Top 25 Help desk Jobs in Maumee, Oh

Help Desk Technician I
Rudolph Libbe Group —Walbridge, OH
- Office
- High school diploma or GED
- Travel
I.T. and Communications
BELL SERVICES —Toledo, OH
- Word processing
- Entry level
- Opportunities for advancement
Help Desk Technician (Tier 1)
CNWR —Toledo, OH
- $20 - $23 an hour
- Full-time
- Office
- Computer networking
- 1 year
Quick Apply
Desktop Support Specialist (Onsite in Holland, OH)
Velocity A Managed Services Company —Holland, OH
- Monday to Friday
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
IT Specialist
Harbor, Inc. —Toledo, OH
- Weekends as needed
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Specialist - Vocational
Harbor, Inc. —Toledo, OH
- From $51,896 a year
- Full-time
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Specialist
Donnellon McCarthy Enterprises —Toledo, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply
IT Field Technician
S&G Stores —Sylvania, OH
- $22 - $28 an hour
- Overtime
- Mid-level
- Windows
- Microsoft Office
- Fuel discount
Tablet Administrator
SHAWNTECH COMMUNICATIONS INC —Toledo, OH
- Full-time
- Clean driving record
- Research
- Mid-level
Quick Apply
Partner Hero / Technical Support Level 1
Flyght —Toledo, OH
- $43,000 - $50,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- 401(k)
Technical Support Level 2
Flyght —Toledo, OH
- $50,000 a year
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- 401(k)
Uptime Remote Monitoring Specialist
Hiab —Perrysburg, OH
- From $70,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Representative, Technical Support
Danfoss —Maumee, OH
- Full-time
- Bachelor of Science
- Research
- Mid-level
2d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Toledo, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Medical Director – Strong Technical Support
Desort —Toledo, OH
- $100,000 - $200,000 a year
- Online Application
- Medical-surgical
- Medical-Surgical
- Senior level
- Relocation assistance
- Health insurance
Quick Apply
Veterinarian – Strong Technical Support
Desort —Toledo, OH
- $100,000 - $200,000 a year
- Online Application
- Mid-level
- Medical-surgical
- Communication skills
- Continuing education credits
- Relocation assistance
Quick Apply
Epic Principal Trainer - Cupid Radiant - Remote
ProMedica Shared Services, LLC —Toledo, OH
- $32,240 - $88,296 a year
- Full-time
- Remote
- Mid-level
- Residential
- IT
- Health insurance
- Dental insurance
Quick Apply
3d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
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MedBen —Newark, OH
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Help Desk Technician I

Rudolph Libbe Group -
Walbridge, OH

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Job Details

Qualifications

High school diploma or GED

Full Job Description

Job Location
Walbridge, OH
Job Category
Information Systems

The Rudolph Libbe Group is a leading, full-service provider of construction and facility solutions headquartered in Walbridge, Ohio. Founded in 1955, RLG operates as a single-source partner for clients across diverse industries, offering expertise in construction management, design-build, energy solutions, and ongoing facility maintenance.
Our organization is comprised of multiple companies working together as one team. This integrated structure allows us to deliver everything from site selection and financing to construction, renovation, and long-term facility management, ensuring seamless service and exceptional results. At RLG, we pride ourselves on a safety-first culture, collaborative approach, and commitment to quality, making us one of the top contractors in the nation.
We are seeking a customer-focused and detail-oriented Help Desk Technician I to join our IS Support Team. The Help Desk Technician I is responsible for delivering reliable, customer-focused technical support that enables associates to perform their work efficiently and without disruption. This position serves as the first point of contact for technology-related issues, providing foundational troubleshooting, device setup, and user support across the organization

JOB RESPONSIBILITIES

Serve as the first point of contact for users seeking technical assistance via phone, email, Teams, or ticketing system.
Provide Help Desk support and resolve problems to the end user’s satisfaction.
Effectively triage and troubleshoot hardware, software, and network issues.
Monitor and respond quickly and effectively to any support requests received through the IS Help Desk system.
Install, configure, and maintain computer systems, mobile equipment, and peripherals.
Assist with onboarding and offboarding of associates, including setup and equipment provisioning.
Maintain inventory of all assets and ensure proper tracking.
Imaging and configuration of Windows and MacOS PC’s/workstations.
Configuration of mobile devices including Phones, Tablets, and MiFi’s.
Document internal procedures
Install, test, and configure new workstations, peripheral equipment, and software
Provide training to new users
Maintain inventory of all equipment, software, and software licenses
Escalate issues in a timely manner to the proper technician
Verify users and computers are assigned to proper groups
Perform timely workstation hardware and software upgrades as required
Travel to other company offices and job sites as needed to support end-users
Other duties as assigned by supervisor

SKILLS

Ability to work independently and as part of a team.
Customer service mindset with a focus on user satisfaction
Excellent problem-solving and communication skills.
Fundamental understanding of networking, TCP/IP, DNS, DHCP.

EDUCATION/EXPERIENCE

Experience imaging, troubleshooting, and configuration of computers and mobile devices.
Strong knowledge of Windows, MacOS, iOS, and Android operating systems.
A minimum of a high school degree is required. Some college education would be a plus.
Customer service or technical support experience beneficial.

Interested parties should apply on our website at www.rlgbuilds.com/careers.

The Rudolph/Libbe Companies, Inc. is an Equal Employment Opportunity Employer.

Apply Now

Refine Your Search

help desk jobs in maumee, oh

Help Desk Technician I

I.T. and Communications

Help Desk Technician (Tier 1)

Desktop Support Specialist (Onsite in Holland, OH)

IT Specialist

IT Specialist - Vocational

IT Specialist

IT Field Technician

Tablet Administrator

Partner Hero / Technical Support Level 1

Technical Support Level 2

Uptime Remote Monitoring Specialist

Representative, Technical Support

Seasonal, Operations Technical Specialist (Part Time)

Medical Director – Strong Technical Support

Veterinarian – Strong Technical Support

Epic Principal Trainer - Cupid Radiant - Remote

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