Top 6 Guest services representative Jobs in Mathis, Tx

GUEST SERVICES REPRESENTATIVE
Best Western Northwest Corpus Christi Inn & Suites —Corpus Christi, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
079 RETAIL - PT FRONT END ASSOCIATE 1
SPECS FAMILY PARTNERS LTD —Robstown, TX
- Part-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
Restaurant Team Member
Circle K - Subway —Corpus Christi, TX
- Part-time
- Serving
- Quick service & fast food restaurant
- Communication skills
- Health savings account
- AD&D insurance
9d
Planet Fitness - Overnight Member Services Representative - Part Time - Annaville
Annaville Fitness, LLC —Corpus Christi, TX
- $10.50 - $10.75 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Planet Fitness - Member Services Representative - Part Time - Annaville
Annaville Fitness, LLC —Corpus Christi, TX
- $10.50 - $10.75 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
12d

Discover related jobs

Based on your search for guest services representative jobs.

Unit Secretary
Corpus Christi Medical Center Bay Area —Corpus Christi, TX
Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
Quick Apply
Patient Care Technician
Corpus Christi Medical Center —Corpus Christi, TX
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of…
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Guest Service Representative
Nothing Bundt Cakes #104 —Dublin, OH
You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch.
$12 - $14 an hour
Quick Apply
10d
Guest Service Representative
Nothing Bundt Cakes #104 —Dublin, OH
You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch.
$12 - $14 an hour
Quick Apply
7d

Show more jobs in cities nearby

I want to receive the latest job alert for guest services representative in mathis, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest services representative jobs near mathis, tx

Member Services Representative jobs in Corpus Christi, TX

Guest Service Agent jobs in Corpus Christi, TX

Member Services Representative jobs in Louisville, KY

Customer Service Representative jobs in Knoxville, TN

Member Services Representative jobs in Buffalo, NY

Member Services Representative jobs in Stevens Point, WI

Sales Representative jobs in New Jersey

Member Services Representative jobs in Arkansas

Customer Service Representative Remote jobs in Danbury, CT

Member Services Representative jobs in Raleigh, NC

Member Services Representative jobs in Wilmington, NC

Member Services Representative jobs in Bronx, NY

Member Services Representative jobs in Lake Mary, FL

Front End Associate jobs in Boston, MA

Front End Associate jobs in Mesa, AZ

Front End Associate jobs in Bee Cave, TX

Front Desk jobs in Murfreesboro, TN

Hotel Front Desk jobs in Bronx, NY

Associate Of Science Degree jobs in Phoenix, AZ

Front End Associate jobs in Gaffney, SC

GUEST SERVICES REPRESENTATIVE

Best Western Northwest Corpus Christi Inn & Suites
Corpus Christi, TX

Quick Apply

Job Details

Qualifications

Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Check cashing
Phone communication
Night audit
Filing
Answering guest questions
Mail distribution
Hotel public area cleaning
High school diploma or GED
Hotel room assignment management
Mail management
Accounting
Hotel emergency procedures
Patrolling
Mail processing
Clean workspace maintenance
Suggestive selling
Hotel safety procedures
Entry level
Client interaction via phone calls

Full Job Description

Department

Front Office / Front Desk

Job Summary

Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.

Reports to:

Asst. General Manager

Duties and Responsibilities:

Registers guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Files room keys.
Knows how to use front office equipment.
Processes guest check-outs.
Posts and files all charges to guest, master, and/or city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Coordinates guestroom maintenance work with the engineering and maintenance division.
Reports any unusual occurrences or request to the Guest Service Manager or General Manager
Knows all safety and emergency procedures. Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area, lobby and/or public area

Initials: _____________________

Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Night Auditors are required to setup and maintain breakfast area until breakfast attendant arrives.
Complete any and all brand required training
Night Auditors are required to patrol parking lot during the shift
Must keep up with ongoing required educational training assigned by Brand, Asst. General Manager, General Manager or Management Company
Sell all aspect of the hotel, this includes and not limited to sign up guest to brands rewards program, all types of hotel rooms, meeting, great room, group business, corporate business, etc.
Accomplishes all assignments and special projects given by Asst. General Manager, General Manager or Management Company

Qualifications:

High school diploma or equivalent.
Previous hotel-related experience preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.
Ability to stand for long period of time during shift.

Quick Apply

Refine Your Search

guest services representative jobs in mathis, tx

GUEST SERVICES REPRESENTATIVE

079 RETAIL - PT FRONT END ASSOCIATE 1

Restaurant Team Member

Planet Fitness - Overnight Member Services Representative - Part Time - Annaville

Planet Fitness - Member Services Representative - Part Time - Annaville

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for guest services representative in mathis, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected