate Director

Sanofi EU -
Cambridge, MA

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Job Details

$148,500 - $214,500 a year

Benefits

Parental leave

Qualifications

Developing medical devices
Health sciences research
Usability testing
Program management
ISO standards
Testing and evaluation
Engineering process optimization
English
Quality risk management
Ergonomics in industrial design
Design controls
Biomedical regulatory compliance
User research for product design
Research regulatory compliance
Usability feedback collection
Cross-functional team management
Cross-functional communication
Validation design
Senior leadership

Full Job Description

Job Title: HFUE Associate Director

Location: Morristown, NJ

About the Job

As a Human Factors & Usability Engineering, Associate Director, you will lead HF/UE strategy and execution across multiple programs and business units, driving user-centric design and ensuring product safety and effectiveness across Sanofi's product portfolio. This role bridges deep technical expertise with strategic leadership — shaping team processes, mentoring HF/UE professionals, and contributing to regulatory strategy and external engagement under the direction of the Director and Global Head of HF/UE.

The HFUE, Associate Director, leads human factors and usability engineering activities across a broad portfolio of drug delivery devices and combination products, from early-stage generative research through summative validation and lifecycle management. You will drive cross-functional HF/UE integration, shape team methodologies and tools, and contribute to regulatory strategy and health authority interactions. This role requires both the ability to lead complex programs independently and the strategic mindset to influence organizational direction and develop the next generation of HF/UE talent.

About Sanofi:

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.

Main Responsibilities

Lead HF/UE strategy and execution across multiple programs and business units, ensuring rigorous, fit-for-purpose application of human factors engineering from early engagement through LCM
Drive user-centered design processes across the product portfolio, ensuring user needs, use requirements, and UI design decisions are grounded in robust research and risk-based thinking
Shape and continuously improve HF/UE processes, methodologies, tools, and templates to advance team capabilities and ensure alignment with current FDA expectations and global standards
Lead complex generative, formative, and summative HF/UE studies, including study design, protocol development, execution, data analysis, and reporting
Conduct and oversee use-related risk analysis (URRA), task analysis, known use problems analysis, and use-related risk control evaluation across assigned programs
Contribute to regulatory strategy and support health authority submissions and interactions
Mentor and develop HF/UE team members, providing technical guidance, professional development support, and fostering a culture of excellence and continuous learning
Collaborate cross-functionally with design, regulatory, clinical, quality, and marketing teams as a senior HF/UE leader and strategic partner
Ensure HF/UE compliance and best practices across assigned portfolio, including UEF/DHF deliverables, design controls, and regulatory documentation
Manage and oversee external vendors and consultants supporting HF/UE study execution and program delivery

About You

Basic Qualifications

Bachelor's in Engineering, Human factors Psychology, industrial design, Life sciences or related fields.
10+ years of Progressive experience in medical device, product human factors engineering, usability engineering,combination product human factors engineering or any related fields.
Mastery of all relevant FDA HF Guidance documents, IEC 62366-1:2015+A1:2020, ISO 14971:2019, ISO 13485, and EMA guidelines
Proven ability to lead and manage complex HF/UE programs across multiple concurrent projects with minimal oversight
Strong strategic thinking and demonstrated ability to influence cross-functional teams and drive user-centric outcomes
Proven track record of defining and implementing HF/UE processes, methodologies, and best practices within an organization
Deep expertise in generative research methods, formative evaluation techniques, summative validation, and use-related risk analysis
Excellent communication skills (written and spoken English) with demonstrated ability to present complex HF/UE concepts to diverse audiences
Willingness to travel to study sites (up to 20%)

Preferred Qualifications:

Masters degreein Engineering, Human factors Psychology, industrial design, Life sciences or related fields.
Professional experience beyond HF/UE spanning design disciplines (user-centric, industrial, IFU, graphic), engineering fields (device, systems, quality), regulatory and risk management, requirements generation, clinical practice, or post-market activities is highly valued, considered a meaningful differentiator, and strengthens cross-functional influence and HF/UE strategy.
Experience leading FDA submissions and regulatory interactions (FDA, EMA, Notified Bodies)
Experience with portfolio-level HF/UE strategy and cross-functional governance
Knowledge of IFU & instructional design for combination products or medical devices

Why choose us?

Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.
Power industry-leading performance by leveraging digital, data, and AI-driven innovation – at speed and scale
Transform lives worldwide by delivering life-changing treatments anywhere, anytime.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

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Refine Your Search

technical support & integration associate jobs in massachusetts

HFUE Associate Director

Field Project Associate (Field Merchandiser)

Intune Desktop Engineer with powershell - Boston-local candidates only- 5 days onsite

Solutions Engineer/Technical Lead, Software (Guidewire Policy Center)

Field Project Associate (Field Merchandiser)

Research & Development Associate II

Clinical Data Engineering Lead

Technical Support & Integration Associate

IT Support Associate (CONTRACT)

Associate Technical Consultant - Entry-Level Consulting (Life Sciences)

Technical Associate I, Langer Lab

Technical Consultant

Technical Support Representative

Associate Scientist I/II, Technical Operations Automation

Associate Director, G&A Business Systems Analyst, IT

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IT Associate Data Analyst

Learning Designer

Associate Distribution Consultant

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