Top 2859 Service operations Jobs in Maumee, Oh

Customer Experience Representative
TRIAD TECHNOLOGIES LLC —Maumee, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Business Office Coordinator
Skilled Nursing of Toledo —Toledo, OH
- $26 - $31 an hour
- Full-time
- Skilled nursing facility
- Customer service
- Computer literacy
Quick Apply
Intake Administrator - Ohio Rise
Unison Health —Toledo, OH
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
OFFICE RECEPTIONIST/FRONT DESK/SCHEDULER
UHCS —Maumee, OH
- $19 - $21 an hour
- Full-time
- Background check
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Care Representative
Erie Home —Toledo, OH
- Overtime
- Mid-level
- Office
- No travel
- Paid parental leave
- Health insurance
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Scheduling/Central Supply/Medical Records
White Oak Rehabilitation and Nursing Center —Ottawa Hills, OH
- Full-time
- Rehabilitation center
- Data entry
- Communication skills
Quick Apply
8d
Customer Service Representative
Spartan Logistics —Northwood, OH
- $20 - $23 an hour
- Overtime
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Server
OnTheFly Hospitality —Perrysburg, OH
- $20 - $30 an hour
- Full-time
- Basic math
- Restaurant
- Entry level
Quick Apply
Fulfillment Center Warehouse Associate
Amazon Warehouse —Perrysburg, OH
- $18.50 an hour
- Overtime
- 18 years or older
- Military encouraged
- Entry level
- Flextime
- On-the-job training
The UPS Store Franchise Consultant - Toledo
UPS —Toledo, OH
- $72,600 - $77,460 a year
- Full-time
- 5 years
- Merchandising
- Mid-level
8d
Administrative Assistant
Thrivent —Perrysburg, OH
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Office
- Administrative experience
Quick Apply
10d
Customer Associate
Original Composites and Fibers —Toledo, OH
- $21 - $22 an hour
- Microsoft Outlook
- Organizational skills
- Associate's degree
Quick Apply
Customer Service Rep
BG MC US Holdings LLC Force Motion Group —Maumee, OH
- Full-time
- Computer literacy
- ERP systems
- Mid-level
Quick Apply
8d
Billing & Collections Manager (BOM)
The Lakes of Monclova —Maumee, OH
- From $28.67 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Long term care
- Paid parental leave
- Health savings account
2d
Technical Admin (Onsite in Holland, OH)
Velocity A Managed Services Company —Holland, OH
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- Office
- Paid holidays
- Disability insurance
HVAC Field Service Technician III
F6 Data Solutions —Toledo, OH
- $49 - $60 an hour
- Extended hours
- Management
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Maintenance Mechanic
Healthcare Linen Services Group —Gibsonburg, OH
- Full-time
- 18 years or older
- Mid-level
- Forklift
- Paid holidays
- Health insurance
Quick Apply
9d
Border Patrol Agent - Entry Level
Customs and Border Protection —Ohio
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)
Fleet Maintenance Manager
Craig Transportation, Co. —Maumee, OH
- $70,000 - $80,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
8d
Overhead Crane Operator
Vanguard Acquisitions LLC —Toledo, OH
- $20 an hour
- Overtime
- Mid-level
- Forklift
- Warehouse experience
- Disability insurance
- Health insurance
Quick Apply

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service operations jobs near maumee, oh

Customer Experience Representative

TRIAD TECHNOLOGIES LLC
Maumee, OH

Quick Apply

Job Details

Full-time

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

Position Overview

The Customer Experience Representative (CER) provides high-quality professional service to our most important partners, our customers. The CER will ensure our customers' needs are met throughout all stages of the customer experience, including order entry management, quoting, product and pricing inquiries, and issue resolution. This role collaborates with Sales, Technical Support, and Operations to ensure a seamless customer experience aligned with Triad’s service standards. This is a full-time position, M–F, 8:00 am – 5:00 pm.

Serves as the customer advocate by managing the full lifecycle—from initial interaction through ongoing support—ensuring a seamless, high-touch experience that drives satisfaction, loyalty, and long-term retention.
Owns the customer relationship by providing consistent communication, follow-through, and a proactive approach to understanding and meeting customer needs.
Responds promptly to incoming phone calls, emails, live chats, and other communication channels, ensuring timely and accurate support.
Accurately processes customer orders, quotes, returns, and credit requests, adhering to Triad guidelines and customer-specific requirements.
Provides product information, availability, and pricing support using P21 and Zendesk.
Partners with Sales, Technical Support, and Operations to ensure seamless service and effective order fulfillment, keeping customer satisfaction at the forefront.
Monitors and manages order status, proactively communicating delays, updates, or changes to customers professionally and transparently.
Handles and resolves customer concerns and complaints, escalating issues to the appropriate internal resources when necessary.
Maintains accurate and organized records of all customer interactions in P21 and Zendesk, following documentation standards.
Builds and maintains strong, trust-based relationships with customer contacts through frequent, solution-oriented communication and attentive service.
Collaborates with team members to strengthen feedback loops between customers and internal teams, driving continuous improvements in customer experience, processes, and workflows.
Stays informed on product offerings, processes, and Triad policies to ensure accurate and up-to-date information is provided to customers.
Participates in team meetings, training sessions, and continuous improvement initiatives to enhance customer service processes and individual skill development.
Other duties as assigned.

Skills & Experience

High school diploma or equivalent required; Associate’s degree preferred.
2+ years of customer service experience in a distribution, industrial, or B2B environment preferred.
Experience managing key or high-touch accounts is preferred.
Exceptional communication skills, including a polished and professional phone presence and clear, concise, and courteous written communication for email and live chat correspondence.
Excellent organizational skills with the ability to manage multiple priorities, multitask effectively, and adapt to shifting demands in a fast-paced environment.
Proficient in Microsoft Office (Outlook, Excel, Word).
Experience with ERP and business communication systems; familiarity with P21 and Zendesk is preferred.
Ability to quickly learn and retain knowledge of product lines, services, and internal processes.
Positive, team-oriented attitude with a strong commitment to delivering exceptional service to both external and internal customers.

Quick Apply

Refine Your Search

service operations jobs in maumee, oh

Customer Experience Representative

Business Office Coordinator

Intake Administrator - Ohio Rise

OFFICE RECEPTIONIST/FRONT DESK/SCHEDULER

Customer Care Representative

Scheduling/Central Supply/Medical Records

Customer Service Representative

Server

Fulfillment Center Warehouse Associate

The UPS Store Franchise Consultant - Toledo

Administrative Assistant

Customer Associate

Customer Service Rep

Billing & Collections Manager (BOM)

Technical Admin (Onsite in Holland, OH)

HVAC Field Service Technician III

Maintenance Mechanic

Border Patrol Agent - Entry Level

Fleet Maintenance Manager

Overhead Crane Operator

I want to receive the latest job alert for service operations in maumee, oh

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