Top 77 Printing Jobs in Mchenry, Il

Level 1 Technical Support Specialist, Managed Print Services
POSRG —Wauconda, IL
- $40,000 - $60,000 a year
- Ability to climb stairs
- High school diploma or GED
- Communication skills
Quick Apply
Mark Andy Press Operator - 1st Shift
Technipaq —Crystal Lake, IL
- $21 - $26 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
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Apprentice, Digital Press
The Imagine Group —Grayslake, IL
- $18.50 - $20.00 an hour
- Overtime
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
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2d
Inkjet Imaging Technician
sg360° —Wheeling, IL
- Overtime
- Ability to walk for extended periods
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
General Worker (Union)
sg360° —Wheeling, IL
- Full-time
- Basic math
- English
- High school diploma or GED
- Profit sharing
- Paid holidays
Press Operator
PPC FLEX —Buffalo Grove, IL
- $22.30 - $23.41 an hour
- Full-time
- Management
- 5 years
- Computer literacy
Printing Press Operator - gravure experience req - 3rd Shift
Catty Corporation —Harvard, IL
- $20 - $33 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
6d
HP Indigo Operator
T3L USA INC —Arlington Heights, IL
- From $27 an hour
- 8 hour shift
- High school diploma or GED
- In-person
- Entry level
- Health savings account
- Paid holidays
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Pad Printer
Illini —Vernon Hills, IL
- From $16 an hour
- Full-time
- No experience needed
- US work authorization
- In-person
- Health insurance
- Dental insurance
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2d
Slitter/Rewinder Machine Operator (3rd shift)
ProAmpac —Cary, IL
- $21 an hour
- Overnight shift
- Computer literacy
- High school diploma or GED
- Organizational skills
- Wellness program
- Paid holidays
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Embroidery Machine Operator
Club Colors —Hoffman Estates, IL
- $19 - $20 an hour
- Overtime
- Warehouse experience
- Ability to stand for extended periods
- Entry level
- Paid holidays
- Health insurance
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Press Brake Set up/ Operator
Accurate Personnel LLC —Streamwood, IL
- $18 - $35 an hour
- Urgently hiring
- 5 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
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Flexographic Press Assistant
NOS - Nosco, Inc. —Pleasant Prairie, WI
- Overtime
- Mid-level
- Ability to lift 50 pounds
- 1 year
- Health insurance
- Dental insurance
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Bindery Set Up Operator
NOS - Nosco, Inc. —Gurnee, IL
- $20 - $34 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
Quick Apply
Category Specialist Inside Sales, Print & Promotional, Quill
Staples, Inc. —Lincolnshire, IL
- Office
- High school diploma or GED
- Business development
- Paid holidays
- Health insurance
Repair Services Associate I (Printer Repair)/Electrical Assembler
Opusing LLC —Buffalo Grove, IL
- $17.50 an hour
- Contract
- Background check
- Computer literacy
- High school diploma or GED
- Health insurance
Quick Apply
2d
Operator - Press - 2nd Shift
ProAmpac —Huntley, IL
- From $26 an hour
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
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Utility
Pregis LLC —Elgin, IL
- $20 - $24 an hour
- Overtime
- 5 years
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
9d
Operator 2
Pregis LLC —Elgin, IL
- $22 - $24 an hour
- Full-time
- Mid-level
- 3 years
- Ability to stand for extended periods
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Print Project Manager
The Imagine Group —Grayslake, IL
- $51,000 - $69,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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printing jobs near mchenry, il

Level 1 Technical Support Specialist, Managed Print Services

POSRG -
Wauconda, IL

Quick Apply

Job Details

$40,000 - $60,000 a year

Qualifications

Customer communication
Technical support via phone
Caseload management
Client inquiry handling
High school diploma or GED
Client interaction via phone calls

Full Job Description

Level 1 Technical Support Specialist, Managed Print Services

Position Summary

POS Remarketing Group (POSRG) is seeking a Level 1 Technical Support Specialist to support a managed print services contract with a large shoe retailer. With the printer fleet now outside of manufacturer (Brother International) warranty, POSRG has assumed full Level 1 help desk and technical support responsibilities for this program. This role provides direct telephone support across approximately 1,000 store locations nationwide, triaging printer issues to determine whether they can be resolved remotely or require a full replacement and managing the replacement/replenishment process from start to finish.

Responsibilities

Provide Level 1 help desk support via telephone directly to customers managers and staff.

Triage printer issues by asking clear, structured questions to determine whether a problem can be resolved with guidance or requires a printer replacement.

Walk store staff through basic troubleshooting steps to restore printer functionality when possible.

Use Brother diagnostic software to remotely access printers and pull key data including IP address, consumable levels, and toner cartridge status to support triage and replenishment decisions.

Initiate and coordinate printer replacements when remote resolution is not possible, including submitting replacement orders to Distribution for direct shipment to the store and processing defective unit returns.

Communicate with Distribution to confirm order status, track shipments, and resolve any fulfillment issues.

Coordinate with cost per page (CPP) vendor, the partner managing the CPP contract between POSRG and Brother, to ensure accurate reporting and billing alignment.

Manage toner, drum, and consumable replenishment requests across the store network.

Update all inbound helpdesk (ServiceNow) tickets from the client with timely and accurate information, including initial response, troubleshooting steps taken, resolution details, and tracking numbers for replacement printers and consumable shipments.

Maintain accurate records to support CPP billing reconciliation with CPP vendor.

Provide dedicated customer service for the customer, ensuring store-level contacts receive clear communication, prompt follow-up, and a consistent, professional experience on every interaction.

Qualifications

Required

High school diploma or equivalent.

1 to 3 years of help desk, technical support, or customer service experience.

Comfortable providing telephone support and guiding non-technical end users through basic troubleshooting steps.

Strong listening and communication skills with the ability to ask clear questions and reach a confident resolution quickly.

Organized and detail-oriented with the ability to manage multiple open cases simultaneously.

Preferred

Experience in a retail technology or managed services environment.

Familiarity with Brother International or similar desktop document printer hardware.

Experience with ServiceNow or equivalent helpdesk ticketing platforms.

Key Competencies

Customer Service Excellence, Technical Troubleshooting, Problem Solving, Communication, Team Collaboration, Time Management

Quick Apply

Refine Your Search

printing jobs in mchenry, il

Level 1 Technical Support Specialist, Managed Print Services

Mark Andy Press Operator - 1st Shift

Apprentice, Digital Press

Inkjet Imaging Technician

General Worker (Union)

Press Operator

Printing Press Operator - gravure experience req - 3rd Shift

HP Indigo Operator

Pad Printer

Slitter/Rewinder Machine Operator (3rd shift)

Embroidery Machine Operator

Press Brake Set up/ Operator

Flexographic Press Assistant

Bindery Set Up Operator

Category Specialist Inside Sales, Print & Promotional, Quill

Repair Services Associate I (Printer Repair)/Electrical Assembler

Operator - Press - 2nd Shift

Utility

Operator 2

Print Project Manager

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