Top 663 Customer experience supervisor Jobs in Mcallen, Tx

Customer Experience Supervisor I - La Plaza
JCPenney —McAllen, TX
- $19.00 - $23.75 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Customer Service Supervisor
Driscoll Health —McAllen, TX
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
Manager - Asset Protection (New Store Opening) - Las Tiendas Shopping Center Rack
Nordstrom —McAllen, TX
- $51,500 - $83,500 a year
- Full-time
- Management
- Computer literacy
- Mid-level
- Store discount
- Disability insurance
Customer Experience Supervisor
AssuranceAmerica —McAllen, TX
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
7d
Area Supervisor
Ross Stores —McAllen, TX
- Weekends as needed
- Merchandising
- Sanitation
- English
Retail Supervisor-Parke at Nolana
Bath & Body Works —McAllen, TX
- $17 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave
9d
Lead Supervisor I
Coach —Mercedes, TX
- $16.00 - $23.75 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Commuter assistance
- Paid parental leave
HEALTH CARE CALL CENTER MANAGER
The University of Texas Rio Grande Valley —Edinburg, TX
- Weekends as needed
- Bachelor's degree
- Criminal background check
- Travel
2d
Area Manager, RSR
Amazon.com Services LLC —McAllen, TX
- $70,000 - $90,900 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
14d
Service Manager
Atlas Copco Group —McAllen, TX
- Remote
- Microsoft Excel
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
4d
Assistant manager
Another Broken Egg Cafe —McAllen, TX
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
Quick Apply
Store Manager
Trane Technologies —Edinburg, TX
- $66,800.00 - $131,739.99 a year
- Full-time
- Pass drug screening
- Mid-level
- Forklift
- Paid holidays
- Health insurance
9d
Store Manager
Coach —Mercedes, TX
- $62,000 - $87,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Assistant Store Manager
Boot Barn —McAllen, TX
- Extended hours
- Heavy lifting
- Inventory management
- Merchandising
- Store discount
- Health insurance
Quick Apply
Office Manager- FT- Days- Safety
DHR Health —Edinburg, TX
- Weekends as needed
- Hospital
- Inventory management
- Word processing
7d
Operations Supervisor-Rio Grande Valley Premium Ou
Victoria's Secret —Mercedes, TX
- $16.75 - $20.10 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Fair chance
7d
Area Supervisor
dd's Discounts Stores —McAllen, TX
- Weekends as needed
- Merchandising
- Sanitation
- English
Production Supervisor - 2nd shift, 2:00pm - 10:00pm
Stanley Black & Decker —Mission, TX
- $55,000 - $102,700 a year
- Full-time
- Spanish
- Microsoft Excel
- English
- Wellness program
- Employee stock purchase plan
11d
Office Manager
CARSTAR Collision Specialists of Pharr —Pharr, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Part-time Assistant Manager
World Market —Pharr, TX
- Part-time
- Inventory management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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customer experience supervisor jobs near mcallen, tx

Customer Experience Supervisor I - La Plaza

JCPenney -
McAllen, TX

Apply Now

Job Details

$19.00 - $23.75 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Delegation

Full Job Description

General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies

Primary Responsibilities:

Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:

Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.

Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.

Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.

Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.

Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $19.00/Hr -USD $23.75/Hr.

Apply Now

Refine Your Search

customer experience supervisor jobs in mcallen, tx

Customer Experience Supervisor I - La Plaza

Customer Service Supervisor

Manager - Asset Protection (New Store Opening) - Las Tiendas Shopping Center Rack

Customer Experience Supervisor

Area Supervisor

Retail Supervisor-Parke at Nolana

Lead Supervisor I

HEALTH CARE CALL CENTER MANAGER

Area Manager, RSR

Service Manager

Assistant manager

Store Manager

Store Manager

Assistant Store Manager

Office Manager- FT- Days- Safety

Operations Supervisor-Rio Grande Valley Premium Ou

Area Supervisor

Production Supervisor - 2nd shift, 2:00pm - 10:00pm

Office Manager

Part-time Assistant Manager

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