Top 42 Coordinator customer service Jobs in Mcdonough, Ga

Group Coordinator Lead - Customer Service Rep
DHL —McDonough, GA
- $20.75 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
8d
Customer Service Coordinator
CRST The Transportation Solution, Inc. —McDonough, GA
- $17 - $19 an hour
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Coordinator
McDonough Dental Studio —McDonough, GA
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- 401(k)
- Paid time off
Customer Service Coordinator
HYDRO SYSTEMS USA INC —Fayetteville, GA
- Mid-level
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Coordinator
US AMR-Jones Lang LaSalle Americas, Inc. —Atlanta, GA
- $21.93 an hour
- Online Application
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
6d
Coordinator Customer Service - Invoicing
Hapag-Lloyd AG —Atlanta, GA
- Hybrid work
- Writing skills
- Mid-level
- Office
- Dental insurance
- Vision insurance
Coordinator Customer Service
Hapag-Lloyd AG —Atlanta, GA
- Hybrid work
- Writing skills
- Mid-level
- Office
- Dental insurance
- Vision insurance
8d
Customer Service & Operations Coordinator
Radius Recycling, Inc. —Atlanta, GA
- $18 an hour
- Overtime
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Success Coordinator
AppVault —Atlanta, GA
- Hybrid work
- Bachelor of Science
- Bachelor's degree
- Internship
- Health insurance
- 401(k)
9d
Client Service Coordinator (Atlanta, GA)
Mercer Advisors —Atlanta, GA
- $23 - $26 an hour
- Day shift
- Microsoft Word
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
Part-Time Front Desk Sales Coordinator - McDonough
The Joint Chiropractic —Fayetteville, GA
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
Quick Apply
Part-Time Front Desk Sales Coordinator - Newnan
The Joint Chiropractic —Fayetteville, GA
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
Quick Apply
Part-Time Front Desk Sales Coordinator - Fayetteville
The Joint Chiropractic —Fayetteville, GA
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
Quick Apply
Market Coordinator/Customer Service Rep
Eat Right Atlanta Llc —East Point, GA
- $20 an hour
- Part-time
- Travel
- Reliable transportation
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Dental - Front Office Coordinator
D4C Dental Brands, Inc. —Stockbridge, GA
- Dental office
- Computer literacy
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Customer Relations Coordinator
Forward Air —Atlanta, GA
- $21.00 - $25.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
13d
Front Office Coordinator
Complete Dental Arts —Fayetteville, GA
- Full-time
- Background check
- Pass drug screening
- Communication skills
Quick Apply
Front Office Coordinator
NOVA BRAIN AND SPINE —Hampton, GA
- $16 - $18 an hour
- Full-time
- Bilingual
- Background check
- Front desk
- Health insurance
- Paid time off
Quick Apply
6d
Front Desk + Marketing & Events Coordinator
Smooth Body Wax Center —Covington, GA
- $10.00 - $14.50 an hour
- Part-time
- Hybrid work
- In-person
- Communication skills
- Entry level
Quick Apply
8d
Front Desk Coordinator
SOUTH ORAL AND MAXILLOFACIAL SURGERY —Peachtree City, GA
- $20 - $21 an hour
- Dental office
- Administrative experience
- High school diploma or GED
1d

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Group Coordinator Lead - Customer Service Rep

DHL -
McDonough, GA

Quick Apply

Job Details

Full-time
$20.75 an hour
8 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Customer returns handling

Full Job Description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include:

Track and trace shipments and provide data to internal and external parties as appropriate
Maintain customer records, including claims and returns, by updating account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve problems; expediting correction or adjustment; following up to ensure resolution
Coordinate special customer requests with the transportation and operations departments, expediting orders as necessary
Coordinate customer profile information with carriers to ensure incident free delivery
Effectively interface with service providers in identifying, and resolving issues and concerns
Prepare product or service reports by collecting and analyzing customer information, follow up with other departments to ensure service standards are met
Responsible for the effective training of new customer service associates
Maintain a good working relationship with customer(s) by responding to all inquiries and complaints concerning shipments, inventory count requests, etc., in a courteous and efficient manner
Report customer feedback to management, including any signs of dissatisfaction
Act as a liaison between operations and the customer, in administration of accounts and between the office and customer regarding credit charges
Responsible for the reporting of KPI’s as agreed upon to evaluate the effectiveness of both the operation and department
Oversee all paperwork associated with orders and maintain the corresponding files

Position: Group Coordinator Lead – Customer Service Rep

Shift: Mon-Friday 8am -5pm (may include Holidays)

Pay: $20.75

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

1-2 years of CSR Lead related experience
Ability to read, understand, and follow directions/instructions
Ability to effectively communicate with associates and customers
Very well versed in word processing and spreadsheet applications
May require duties involving sitting, stooping or bending for up to eight hours

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

Affordable medical, dental, and vision coverage available beginning on your 30th day
PTO program for all associates, including paid holidays and vacation
401(k) with generous company match
Tuition reimbursement program
Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Responds to inquiries, processes orders, handles complaints, and processes returns in a prompt, courteous, and effective manner

Phone duties, freight claim reporting, and other clerical duties directed by Supv

Key Accountabilities:

Track and trace shipments and provide data to internal and external parties as appropriate.
Maintain customer records, including claims and returns, by updating account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve problems; expediting correction or adjustment; following up to ensure resolution.
Coordinate special customer requests with the transportation and operations departments, expediting orders as necessary.
Coordinate customer profile information with carriers to ensure incident free delivery.
Effectively interface with service providers in identifying, and resolving issues and concerns.
Prepare product or service reports by collecting and analyzing customer information, follow up with other departments to ensure service standards are met.
Responsible for the effective training of new customer service associates.
Maintain a good working relationship with customer(s) by responding to all inquiries and complaints concerning shipments, inventory count requests, etc., in a courteous and efficient manner.
Report customer feedback to management, including any signs of dissatisfaction.
Act as a liaison between operations and the customer, in administration of accounts and between the office and customer regarding credit charges.
Responsible for the reporting of KPIs as agreed upon to evaluate the effectiveness of both the operation and department.
Oversee all paperwork associated with orders and maintain the corresponding files.
Maintain a current procedure book for the customer service jobs and functions.
Effectively correspond with customers as required.
Prepare reports as required for task analysis as required.

Required Education and Experience:

1-2 years related experience
High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

#LI-Onsite

#LI-DNI

Brand: DHL
Address: 340 Westridge Parkway Mcdonough, GA - 30253
Property Description: 1739 - Mcdonough GA SERC
Property Number: 1739

Quick Apply

Refine Your Search

coordinator customer service jobs in mcdonough, ga

Group Coordinator Lead - Customer Service Rep

Customer Service Coordinator

Front Desk Coordinator

Customer Service Coordinator

Customer Service Coordinator

Coordinator Customer Service - Invoicing

Coordinator Customer Service

Customer Service & Operations Coordinator

Customer Success Coordinator

Client Service Coordinator (Atlanta, GA)

Part-Time Front Desk Sales Coordinator - McDonough

Part-Time Front Desk Sales Coordinator - Newnan

Part-Time Front Desk Sales Coordinator - Fayetteville

Market Coordinator/Customer Service Rep

Dental - Front Office Coordinator

Customer Relations Coordinator

Front Office Coordinator

Front Office Coordinator

Front Desk + Marketing & Events Coordinator

Front Desk Coordinator

I want to receive the latest job alert for coordinator customer service in mcdonough, ga

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