Top 33 It Jobs in Maumee, Oh

Network Operations Center Manager
WYN Consultants —Holland, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician I
Rudolph Libbe Group —Walbridge, OH
- Office
- High school diploma or GED
- Travel
I.T. and Communications
BELL SERVICES —Toledo, OH
- Word processing
- Entry level
- Opportunities for advancement
Desktop Support Specialist (Onsite in Holland, OH)
Velocity A Managed Services Company —Holland, OH
- Monday to Friday
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Help Desk Technician (Tier 1)
CNWR —Toledo, OH
- $20 - $23 an hour
- Full-time
- Office
- Computer networking
- 1 year
Quick Apply
IT Specialist
Harbor, Inc. —Toledo, OH
- Weekends as needed
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Analyst (Oracle Plant Maintenance)- IT II
First Solar —Perrysburg, OH
- $80,700 - $115,000 a year
- Full-time
- Background check
- Oracle
- Mid-level
IT Specialist
Donnellon McCarthy Enterprises —Toledo, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply
IT Specialist - Vocational
Harbor, Inc. —Toledo, OH
- From $51,896 a year
- Full-time
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Systems Administrator 2 (Bowling Green, OH)
TH Plastics —Bowling Green, OH
- Monday to Friday
- Google Workspace
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Technical Support Level 2
Flyght —Toledo, OH
- $50,000 a year
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- 401(k)
Partner Hero / Technical Support Level 1
Flyght —Toledo, OH
- $43,000 - $50,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- 401(k)
IT Field Technician
S&G Stores —Sylvania, OH
- $22 - $28 an hour
- Overtime
- Mid-level
- Windows
- Microsoft Office
- Fuel discount
Uptime Remote Monitoring Specialist
Hiab —Perrysburg, OH
- From $70,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Toledo, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Manager
Magna International —Northwood, OH
- Full-time
- Senior level
- Associate's degree
- 10 years
Quick Apply
Tablet Administrator
SHAWNTECH COMMUNICATIONS INC —Toledo, OH
- Full-time
- Clean driving record
- Research
- Mid-level
Quick Apply
NOC Manager (Onsite in Holland, OH)
Velocity A Managed Services Company —Holland, OH
- Full-time
- Office
- 3 years
- Bachelor's degree
- Paid parental leave
- Paid holidays
Vice President Information Technology
Sunshine Communities —Maumee, OH
- Full-time
- Computer science
- Azure
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Adjunct Faculty, Health Information Technology
Owens Community College —Toledo, OH
- Part-time
- Classroom
- HIPAA
- Mid-level

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it jobs near maumee, oh

Network Operations Center Manager

WYN Consultants -
Holland, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Performance reviews
Performance monitoring
Managing technical support teams
Staff supervision
Team member evaluation
Standard Operating Procedures (SOPs) implementation
Coaching
Staff scheduling
Team scheduling
English
Performance feedback (performance evaluation method)
Metrics Reporting
Talent development
Performance management
Team development
Quality performance measurement
IT monitoring tools
Bachelor's degree
Control room operations
Incident management operations support
Management reporting
Network monitoring tools
Workforce management
Cross-functional collaboration
Process management
Standard operating procedures (SOPs)
Staffing management
SLA monitoring
Standard operating procedures drafting

Full Job Description

General Summary

We are seeking to hire a NOC Manager. The NOC Manager is responsible for the leadership, performance, and continuous improvement of Velocity's 24/7/365 Network Operations Center (NOC). This role oversees daily operations, service delivery, workforce management, and operational performance across all NOC teams. The NOC Manager ensures the organization consistently meets service level commitments while maintaining operational excellence, customer satisfaction, and team development. This is a full-time opportunity reporting onsite in Holland, OH.

Primary Duties and Responsibilities

Operational Leadership

Manage the overall operations of the 24/7/365 Network Operations Center.
Ensure appropriate staffing, scheduling, and shift coverage.
Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
Conduct performance reviews, coaching sessions, and employee development planning.

Service Delivery & Performance Management

Establish, monitor, and improve operational KPIs, SLAs, and service quality metrics.
Develop and maintain SOPs, workflows, and best practices.
Produce and present operational reports to executive leadership.

Incident & Escalation Oversight

Provide leadership and oversight during major incidents and customer-impacting events.
Coordinate cross-functional response efforts.
Ensure timely communication during service-impacting incidents.

Continuous Improvement

Identify operational inefficiencies and implement process improvements.
Lead special projects and strategic initiatives.

Qualifications, Education and Experience

Bachelor’s degree preferred or equivalent experience.
Minimum 5 years of experience in NOC, IT Operations, or Technical Support.Minimum 3 years of leadership experience in a NOC, IT Operations, or related technical environment.
Strong understanding of network operations, monitoring tools, and incident management processes.
Experience developing and managing SLAs, SOPs, and operational metrics.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

Bachelor's (Required)

Experience:

Staff scheduling: 3 years (Required)
Performance management: 3 years (Required)
Employee development: 3 years (Required)
Service quality metrics: 3 years (Required)
KPI's: 3 years (Required)
SLA's: 3 years (Required)
SOP's: 3 years (Required)
IT Operations: 5 years (Required)

Language:

English (Required)

Location:

Holland, OH 43528 (Preferred)

Ability to Commute:

Holland, OH 43528 (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it jobs in maumee, oh

Network Operations Center Manager

Help Desk Technician I

I.T. and Communications

Desktop Support Specialist (Onsite in Holland, OH)

Help Desk Technician (Tier 1)

IT Specialist

Analyst (Oracle Plant Maintenance)- IT II

IT Specialist

IT Specialist - Vocational

IT Systems Administrator 2 (Bowling Green, OH)

Technical Support Level 2

Partner Hero / Technical Support Level 1

IT Field Technician

Uptime Remote Monitoring Specialist

Seasonal, Operations Technical Specialist (Part Time)

IT Manager

Tablet Administrator

NOC Manager (Onsite in Holland, OH)

Vice President Information Technology

Adjunct Faculty, Health Information Technology

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