Top 48 It support technician Jobs in Mcminnville, Or

IT Help Desk Technician II
Western Partitions, Inc. —Wilsonville, OR
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
IT Support Engineer
Torus Inc. —Sherwood, OR
- $60,000 - $70,000 a year
- Full-time
- Background check
- Google Workspace
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
Helpdesk Technician
Salem Clinic PC —Salem, OR
- $22.35 - $28.65 an hour
- Full-time
- Clinic
- Communication skills
- Entry level
Temporary Computer Support Technician
George Fox University - Staff and Administrator —Newberg, OR
- $22.94 - $30.59 an hour
- Temporary
- Writing skills
- English
- Mid-level
- Free parking
- Commuter assistance
Help Desk Analyst
Software Technology Inc —Salem, OR
- Mid-level
Quick Apply
Desktop Support Technician :: Oregon
Software Technology Inc —Salem, OR
- Mid-level
- Analysis skills
- In-person
Quick Apply
Help Desk Technician
Confederated Tribes of Grand Ronde Comm —Grand Ronde, OR
- $29.76 - $38.39 an hour
- Weekends as needed
- Background check
- Mid-level
- Windows
2d
Tech Support Specialist
Honeywell —Salem, OR
- Full-time
- Hybrid work
- Engineering
- Mid-level
- 2 years
- Health savings account
- Paid holidays
Hospitality Technical Systems Support Professional
Honeywell —Salem, OR
- $25 - $31 an hour
- Full-time
- Hospitality
- Computer Science
- Salesforce
- Health savings account
- Paid holidays
10d
Support Specialist
Levata —Portland, OR
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 1 year
Desktop Support Technician - Salem, OR/On-Site
Software Technology Inc —Salem, OR
- Contract
- Mid-level
- Analysis skills
- In-person
Quick Apply
Helpdesk Analyst
Intellibee —Salem, OR
- Azure
- DevOps
- Mid-level
- Health insurance
- 401(k)
2d
Help Desk Technician
KELLEY CREATE —Salem, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Helpdesk Specialist - UIS
PACIFIC UNIVERSITY —Forest Grove, OR
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
13d
Lab Support Technician
UST —Hillsboro, OR
- $48,000 - $72,000 a year
- Schematics
- Writing skills
- Laboratory experience
- Paid jury duty
- Health savings account
Quick Apply
5d
IT Support Specialist - Senior
C3EL —Salem, OR
- Google Workspace
- 7 years
- High school diploma or GED
Quick Apply
Technical Support Engineer
AUO Display Plus America Corp —Wilsonville, OR
- Full-time
- Classroom
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Deskside support Engineer
SAIC —Salem, OR
- Full-time
- Google Workspace
- 7 years
- Office
Software Support Specialist I
A-dec, Inc. (USA) —Newberg, OR
- Full-time
- Background check
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)
IQVIA —Salem, OR
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
9d

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IT Help Desk Technician II

Western Partitions, Inc.
Wilsonville, OR

Quick Apply

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Smartphone (troubleshooting support)
Hardware maintenance
Windows
Desktop (troubleshooting support)
Desktop administration
Technical Proficiency
Mobile devices

Full Job Description

Helpdesk Technician II

Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the United States. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more.

Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence.

Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect.

Job Description

The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.

Understand and comply with all WPI policies, procedures, and corporate safety programs.
Act as the first point of contact for WPI staff requiring IT support.
Act as an escalation point for tier 1 Help Desk Technicians.
Answer end user queries in person, via email, and over the phone.
Manage assigned tickets in accordance with established service level agreements.
Monitor the help desk queue and assess priority of incoming tickets.
Identify issues, troubleshoot, and resolve issues to the end users' satisfaction.
Troubleshoot connectivity, network, and client VPN issues.
Install, maintain, and troubleshoot client applications.
Troubleshoot and resolve email-based issues.
Coordinate with senior team members to escalate complex problems.
Document all support tickets in IT ticketing software.
Update and reconcile IT inventory.
Order new client computers and provision for use.
Reimage existing client computers and migrate user data.
Order and provision smart phones, iPads, and VOIP phones for WPI staff.
Troubleshoot telecom and mobile device issues.
Perform hardware repairs and upgrades.
Create and maintain documentation for internal processes.
Other duties as assigned.

Requirements

Basic Requirements

Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience.
A+, N+, MCP, or other industry level certifications recommended.

Minimum Requirements

Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation.
Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily.

Employs a customer focused attitude towards all job duties.
Must be team-oriented and thrive in a result oriented, fast paced environment.
Must be able to break down problems both known and unknown in a logical, efficient manner.
Ability and desire to learn new skills quickly.
Strong knowledge of MS Windows operating systems.
Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc).
Competency with hardware and software troubleshooting.
Competency with common mobile products (iPhone, iPad, Android devices).
The ability to learn and apply new concepts quickly.
Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance.
Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites.

Preferred Requirements

Microsoft, CompTIA, or other industry certifications are recommended.

This role is not eligible for visa sponsorship.

Benefits

At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

Competitive pay
Incentive bonus plan
401(k) retirement savings plan with match
Medical, prescription drug, dental and vision insurance plans with flexible spending account option
Life insurance, accidental death, and disability benefits
Flexible paid time off policy and paid holidays
Professional development opportunities and certifications

WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

WPI is a background screening, drug-free workplace.

This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.

Quick Apply

Refine Your Search

it support technician jobs in mcminnville, or

IT Help Desk Technician II

IT Support Engineer

Helpdesk Technician

Temporary Computer Support Technician

Help Desk Analyst

Desktop Support Technician :: Oregon

Help Desk Technician

Tech Support Specialist

Hospitality Technical Systems Support Professional

Support Specialist

Desktop Support Technician - Salem, OR/On-Site

Helpdesk Analyst

Help Desk Technician

Helpdesk Specialist - UIS

Lab Support Technician

IT Support Specialist - Senior

Technical Support Engineer

Deskside support Engineer

Software Support Specialist I

Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)

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